ETHAN J. MERRIWEATHER
ANDERSON, SC 29621 acy6qg@r.postjobfree.com
An experienced quality/ warranty engineer and analyst with the acumen in managing, analyzing and investigating production quality and warranty claim data. As a quality/warranty engineer I utilize my technical expertise to identify root causes, implement corrective actions - assist engineering by updating PFMEA’s, reduce COPQ and improve KPI’s.
Experience includes:
●Basic Microsoft Office Skills ●Customer Product Development ●Warranty Engineering
●Technical Product Specialist ●Toyota Way Project Mgmt. ●Six Sigma Green Belt Certified
●Continuous Improvement ●Visualization Mgmt. ●Lead Scrap Reduction Activity
●NA Practical Problem Solving Trainer
TECHNICAL PROFICIENCIES
Fluke NetDaq Instrumentation, Vidisco X Ray-Radiography, Borescopes, Pressure Transducers, Video comparators, Vision Systems, Pax-it Micro Scopes, Flow Benches, Helium Leak Detection, Procedure Development, Process Improvements, strong skills in practical problem solving PROFESSIONAL EXPERIENCE
TI AUTOMOTIVE – HARTWELL, Georgia November 2016 – Present Quality Engineer
• Responsible for ensuring products meet customer requirements (BMW and VW) and deliveries.
• Responsible for ensuring that customer receives safe and reliable product that will not harm the environment.
• Perform daily audits on production line to ensure process parameters are being met and associates are following the procedures/ work instructions.
• Attend daily production meeting, reporting out issues from customer and production line from previous shifts.
• Implement ways to reduce scrap and develop actions plans to resolve problems, via PDCA.
• Manage customer representatives and customer locations to ensure TI Auto maintains a good position with customer and relationship.
• Ensure management is well informed with customer issues.
• Support Corporate TI Automotive with data needed to close warranty issues.
• Drive to closure customer complaints by implementing corrective actions.
• Collaboration with Manufacturing Engineers to fully understand the PFMEAs and update/ maintains Control Plans.
YOKOHAMA – Easley, South Carolina October 2015 – November 2016 Quality Engineer
• Ensure operations are following the QS systems throughout facility.
• Documenting customer complaints and investigate issues, implementing counter-measures to closure.
• Internal issues are also discussed in meeting to identify internal issues.
• Identify if process and product is capable in meet customer expectations/ requirements.
• Implementation of documentation to identify top concerns.
• Involved in continuous improvement teams and implementation of actions.
• Supported continuous improvement teams to develop visualization activity throughout plant.
• Developed ways to improve line worker data collection to identify issues.
• Managed the supplier quality issues discovered in facility and involved supplier to closure. ETHAN J. MERRIWEATHER
100 PATRIOT CT. 864-***-****
ANDERSON, SC 29621 acy6qg@r.postjobfree.com
• Implemented production metrics to assist the supervisors with their weakness and strengths.
• Implemented system to properly track and identify trends to internal nonconformance tickets.
- Handled FCA Warranty: attended monthly FCA QEC meetings to review warranty returns and analyze parts at plant to determine root cause.
- Daily review the PRAS system and communicate with FCA warranty specialist to identify root cause with warranty returns.
- Daily report FCA score card to upper management to understand performance of the organization.
- Report warranty claim data to upper management in dashboard format to identify trends.
