JOHN P. BACKERT, CTO

PMP, Healthcare IT, Healthcare Security, CISSP, AWS Certified Professional, ITIL, Scrum Master, CMMI Associate

Security Clearance: DOD Secret

**** ******* *** **. 443-***-**** (Cell)

Clarksville, Md. 21029-1150 acy6bm@r.postjobfree.com

Results-driven, hands-on technology manager with over 20 years of private and public sector experience successfully managing large multi-national organizations leading performance-based and outcome-based operational and program teams to innovate and achieve the next level of growth. Strong leader who is mission driven and believes in the power of team and close collaboration. A “player/coach” who inspires openness and shared accountability. A forward thinking technical and business visionary who is pragmatist, delivering near-term results within a strategic framework.

Notable accomplishments: developed first commercial release of DB2 with IBM; rearchitected one of the largest public sector virtual private cloud’s into an event driven cloud architecture; blueprinted, designed, developed and implemented the first HIPAA secure private medical cloud for bio and clinical informatics with secure SOA services; implemented a secure HIPAA compliant patient portal in a secure private cloud; led and contributed to the design and development of the nation’s largest and most complex Big Data Hadoop implementation for the US Intelligence community, led the strategy, technical architecture and operational business realignment for a major health insurer to successfully implement ACA from enrollment through fulfillment within eight months, led efforts for EHR adoption and integration with HHS and MHS.

Recognized by The Executive Office of the President, MHS, US Army, HHS, Carefirst and UnitedHealthcare for outstanding leadership and technical ability.

Program Management

Cloud Architecture-AWS, Azure, IaaS, PaaS, SaaS

Program Management

Program Measures and Dashboards-EVM, CSFs, Financials, Risk Mgmt.

Network Architecture

Cybersecurity

SOA Architecture

Data Architecture-OLTP, OLAP, ETL

MDM- IBM Infosphere

BPM/BPR/BPI

Business Intelligence -SAP, Cognos, Pentaho, Tableau

SDDC

DAU Level II

Virtualization, IaaS, PaaS, SaaS, VDI

Enterprise Architecture

TOGAF, FEAF, DoDAF 2.0

ITIL, COBIT, CMMI

IA – FISMA, ATO, Nessus, Fedramp Hi

Software Development (SDLC, Agile, Scrum, JIRA, GitHub, Jenkins)

APM-Splunk, New Relic

EIDM – RBAC, ABAC, SSO

Business and Data Center Operations

EHR

Health IT

Hadoop, MongoDB, Marklogic

Clinical Informatics

SAP ERP – Manufacturing

Performance Based Contracting

CONOPS, SRS, PDR, CDR, TRB, CCB

Vendor Management

Tier2/SETA Oversight

Data Center Migration/Consolidation/Management

Federal Acquisition Law (FAR, DFAR)

Project Assessment and Remediation

Off-shore Development

Qualification Highlights

Professional Experience

CTO - Advanced Technology Practice 2000 - Present

Chesapeake Management Services, Inc. – Washington, DC.

I am in a multi-dimensional role that is both broad and deep with hands-on responsibility for: large-scale program management and execution, technical vision, cloud architecture, agile development, devops, portfolio investment, budget, schedule and milestones, PMO, communication plan, stakeholder management, vendor evaluation, management and metrics, risk management, program governance, SOA performance engineering, quality assurance, configuration management, task order management, standards definition and adoption, business process optimization, data architecture RDMS and NOSQL and resource management. Relevant engagements include:

Senior Manager/Chief Architect – CLOUD Architecture and Development

Federal Civilian Agency - Multi-tenant, cross-agency shared services AWS VPC

Responsible for the program management and hands-on technical delivery for an AWS cloud blueprint, detailed technical design and delivery of a FedRamp Hi compliant multi-tenant cross-agency shared services solution using Agile and KANBAN with an accredited security architecture (SSA, 3PAO assessment). Shared services solutions include DRUPAL and data analytics using Tableau, Redshift and elastic Hadoop. Dev/Ops CI/CD is being implemented for both code and infrastructure using Ansible, Bamboo, Bitbucket and Docker. The full technology stack includes: AWS VPC, Route53, TIC for IOC and AWS direct connect for FOC, IAM, CloudHSM, AWS certificate manager, AWS WAF, EC2, S3, ELB, EBS, Elastic File System, Glacier, Auto-scaling, Redshift, Tableau, Hadoop, Hadoop, Drupal 8, MySQL, Nginx, Nodejs; Quagga, TrendMicro, Bamboo, AWS KMS, Splunk, AWS CloudWatch and Cloudtrail, AWS Configuration Service, AWS Flowlogs, HP Webinspect, HP Fortify, Tenable Nessus and Security Center, AWS CloudFormation, Atlassian Jira, Bitbucket, RHEL7 and much more.

