Post Job Free

Resume

Sign in

Warranty/ Quality Engineer

Location:
Anderson, SC
Posted:
March 08, 2017

Contact this candidate

Resume:

ETHAN J. MERRIWEATHER

*** ******* **. 864-***-****

ANDERSON, SC 29621 acy6qg@r.postjobfree.com

An experienced quality/ warranty engineer and analyst with the acumen in managing, analyzing and investigating production quality and warranty claim data. As a quality/warranty engineer I utilize my technical expertise to identify root causes, implement corrective actions - assist engineering by updating PFMEA’s, reduce COPQ and improve KPI’s.

Experience includes:

●Basic Microsoft Office Skills ●Customer Product Development ●Warranty Engineering

●Technical Product Specialist ●Toyota Way Project Mgmt. ●Six Sigma Green Belt Certified

●Continuous Improvement ●Visualization Mgmt. ●Lead Scrap Reduction Activity

●NA Practical Problem Solving Trainer

TECHNICAL PROFICIENCIES

Fluke NetDaq Instrumentation, Vidisco X Ray-Radiography, Borescopes, Pressure Transducers, Video comparators, Vision Systems, Pax-it Micro Scopes, Flow Benches, Helium Leak Detection, Procedure Development, Process Improvements, strong skills in practical problem solving PROFESSIONAL EXPERIENCE

TI AUTOMOTIVE – HARTWELL, Georgia November 2016 – Present Quality Engineer

• Responsible for ensuring products meet customer requirements (BMW and VW) and deliveries.

• Responsible for ensuring that customer receives safe and reliable product that will not harm the environment.

• Perform daily audits on production line to ensure process parameters are being met and associates are following the procedures/ work instructions.

• Attend daily production meeting, reporting out issues from customer and production line from previous shifts.

• Implement ways to reduce scrap and develop actions plans to resolve problems, via PDCA.

• Manage customer representatives and customer locations to ensure TI Auto maintains a good position with customer and relationship.

• Ensure management is well informed with customer issues.

• Support Corporate TI Automotive with data needed to close warranty issues.

• Drive to closure customer complaints by implementing corrective actions.

• Collaboration with Manufacturing Engineers to fully understand the PFMEAs and update/ maintains Control Plans.

YOKOHAMA – Easley, South Carolina October 2015 – November 2016 Quality Engineer

• Ensure operations are following the QS systems throughout facility.

• Documenting customer complaints and investigate issues, implementing counter-measures to closure.

• Internal issues are also discussed in meeting to identify internal issues.

• Identify if process and product is capable in meet customer expectations/ requirements.

• Implementation of documentation to identify top concerns.

• Involved in continuous improvement teams and implementation of actions.

• Supported continuous improvement teams to develop visualization activity throughout plant.

• Developed ways to improve line worker data collection to identify issues.

• Managed the supplier quality issues discovered in facility and involved supplier to closure. ETHAN J. MERRIWEATHER

100 PATRIOT CT. 864-***-****

ANDERSON, SC 29621 acy6qg@r.postjobfree.com

• Implemented production metrics to assist the supervisors with their weakness and strengths.

• Implemented system to properly track and identify trends to internal nonconformance tickets.

- Handled FCA Warranty: attended monthly FCA QEC meetings to review warranty returns and analyze parts at plant to determine root cause.

- Daily review the PRAS system and communicate with FCA warranty specialist to identify root cause with warranty returns.

- Daily report FCA score card to upper management to understand performance of the organization.

- Report warranty claim data to upper management in dashboard format to identify trends.

- Share warranty information with production and engineering to update control plans and PFMEAs. FRAENKISCHE INDUSTRIAL PIPES – Anderson, South Carolina April 2013 – October 2015 Quality Engineer

• Responsible for completing PPAPs for new programs

• Responsible for aligning control plans, PFMEA’s and CMM data to customer drawings

• Ensure operations are following the QS systems throughout facility

• Documenting customer complaints and investigate issues, implementing counter-measures to closure

• Internal issues were also discussed in meeting to identify internal issues

• Performed design of experiments to identify true root cause

• Identify if process and product is capable in meet customer expectations/ requirements

• Implementation of documentation to identify top concerns

• Involved in continuous improvement teams and implementation of actions

• Supported continuous improvement team develop visualization activity throughout plant

