Cesar A. Nocera

**** * ********** ***, ******,FL 33332

acy6w5@r.postjobfree.com,

954-***-****, Cell: 954-***-****

Professional Objective: Information Technology Support SKILLS & ABILITIES

Networking Cisco IOS Routing & Switching: Configuration, Installation, Testing, Interconnection, Administration, Troubleshoot, Security, General Support. Operating System: Windows Server 2003/2008, Windows 8, 8.1, 10, 98/ 2000/ XP/ 7 Professional/ Vista/ 8. Linux.

Hardware: Certification for Dell, Lenovo, IBM, HP-Compaq, Xerox, Samsung, Sun Microsystem, Cisco System (CCNA). - Servers, Desktop, Laptop, Networking. Software: Active Directory, MS Word, Excel, Power Point, Access, Outlook, Publisher, Visio, Explorer / Mozilla, Chrome – Install, configure & troubleshoot, SQL. Technical Support / Customer Service: Troubleshoot hardware & software, Troubleshoot network connectivity, remote access, e-mail support. Languages: Spanish (native), English (Fluent), Italian (paternal). RELEVANT EXPERIENCE

May 2016 – Current Barrister Global Service, Field IT Technician South Florida Area, Performing on-site service Hewlett Packard (Enterprise Printers, Servers, Desktops, Laptops, Tablets, Networking, OS, etc.) Xerox MFP, Samsung (Printers, Laptops, etc.) Service per Calls.

July 2016 – September 2016 IT System Support-ITT Educational Service (Present), ITT Technical Institute Hialeah Campus. https://www.itt-tech.edu Tier 1 support (manager user accounts & profiles, alarm, voicemail, ip phone system, etc.) System Maintenance

(Implements Software & Hardware release, repairs, Re-Image, Backup, etc.) HQ collaboration IT Network Operations, Safety & Security, third party service providers. January 2014 Field Technicians. WorldwideTechservice www.wwts.com Performing work on-site service / IT customer service, covering troubleshoot & guarantees of DELL, HP, Lenovo & IBM computers. (Laptops, Desktops, Tablets, Servers, etc.) At Miami Dade, Broward & Palm Beaches.

Cesar A. Nocera

4424 E Whitewater Ave, Weston,FL 33332

acy6w5@r.postjobfree.com,

954-***-****, Cell: 954-***-****

March 2013 Owner-Manager Trading Global Services, LLC, www.tradinggs.com Purchases, sales, logistics, warehouse, etc. General Operations. Overall operational coordination with vendors, sales, purchasing, delivery, etc. Business Development Manager - Hialeah, FL J & L Global Services, Inc. www.jlglobalservices.com November 2009, Purchases, sales, logistics, warehouse, etc. General Operations. Overall operational coordination with vendors, sales, purchasing, delivery, etc.

Owner, Valencia, Venezuela Overall Service Trading Investment, CA. Working and Internet Service, C.A.

February 2005 - January 2009 / Media and the coaching staff coordination, coordination of purchases and sales, administrative direction for all aspects of telecommunications and implementation projects TDMA Motorola Canopy ( Motorola) Hired by DESCA to attend the Midwest (Cisco systems) with Telefonica-Movistar & CANTV. Technical Representative, Tenerife, Spain Sermicro South, SA November 2007 - June 2008 / Facilities and testing of routers, switches, desktops, servers, Cisco - IBM, Tenerife province in coordination with British Telecom. Support Coordinator & Technicians Installation, Valencia, Venezuela, DESCA. Cisco Gold Partner.

March 2001 - January 2005 / Free Agent for the West Central region of the country, implementing networks with Cisco, Nortel, Motorola, HP, etc.. ATM, ADSL, Frame-Relay, HDLC (Voice, Video and Data), integration with call centers, etc. Seller Information Services, Valencia Computer Technologies de Venezuela, CA May 1997 - February 2001 / sale for computing and communications platforms, networks, etc. Hewlett Packard, Compaq, IBM, 3Com, Lanix, etc.

Sales support, Valencia Inelectra - Corposistemas TEC September 1994 - March 1997 / Technical Advisor to sales to Cisco, Nortel, Lucent, Avaya, HP, Compaq, IBM, etc.

Cesar A. Nocera

4424 E Whitewater Ave, Weston,FL 33332

acy6w5@r.postjobfree.com,

954-***-****, Cell: 954-***-****

EDUCATION

ITT Technical Institute,

Ft. Lauderdale Campus (Davie), Associated Degree in Network System Administration, June 2015.

University Institute for Computing Technology (IUTEPI) 1995 Associate Degree Computer Technical Colleges - Mention Computer Architecture. Valencia - Venezuela.

University Institute for Computing Technology (IUTEPI) 1993 Associate Degree Technical Colleges in Electronics - Digital Systems and Microprocessors Mention. Valencia - Venezuela.

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