Senior Manager/Chief Architect

Federal Agency – Healthcare

Trusted advisor and senior hands-on TECHNICAL manager responsible for multiple highly visible programs within the same agency requiring strong leadership, programmatic, technical and organizational skills to manage a high level of dynamic change while consistently delivering a quality software products in a very compressed timeframe. Successfully delivering on multiple initiatives to the enterprise and our citizenry:

PPACA - Non-stop, event driven, highly scalable custom web application running on AWS.

I participated in the turn-around of a highly distressed and highly visible program leading the re-engineering efforts to deliver a highly robust, elastic web application on AWS using Nginx and Nodejs. This included an independent technical assessment to incrementally and decisively address the functional and technical gaps. Final recommendation and implementation includes: Akamai edge servers with security to accelerate web response and prevent cyber-attacks; development of a new highly-scalable web application using an event engine design (Node.js) with scalable on-demand cloud services (AWS) to support non-linear spikes of up to 200,000 plus concurrent users; replacing the existing enterprise EIDM COTS solution with a more efficient secure authentication mechanism; migration of the NOSQL document database to a high-throughput OLTP DBMS and implementing real-time application monitoring (Splunk, New Relic, MixPanel) to predict potential bottlenecks and points of failure.

Agile Development

Implemented formal development methodologies and tools based upon tradition waterfall and Agile development using JIRA and Hudson for continuous integration. Development velocity and quality significantly improved in less than six months.

Automated Testing

To support Agile and improve code quality, I implemented automated testing for both test-driven development, regression testing and for IV&V using HP ALM and HP UFT.

Standardized Technology/Development Stack

To move towards a more common operating environment, I standardized the development and technology stack towards an open source environment where appropriate, this included, but was not limited to nginx, Tomcat, JEE, Spring, JMS, Eclipse, Maven, GitHub, node.js, Ajax, Apache Camel, Hibernate, NOSQL using Hadoop, and Oracle for OLTP. Development standards were published to guide web and database development.

Integrated Deployment Planning

To improve the transition to operations and support, I integrated deployment planning through-out the construction phase with active stakeholder participation from development, operations and support groups.

Organizational Restructuring

To address low resource utilization, poor product quality, and knowledge silos and to improve team morale, I collaboratively restructured the program into a matrixed organization and reset expectations improving predictability, product quality and morale.

Application Performance Monitoring (APM)

To monitor application performance and anticipate potential issues, real-time APM was implemented using New Relic and Splunk supported by a 24x7 team of system reliability engineers.

Established CMMI Level 3 Compliant PMO

Significantly improved process, predictability, accountability and transparency across the programs by establishing a new PMO using CMMI and ITILv3 best practices. This included: implementing a formal project management methodology with well-defined deliverables and gates, stakeholder management, program master schedule, detailed WBS and milestones for all projects, program financials, EVM, communication plan, continuous QA, risk management, master scheduling, resource management, change management, SOA governance, ITIL service management, ITIL service support, structured testing using HP ALM and more.

MDM and Identity Resolution

In less than 6 months managed, architected and delivered a near real-time highly scalable SOA services cloud solution for authenticating the identity of subscribers and members enrolling through HealthCare.gov and the State Health Information Exchanges while concurrently designing and standing-up a new infrastructure at HP in Tulsa, OK. Delivering an Enterprise MDM Vision; CONOPS; functional and non-functional requirements; bi-directional RTM; use cases (activity, sequence, class); initial and end-state architectures with transitional architectures; PDR/CDR; 24x7 data acquisition capability using Informatica 9.6; managed file transfer using TIBCO SFTP with FIPS 140-3; identity resolution/relationship cross match using IBM Infosphere Initiate 10.1 with a custom hub for registry and bi-directional transaction management of reference and master data; new logical and physical data base models for application, policy, enrollment and organizational data (party model); FISMA compliant security plan; IP plan; ports and protocols; whitelist; change data capture and 508 compliance of all user interfaces. End-state design includes DB2 Big Insights for HADOOP; Big Sheets for web-based analysis and visualization and IBM DataPower for monitoring XML/SOAP traffic.

Fraud Detection, Identity Resolution and Data Profiling

Using an AGILE development approach, completed a proof-of-concept to identify relationships and identities of individuals and organizations across multiple entitlement programs including Healthcare.gov showing duplicate records, data anomalies and pattern analysis indicating potential healthcare fraud. The technology stack includes: Informatica 9.6 for ETL, data profiling and data quality; IBM MDM Initiate 10.1 for probabilistic matching using provider, beneficiary and claims data, DB2 UDB 10.1 and JEE for custom algorithms.

