Manager Front Office

Eliassaint Joseph Telfort, MBA

Douglasville, GA 678-***-**** acy6vh@r.postjobfree.com

Accountant, Accounts Payable, Accounts Receivable, Bookkeeping, Income Auditor, Staff Accountant, Payroll, Multilingual ( French & Creole)

PROFESSIONAL DEVELOPMENT

MBA - Master Business Administration

University Of Phoenix - Phoenix, AR

Bachelor of Science – Accounting

Florida Memorial University – Miami, FL

Associate of Science – Business Management

Miami Dade College – Miami, FL

PROFESSIONAL PERFORMANCE

Assistant Buyer/Procurement Specialist

Feb 2016 - Oct 2016

Department of Labor, Atlanta Job Corps Center Atlanta, GA

Responsible for processing purchase orders originated through PRCs. blanket purchase orders and government agency contracts in compliance with government and management directives. Performed specialized duties in purchasing, inventorying and distributing supplies, equipment, vehicles in accordance with the Department of Labor and Job Corps policies and rules.

Accomplishments:

• Reviewed requisitions to determine what vendors are to be contacted for price quotations and placement of contract; evaluated all bids and then selected a vendor.

•Prepared solicitation documents

•Registered vendors for eligibility to bid on Job Corps contract

•Conducted follow-up on purchase orders past due with appropriate vendor.

•Maintained vendor contacts and vendor supply lists.

•Evaluated competing vendor proposal

•Oversaw appropriate distribution of supplies from inventory at departmental warehouse

•Ordered materials/supplies from submitted and approved Purchase Requisitions (PR)

•Reviewed and audited all assigned areas regularly for contractual compliance and effectiveness of delivery of services. Prepared related reports.

•Entered data into various systems including the Procurement, maintenance and Inventory systems

•Assisted buyer in effecting procurement policy decisions when called upon.

Accountant

Nov 2005 - Feb 2016

E.T Services Unlimited, LLC Douglasville, GA

Reconciled aging accounts and provided up-to-date reporting to customers for decision making, prepared statement of income and balance sheet for small business. Handled indivisual and business taxes with IRS.

Accomplishments:

•Preparing financial statements and reporting, budgeting, cost estimate, and timeline management

•Preparing the account reconciliations, month-end closing Journal.

•Monitoring results, documenting problems, and developing solutions

•Determining operational objectives by studying business functions, gathering information, evaluating output requirements and formats.

•Analyzing technical data, designs, or preliminary specifications

•Prepared Federal and State tax for business and individual

•Provided full service bookkeeping which includes but isn't limited to Monthly Financial Statements, Incorporations, Payroll, Cost Analysis

Staff Accountant

Nov 2004 - Oct 2005

The SetaI Miami Beach Hotel Miami Beach, FL

Assisted the Controller and assistant Controller in the supervision of the Hotel finance office, pertaining to all computerized accounting systems, month-end closing reports and general ledger reconciliation. Performs research as necessary regarding finance issues.

Accomplishments:

•Reconciled bank accounts weekly and manage the payment of AP to the cash flow of individual properties.

•Generated, reviewed, analyzed and communicated financial data that reflects actual financial performance against approved budgets.

•Used judgment and professional skills in determining appropriate procedures for preparation of accounting records, research of transactions and reporting.

•Prepareed monthly balance sheet reconciliations; request disbursements.

•Prepareed monthly bank reconciliations and other reports to be used by management for analyzing financial information.

Income Auditor

Oct 2000- Nov 2004

Mandarin Oriental Hotel Miami, FL

Balanced and verified the summary of daily transactions in the Hotel, prepare business

reports recapping those same transactions and to perform any other audit functions as

defined in local Hotels policies and procedures. Balanceed all work from Food & Beverage, Spa and retail outlets of the Hotel, then prepared and distribute a Daily Business Report of the day’s revenue.

Accomplishments:

•Verified and/or reconciled all revenue centers, as reported in the Income Journal

daily; Collected/Audited paperwork from all revenue centers in the hotel ensuring accuracy and compliance with the Internal Controls and local hotel polices.

•Set-up and maintain a complete and accurate daily filing of all SMS reports,

Micros reports and miscellaneous source documentation. Ensure records with

back-up are kept in line with legislation and as per company policies.

•Assisted with month-end closing and subsequent analysis of bank accounts and

other balance sheet accounts, as directed by the Assistant Director of Finance.

•Assisted in covering guest inquiries to the Accounting department, including folio

requests from guests, credit card enquires from guests, as well as requests for

information from other departments within the hotel.

•Ensured invoices for miscellaneous guest charges are processed regularly and maintained the accuracy of the Micros system data.

•Monitored and recorded all house account meals and entertainment expenses and

reported any non-compliance to the Assistant Director of Finance, for follow-up with

the hotel management. Also, monitored and reported (as necessary)

the Daily Exceptions Report e.g. voids, adjustments, moves etc.

•Performed daily reconciliation of all point of sale systems to SUN. This would

include but not limited to Micros, SpaSoft / SMS and

any other system that captures revenue in the hotel.

Night Audit Manager

Dec 1998- Sep 2000

Loews Miami Beach Hotel Miami Beach, FL

Assisted the Front Office Manager in all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures. Provided leadership and support to all members of the Front Office and enforced the

Standards of Excellence in all areas supervised.

Accomplishments:

•Managed and monitored activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.

•Maintained a professional and high quality service oriented environment at all times.

•Acted as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.

•Managed the night shift in the department ensuring all employees perform the tasks assigned to them and coordinated Front Office activities with other departments.

•Ensured the accurate completion of the daily night audit in a timely fashion, abled to perform the full night audit if needed.

•Assisted the Front Office Manager in implementing and enforcing financial controls throughout the department, helping with control of operating expenses, scheduling and purchasing.

•Worked closely with the Housekeeping Department to improve guest services and foster cross departmental communication.

TECHNICAL PROFICIENCY

Systems: Microsoft Word, Excel, PowerPoint, Project, Outlook, QuickBooks, SAP, Sun System, Great Plains, SMS, Citrix

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