Customer Service Equipment

Neinah Cloud

***** **** ** *******, *******, TX, 77065 832-***-**** *******@*****.***

Objective

Ambitious and responsible worker eager to begin an entry level

position where I can utilize my organizational and time management skills to help better the company.

Education

DIPLOMA 2010 SPRING HIGH SCHOOL

Skills & Abilities

Strong Interpersonal communication skills.

Problem analysis and problem solving.

Organizational skills and customer service orientation.

Adaptability and ability to work under pressure.

Initiator.

Strong leadership skills

Experience

CSR COMCAST 05/16-PRESENT

Route technical queries to designated channels for proper resolution of service and equipment issues

Upsell company products and services to customers and meet target sale conversions

Resolve an average of 250 inquiries in any given week, dealing with all types of inquiries including billing issues, installation schedules, product information queries, and numerous other matters

TECH 1 UNIVERSAL HOSPITAL SERVICES 09/14-06/15

delivering equipment, accessories and disposables to patient rooms; picking up soiled equipment; cleaning and processing equipment;

conducting equipment tracking rounds throughout the patient rooms; and recording

each activity by scanning equipment as it is completed. utilized relevant expertise to ensure accurate, neat, timely, and quality completion of all transactions when processing orders for new medical equipment

SUPERVISOR ACCUFLEET INTERNATIONAL 10/12-08/15

responsible for pickup & delivery of aviation parts. Working inside laundry/warehouse facility sorting seat covers, performing seat cover inspections, headset inspection, packaging and inventory. Ensuring my team was doing their job according to company policies and procedures. Handling incoming calls from aircraft dispatchers

SUPERVISOR PRIMEFLIGHT AVIATION 7/10-10/12

assist passengers to their assigned gate and give direction to anyone in need. Ensured each employee were

doing their proper assignment in a timely manner. Constantly keeping count of company equipment and cross-training new employees

REFERENCES AVAILABLE UPON REQUEST

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