Ontario Washington Sr.

•** Ledgestone Lane Savannah, GA 31419 • C: 912-***-**** • acy6wg@r.postjobfree.com

Contract Administrator with Administration and Operations Management Experience

VALUE OFFERED

U.S. Army Senior Manager – Veteran Contract Review Personnel Information Management Expert in Emergency Logistics Response Acquisition Database Management Project Management & Execution Document Recording and Filing Quality Assurance Federal Acquisition Regulation (FAR) Contract Compliance Automated Systems Equipment Distribution Risk Management & Abatement Inventory Control Data Analyst Employee Relations

HIGHLIGHTS OF EXPERIENCE

Contract Administrator– Savannah Chatham County Board of Education, Savannah, GA, APR 2014 to Present

Coordinates and secures the procurement of financial assistance, personal property management, and maintenance management services for schools included in the Savannah-Chatham County Board of Education. Performs purchasing lifecycle tasks and monitors progress: solicitation, bid evaluation, negotiation, awarding and administration of simple/complex Federal services. Monitors market trends, commercial practices, and supplier activity to determine sources to be solicited. Identifies contract needs to develop accurate requisitions and related documentation, including: Firm Fixed Price (FFP), Cost, and Request for Proposal (RFP), Time & Material, and agreements for the Board of Education. Analyzes estimates for services, materials, equipment, and production costs. Executes post-award contract performance analysis for assigned contracts to ensure compliance and terms/conditions are being followed. Gathers appropriate information related to supplier history to assist in drawing conclusions. Evaluates cost/price proposals and submits relative data through appropriate channels. Independently handles problems arising during the pre-reward phase of the procurement process. Maintains a working knowledge of all Federal Acquisition Regulation (FAR) policies and procedures. Investigates contracting issues and recommends best course of action.

Handles purchase orders, delivery orders, blanket purchase agreement and blanket delivery orders; valued at $18M.

Services contracts valued at $6M, for various services including: training classes, maintenance, and installations of products.

Prepares various rewards for multiple vendors simultaneously without error.

Sales & Service Representative – Safety-Kleen, Savannah, GA, JUN 2013 to APR 2014

Managed new customer accounts; servicing as the liaison between the customer and the management team. Handled customer service transactions, administrative activity, and documented work activity to justify workload. Assisted with accomplishing sales goals by: marketing branch services, promoting new products, generating sales referrals for new customers, networking with existing customers, and meeting monthly sales objectives. Maintained an orderly filing system for correspondence with potential clients and existing clients. Developed calendar dates, project schedules, meetings, and coordinates logistical arrangements to meet project demands. Communicated regularly with clients for status reports, time-lines, budgets, deliverables, performance reporting, and other account specific changes. Created and disseminated general correspondence with customers, memos, charts, tables, and spreadsheets; completed appropriate changes for accuracy prior to submission. Conducted presentations for daily work activity and project milestones. Recommended advertising/marketing campaign proposals; suggesting concepts, and estimated budgets to management for approval. Supported billing and financial reconciliation activities, including monthly revenue growth. Analyzed client payment trends and reports any discrepancies accordingly. Provided customers/prospects with information about products/services offer by the company and maintained high quality customer service for all customers.

Maintained flawless flow charts, resulting in 100% accountability of client accounts.

Prepared sales plans to maximize revenues in certain territories and optimize time spent at each location.

Utilized best selling approaches to hunt for new business and secure customer accounts.

Store Manager – TitleMax, Savannah, GA, MAY 2012 to MAY 2013

Managed the entire store operation, including customer accounts. Monitored customer accounts to ensure: accuracy, timely payments, reconciliation of past due accounts, and compliance. Oversaw personnel activity during customer interaction and provided training to develop weak areas. Drove sales to meet organizational revenue goals by: building new business sources, implementing marketing plans, and community involvement. Reviewed customer vehicles and income information to determined loan values, including disapprovals. Maintained customer files according to company policies and procedures. Assisted accountants with locating archived documents and investigating accounts with discrepancies. Completed daily bank deposits, processed vehicle liens, and complied with applicable consumer/privacy laws. Trained employees on HR processes and management techniques. Developed work schedules and approved vacation requests. Completed budget planning tasks, tracked expenditures, and finalized payroll information. Utilized Microsoft Office Suite to complete projects: word, excel, outlook.

Accurately controlled daily operations within the store, including customer accounts valued at $700K.

Negotiated terms and conditions contract settlements prices and modifications to previous contracts.

Personally developed Assistant Managers to increase their potential for career advancement.

Senior Personnel Manager– United States Army, Hunter Army Airfield, MAY 2002 to MAY 2012

Conducted individual training, supervision and the professional development of 38 logistics sustainment support personnel. Monitored the achievements of military goals by managing the training, professionalism, leadership skills and welfare of personnel. Coordinated with the personnel management leadership to plan and execute logistical support training; including scheduling. Evaluated qualifications for special assignment personnel. Performed administrative duties including: submitting training status reports to the Executive Officer, monitoring attendance records and deletions, processing reassignments, disseminating directives, and providing strength analysis. Assembled in-processing/out-processing documentation for company personnel. Developed procedural guidelines for the operations department to follow, increasing production by 3%. Applied Human Resources management principles to meet Equal Opportunity and SHARP program requirements. Reviewed Fragmentary Orders and Letter of Direction to create work plans and disseminate department responsibilities.

Oversaw personnel actions for over 200 individuals assigned to the workload.

Prepared pre-project/post-project memorandums, explaining the company’s objectives.

Identified risks that would affect quality, timeliness and cost of the company.

EDUCATION

Webster University, Dual Masters Degree in Management and Leadership/Human Resources Management

American Military University, Bachelors Degree in Business Administration

PROFESSIONAL DEVELOPMENT & CERTIFICATION

System Application Programming (SAP)

Water Treatment Advanced Training

Environmental Coordinator Training

Advanced Leadership and Warriors Leaders Courses

HAZMAT Training, Supervisor Development Training

Army Safety Course, Army Equal Opportunity Leaders Training, Combat Life Saver Course

ADDITIONAL INFORMATION

Progressed through career while securing increasingly responsible positions. Gained a working knowledge of various computer literacy skills: Windows 95/98, Windows 97/ 98/ 2000/ XP/ Vista, Microsoft Word 97, Microsoft Office1997/2000/2002/2007, Microsoft Power Point, Access, Outlook (Express), Excel, Word, Adobe Acrobat Pro, Internet Explorer/Mozilla Firefox/Chrome.

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