Manager Project

ROLES

Product Manager

Technical Project Manager

Mobile Product Manager

Technical Analyst

Mobile Application Manager

Account Manager

Director of Retail Systems

Methods/Tools

Agile

Waterfall

Java

MS Project

Visio

JIRA

MS Office

Confluence

INDUSTRY APPLICATIONS

Retail Supply Chain

Financial Wire Transfer

Inventory Mgmt

Demand Forecasting Mgmt

Promotion Pricing

Markdown Optimization

Planning

Warehouse Management

EDUCATION

B.S. Economics: UW River Falls

Onsite technical training

Pragmatic Marketing Cert

Practical Product Management Cert

EXPERIENCE SUMMARY

20 years of product and project management experience managing multiple product and projects pertaining to large clients contracts. I am a results-driven professional with experience in the software development process, R&D management, and Roadmap management for deployment of technology to meet domestic and global markets. This includes complex technology where management and integration of multi-platform environments is required. I have worked with cross functional groups including C level executives (CEO, CIO, Legal Teams), Architects, and Lead Developers to drive solutions stemming from complex problems.

SKILLS INVENTORY

Significant progressive experience and expertise in Product and Project Management, Mobile Product Management, product strategy, roadmap management, detailed business and technical requirement documentation, R&D process management, patent processing, prototype development (mobile and platform), large Chain and Vendor relationship management, drafting SOW’s, estimating & costing, scheduling, risk management, contract negotiations, planning and tracking, quality, and change management

Proven ability to deliver multiple projects simultaneously within a complex matrix organization across multiple business teams and external software vendors

Produce technical and business requirements, project status reports, identifying and communicating any performance variances to planned scope, timeline, and budget

A broadly experienced business advisor experienced in enterprise systems integration, information delivery, and process/workflow development

EXPERIENCE HIGHLIGHTS

Led marketing Research and Product Solutions to conceive, plan, and execute applied global solutions over mobile and legacy platforms with client integrations. This includes Cloud services such as Amazon Web Services

Responsible for go to market materials for new and existing platform updates

Management of new deliverables that include concept reviews, fraud and risk management evaluation

Cross functional change management leadership

Development and demonstrational prototypes that convey market needs prior to development

Requirement Documentation for both agile and waterfall methodologies and patent screenings for possible patent filings and preventing patent infringement

Responsible for intellectual property reviews for new product development to ensure non-infringement.

Lead technical support contact for large chain accounts including Nokia, Wal-Mart, SuperValu, Nash Finch, Check Cashiers, as well as international agents such as N&N, Euro Sol, and Wal-Mart International

Entrepreneurially driven to solve problems by thinking out of the box for solutions

CHRONOLOGICAL SUMMARY OF EXPERIENCE

Technical Project Manager – Customer Appreciation

TLG, Minneapolis MN Sept 2016 to March 2017

Responsible for leading and managing BSA team in writing business and technical Feature Requirement Documents for Ford Motor Company’s Member Appreciation Mobile App that included both physical and digital rewards based on client time lines.

Authored process and project workflows using JIRA boards and reporting tools

Responsible for managing a two year roadmap for the FordPass application

Product Manager - EDU Vertical

JAMF Software, Minneapolis MN July 2014 to June 2016

Education Product Manager working with educators to define and implement market requirements.

Liaison between Marketing and Development teams

Responsible for creating and managing product backlog for Agile Development teams

Created and maintained Education Strategy and three year roadmap

Coordinated efforts to move from onsite premise service to cloud based implementations

Project Manager

Quantum Retail, Minneapolis MN Aug 2012 to May 2014

Technical Project Delivery Manager working with business and development teams to deliver state of the art inventory management and replenishment utilizing agile methodologies.

Led multiple releases each representing $500K - $5M budgets. Managed relationships with key US & International business customers throughout the project lifecycle enabling the demand planning & merchant teams to support the international expansion.

Project Manager

BI Worldwide Sep 2011 to July 2012

Contract job as Project Manager for business incentive programs supporting custom designed Web applications utilizing agile methodologies. Responsibilities include new product development, daily monitoring of issues and issue resolutions.

Lead team to develop US Bank prototype for delivering watermarked retail items that could be purchased via a smart phone app retroactively

Sr. Product Solutions Manager – Marketing

MoneyGram International Nov 2002 to July 2011

Senior Product Solution Manager – Primary responsibilities include;

Product Marketing Research and Product Solutions to conceive, plan, and execute applied global solutions over multiple platforms that included legacy and mobile devices.

Responsible for marketing materials for new and updated product upgrades

Market research that included analysis of global competitive landscape to make sure MoneyGram’s products were market leaders

Managed R&D disciplines in alignment with best practices

Management of new deliverables that include concept reviews, fraud and risk management

Responsible for development of demonstrational prototypes i.e. mobile wire transfers on mobile devices and kiosk

Requirement Documentation for both agile and waterfall methodologies and patent screenings for possible patent filings and preventing patent infringement

Responsible for intellectual property reviews for new product development to ensure non-infringement.

Lead technical support contact for large chain accounts including Wal-Mart, SuperValu, Nash Finch, Check Cashiers, as well as international agents such as N&N, Euro Sol, and Wal-Mart International

Responsible for requirement Documentation (including patent screenings for possible patent filings and preventing patent infringement).

Led Project Management teams utilized both waterfall and agile methodologies.

Lead technical support contact for all chain accounts and business/IT owner for new product development. IT relation contact for major domestic customers including Wal-Mart, SuperValu, Nash Finch, Check Cashiers, as well as international agents such as N&N, Euro Sol, and Wal-Mart International. Responsible for intellectual property reviews for new product development to ensure non-infringement

Product Manager

Software 4, Omaha NE June 2000 to Nov 2002

Product planning for S4’s Multi-Store Application

Implementation and training for S4 back office platform

Responsible for product roadmaps and requirement documentation for development cycles

Assisted S4 developers in designing customer specific application

Director of Retail Systems

Erickson’s Diversified Corporation, Hudson WI 1995 to June 2000

Responsible for NCR POS and in-store client/server systems

Installed TCI, RMS, and S4 back office solutions

Responsible for all hardware and software maintenance contracts

Technical team lead for store systems and diagnostic support

Developed procedures for store back office software applications

Department P&L reporting from stores to a central office accounting software package

Implemented host batch communications to and from stores for retail pricing and reporting

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