- Share warranty information with production and engineering to update control plans and PFMEAs. FRAENKISCHE INDUSTRIAL PIPES – Anderson, South Carolina April 2013 – October 2015 Quality Engineer
• Responsible for completing PPAPs for new programs
• Responsible for aligning control plans, PFMEA’s and CMM data to customer drawings
• Ensure operations are following the QS systems throughout facility
• Documenting customer complaints and investigate issues, implementing counter-measures to closure
• Internal issues were also discussed in meeting to identify internal issues
• Performed design of experiments to identify true root cause
• Identify if process and product is capable in meet customer expectations/ requirements
• Implementation of documentation to identify top concerns
• Involved in continuous improvement teams and implementation of actions
• Supported continuous improvement team develop visualization activity throughout plant
• Develop ways to improve line worker data collection to identify issues
• Managed the supplier quality issues discovered in facility and involved supplier to closure TI AUTOMOTIVE – Hartwell, Georgia June 2011 – April 2013 Quality Engineer
• Responsible for managing customer product to meet specifications Ø Managing run trials to ensure product capability
• Responsible for aligning control plans, PFMEA’s and CMM data to customer drawings
• Ensure machine settings are aligned to control plans
• Address weekly concerns to customer and implementation of actions items to closure
• Managing scrap reduction team - Implementation of documentation to identify top concerns
• Supported continuous improvement team develop visualization activity throughout plant
• Develop ways to improve line worker data collection to identify issues TI AUTOMOTIVE – Auburn Hills, Michigan August 2005 – June 2011 Sr. Warranty Analyst/ Engineer
• Lead Warranty Analyst responsible for identifying early warranty trends per claim data
• Supported Engineering and Manufacturing to resolve quality (0km) and field issues
• Analyzed customer/dealership returned warranty parts, including : Ø Testing product requirements and observing performance conditions Ø Reporting issues to customers and internal design and production teams Ø Raising Corrective Actions to contain and correct concern Ø X ray parts returned from dealer prior to teardown analysis Ø Conducting dealer calls for root cause investigations
• Traveled to various plants for investigation of operations prior to install
• Met with OEM quality managers monthly to discuss changes and/or arising concerns
• Responsible for accessing and conducting data analysis directly from OEM warranty databases Ø Downloading Data Reports
Ø Creating investigative query reports
Ø Publishing Monthly Analysis Reports
Ø Conducting Management and Customer Analysis Reviews ETHAN J. MERRIWEATHER
100 PATRIOT CT. 864-***-****
ANDERSON, SC 29621 acy6qg@r.postjobfree.com
TI AUTOMOTIVE GLOBAL – Deeside, United Kingdom October 2007 – March 2008 International Experience
• Toyota Supplier Development: Six month assignment to TI Automotive Deeside Manufacturing Facility (United Kingdom). Accomplishments included: Ø Understanding the practical problem solving methodology (Toyota Way) to conduct a supplier development and improvements on production lines
Ø Implementation of standardized work: Driving improvement into production process through a systematic process focusing upon, Discipline, Effectiveness, Consistency, Continuity, and Sustainability
Ø Supported major improvements to two production lines, improving quality, delivery and reliability, while reducing costs.
TI AUTOMOTIVE – Auburn Hills, Michigan April 1999 – August 2005 Fuels Technician II
• Lead Validation Technician on customer OEM platforms including General Motors, DaimlerChrysler, Hyundai, VITEC, Inergy, Roush, and Nissan
• Supported TI Automotive Engineers with design, development issues and prototypes
• Technical representative on Launch Teams, interacting with TI Automotive Program Management, Engineering, CAD Designers, & Operations personnel
• Fully versed in customer performance test procedures: General Motors (Fill R-Matrix, G Table, GMUTS), Ford Engineer Standards, SAE, CARB, EPA, etc.
• Responsible for developing test execution plans, setting up test equipment, preparing product test samples, monitoring and reporting test results
• Advanced skills in product development testing for fuel tanks assemblies, and components, including; Grade Vent Valves, Fill Level Vent Valves, Carbon Canisters, and Internal Check Valves
• Represented TI Automotive on customer field testing assignments, including Daimler Chrysler Corporation’s Arizona Proving Grounds facilities
FISCHER BUICK AUTOMOTIVE 1998 – 1999
Dealership Detail and Porter Technician
• Prepared and detailed new and used vehicles for customer purchase
• Completed oil changes and tire rotation for customer vehicles
• Shuttled customers to their destination while vehicles being repaired
• Delivered customer vehicles after completion
EDUCATION
SOUTHERN WESLEYAN UNIVERSITY – BBA CURRENTLY PURSUING CHADSEY HIGH SCHOOL - DETROIT, Michigan 1996
COURSES
TS16949 Auditor Training
LAB Auditor Training
VDA 6.3 Audit Training (VOLKSWAGEN)
Toyota Practical Problem Solving
Introduction to Warranty Analysis for Suppliers (FORD MOTOR COMPANY)