• Develop ways to improve line worker data collection to identify issues

• Managed the supplier quality issues discovered in facility and involved supplier to closure TI AUTOMOTIVE – Hartwell, Georgia June 2011 – April 2013 Quality Engineer

• Responsible for managing customer product to meet specifications Ø Managing run trials to ensure product capability

• Responsible for aligning control plans, PFMEA’s and CMM data to customer drawings

• Ensure machine settings are aligned to control plans

• Address weekly concerns to customer and implementation of actions items to closure

• Managing scrap reduction team - Implementation of documentation to identify top concerns

• Supported continuous improvement team develop visualization activity throughout plant

• Develop ways to improve line worker data collection to identify issues TI AUTOMOTIVE – Auburn Hills, Michigan August 2005 – June 2011 Sr. Warranty Analyst/ Engineer

• Lead Warranty Analyst responsible for identifying early warranty trends per claim data

• Supported Engineering and Manufacturing to resolve quality (0km) and field issues

• Analyzed customer/dealership returned warranty parts, including : Ø Testing product requirements and observing performance conditions Ø Reporting issues to customers and internal design and production teams Ø Raising Corrective Actions to contain and correct concern Ø X ray parts returned from dealer prior to teardown analysis Ø Conducting dealer calls for root cause investigations

• Traveled to various plants for investigation of operations prior to install

• Met with OEM quality managers monthly to discuss changes and/or arising concerns

• Responsible for accessing and conducting data analysis directly from OEM warranty databases Ø Downloading Data Reports

Ø Creating investigative query reports

Ø Publishing Monthly Analysis Reports

Ø Conducting Management and Customer Analysis Reviews ETHAN J. MERRIWEATHER

100 PATRIOT CT. 864-***-****

ANDERSON, SC 29621 acy6qg@r.postjobfree.com

TI AUTOMOTIVE GLOBAL – Deeside, United Kingdom October 2007 – March 2008 International Experience

• Toyota Supplier Development: Six month assignment to TI Automotive Deeside Manufacturing Facility (United Kingdom). Accomplishments included: Ø Understanding the practical problem solving methodology (Toyota Way) to conduct a supplier development and improvements on production lines

Ø Implementation of standardized work: Driving improvement into production process through a systematic process focusing upon, Discipline, Effectiveness, Consistency, Continuity, and Sustainability

Ø Supported major improvements to two production lines, improving quality, delivery and reliability, while reducing costs.

TI AUTOMOTIVE – Auburn Hills, Michigan April 1999 – August 2005 Fuels Technician II

• Lead Validation Technician on customer OEM platforms including General Motors, DaimlerChrysler, Hyundai, VITEC, Inergy, Roush, and Nissan

• Supported TI Automotive Engineers with design, development issues and prototypes

• Technical representative on Launch Teams, interacting with TI Automotive Program Management, Engineering, CAD Designers, & Operations personnel

• Fully versed in customer performance test procedures: General Motors (Fill R-Matrix, G Table, GMUTS), Ford Engineer Standards, SAE, CARB, EPA, etc.

• Responsible for developing test execution plans, setting up test equipment, preparing product test samples, monitoring and reporting test results

• Advanced skills in product development testing for fuel tanks assemblies, and components, including; Grade Vent Valves, Fill Level Vent Valves, Carbon Canisters, and Internal Check Valves

• Represented TI Automotive on customer field testing assignments, including Daimler Chrysler Corporation’s Arizona Proving Grounds facilities

FISCHER BUICK AUTOMOTIVE 1998 – 1999

Dealership Detail and Porter Technician

• Prepared and detailed new and used vehicles for customer purchase

• Completed oil changes and tire rotation for customer vehicles

• Shuttled customers to their destination while vehicles being repaired

• Delivered customer vehicles after completion

EDUCATION

SOUTHERN WESLEYAN UNIVERSITY – BBA CURRENTLY PURSUING CHADSEY HIGH SCHOOL - DETROIT, Michigan 1996

COURSES

TS16949 Auditor Training

LAB Auditor Training

VDA 6.3 Audit Training (VOLKSWAGEN)

Toyota Practical Problem Solving

Introduction to Warranty Analysis for Suppliers (FORD MOTOR COMPANY)



Contact this candidate