Senior TECHNICAL Manager/Chief Engineer

DOD Agency

Responsible for program management, Tier2 SETA oversight and the TECHNICAL Strategy and detailed architecture and delivery for a portfolio of healthcare programs staffed with cross-functional teams of employees and contractors located in the US, Europe and Asia with a total staff of over 100 FTE. Formally recognized by the agency’s CIO and PEO for outstanding achievement, technical innovation and leadership for:

Delivered Enterprise SOA Strategy using Open Source

To improve application and data interoperability and to accelerate deployment cycles, I published a technically detailed SOA strategy and roadmap for implementing enterprise services using open source software and OASIS standards. Technology insertion occurred through transformation cycles using existing sustainment dollars while maintaining and exceeding agreed service levels.

Established Internal Cloud Infrastructure – Clinical Informatics and Medical Logistics

Architected one of DOD’s first private secure cloud environments for clinical informatics, medical surveillance, treatment facility financials and performance metrics. Implementing the first virtualized development and production compute environments using stateless blade technology with VMware ESX, RHEL and Windows Server. Successfully delivering SaaS, PaaS and IaaS across the enterprise reducing operating costs and significantly accelerating delivery cycles. Reduced time to stand-up of development and QA environments from 2 months to 4 hours.

Enterprise Architecture and Cloud Computing

Conceived, authored and developed a DoDAF and HIPAA compliant enterprise SOA architecture for real-time secure protocol mediation and message transformation for the request, discovery and assured delivery of data across heterogeneous computing environments.

Shared Services Business Intelligence Cloud/Clinical Decision Support

Conceived, planned, architected, developed and deployed a shared services business intelligence/clinical decision support cloud with a virtual data provider in a 24x7, non-stop computing complex. Cost savings from the consolidation of stove-piped business intelligence applications and reuse through the creation of common enterprise services is $2M annually. Clinical informatics was implemented using BO XIR3 to support ad-hoc reporting, predicative analytics for population analysis and medical outcomes and cascading dashboards for operational BI to manage medical treatment facilities.

Data Center Consolidation with Development of Enterprise Common Services

Effort required more than 80% of the applications to be re-architected and the code re-written or re-factored to comply with government IA security and HIPAA policies. While concurrently standardizing the data center infrastructure (network, servers, switches, SAN, management software, security, monitoring) and re-platforming 100% of the application portfolio. As part of this effort, I successfully implemented VMware for OS and application virtualization, with shared services for LDAP, BI and EIDM using Sun Identity Manager.

Implemented performance based contracting and acquisition model saving $5M in the first year.

-Significantly improved predictability and quality of delivery through implementation of a performance based contracting model with defined metrics, acceptance criteria and reporting requirements. Project failures and delays decreased from 75% late or canceled to zero failures and 95% on-time and on-budget.

-Implemented comprehensive cost tracking and weekly reporting which included EVM, cost-to-complete and time-to-complete.

-Aligned acquisition decision criteria and tracking metrics directly to mission.

Restructured the PMO achieving CMMI Level 3 Certification

Improved project delivery, quality and operational performance through implementation of PMO Pmbok and CMMI level 3 best practices with ITIL for operational management. Thereby improving project transparency, accelerating the adoption of standards based reusable software across the project portfolio and eliminating redundant efforts returning direct bottom line savings of $1.5M in the first year. The agency’s PMO subsequently received CMMI Level III certification.

Significantly improved project delivery success, while concurrently reducing time-to-value, improving product quality and raising customer satisfaction from fair to excellent

-Worked cross-organizationally with business stakeholders to align IT with the business strategy and goals, delivering a development roadmap that directly linked IT investments and efforts to the business.

-Re-aligned development and operations team composition, structure and program governance.

-Successfully implemented methodologies and best practices for requirements engineering, software engineering, structured testing, system engineering, project management (PMBOKv4) and change management (Serena).

-Implemented rigorous development and testing processes that reduced software downtime due to defects from 30% to < 1%.

-Implemented an integrated project management process for assessing and monitoring project progress and contractor effectiveness consistent with PMBOKv4 and CMMI best practices.

-Implemented a hybrid SCRUM development methodology supported by small multi- dimensional, empowered teams significantly reducing time-to-delivery.

-Implemented formal monthly integrated program reviews to assess: progress, risks/mitigations, budget and status/resolution of escalated issues.

Implemented Clinical Data Warehouse and Data Marts

Designed a new clinical data warehouse and several data marts in a multi-dimensional data base using both dimensional hierarchies for efficiency and consolidated dimensional hierarchies (star schema) for reporting and ad-hoc analytics. Design included fact tables, dimensions, definition of primary, foreign and compound keys, attributes, levels, hierarchies and hierarchy level associations, MDM and data governance.

Architected HIPAA compliant Health Care Portal

Successfully completed the design for a new standards based custom JAVA SOA Health Care portal providing: personalized portal desktop; single-point of access for all enterprise applications; 508 compliance; business intelligence; application integration; portal federation; enterprise content management; search capabilities; unified communications; single sign-on using smartcard technology; self-registration for new users; marketing campaign management and more.

CTO/Program Manager

DOD Agency

Managing a team of over 150 FTE, I was responsible for the PMO, direct contributor to the enterprise architecture, software development and sustainment, P&L, stakeholder management, budget, contracts, task order management, EVM, WBS, detailed tracking and reporting of tasks to contract deliverables, traceability matrix, communication plan, risk management, staffing and technical oversight. Through my leadership, the project portfolio from 5M to 45M in 18 months delivering:

-ITMR – Defined and established Integrated Enterprise Governance – network model

-Improved the effectiveness of the ARB, ERB and CCB board meetings

-Architected Enterprise Cloud SOA DATA Integration Hub with Semantic Interoperability

-Successfully delivered a highly scalable, open-standards, secure cross-domain cloud SOA integration hub bridging the tactical domain (high-side and low-side) with the enterprise. This solution has been expanded to include Global Force Management reporting to save $70 million in application migration costs and as a key technology platform for the Army Data Center Consolidation Program potentially reducing the number of point-to-point connections saving over $100 million. The delivered solution was recognized as one of the most successful projects ever undertaken by the CIO/G-6 with the design and recommendations unanimously accepted by the G2/3/5/7/8, BSIT, OBT and Pentagon CIO’s office.

-Semantic Data Integration Layer for Global Force Management (GFM)

As a follow-on effort to the EAI and data integration solution discussed above, tasked by the CIO/G6 and Pentagon CIO’s office to rapidly develop an enterprise solution for sematic integration and near real-time reporting of legacy Global Force Management (GFM) data with minimal to no changes in the forty plus systems. The solution delivered uses a light-weight, highly effective and scalable solution using emerging Web technologies and Web Services to unlock data in heterogeneous systems to harmonize, search, retrieve, aggregate and report the data.

Technical Experience Summary

O/S: LINUX: RHEL 6, Debian, Suse, Ubuntu; UNIX: AIX, Solaris; Windows: 3x/9x/NT/2000/XP/Vista/7/8; Windows Server 2003, 2008, 2012; VM/370; z/OS;

APM: Splunk, New Relic, Chartbeats, MixPanel

Security: WebInspect; AppScan; Fortify; Fiddler; Burp; Nessus; GoldDisk; Retina; Sun Identity Manager; Oracle Identity Management; RBAC; ABAC; McAfee; HBSS; Tripwire; DOD 8520; 8520.1; 8520.2; FISMA; NIST 800-53

Networking: Software Defined Networking; 4G; Converged Network Design; ISO/OSI; TCP/IP; SNA; CISCO Enterprise Switches (protocols and configuration) ; Ethernet; Frame Relay; MESH; X.25; FDDI; VPN; SSH; SFTP; checkpoint firewalls; DMZ; HP Openview; Network Sniffers; Packet Analyzers; DNS; Bluecoat; HP ArcSight

Cloud: AWS EC2, Azure, Public, Private, Hybrid, IaaS, PaaS, SaaS, Storage-as-a-Service

Virtualization: Citrix - Citrix Receiver, Netscaler Branch Repeater, XenServer, XenDesktop, XenApp, XenClient; VMware – vSphere ESXi, Cloud Suite, Cloudfoundry, Gemfire, SQLFire

Big Data: Hadoop (PIG, HIVE, HBase, Zookeeper, Oozie, Sqoop, Flume, Map/Reduce), Accumulo, Cloudera, Cassandra

Web Servers: Apache Tomcat 5.x/6.x/7.x; Websphere 5.x/6.x/7.x; JBoss 2.x; Jetty 2.x

Languages/Protocols: Node.js; JAVA; J2EE; JNDI; JMS; AJAX; Spring Batch; Hibernate; C, C++; VB .Net, OWL; RDF; D2RQ; WSDL; GRDDL; SAP ABAP; XML; XSD; XSLT; HTML; DHTML; XHTML; CSS; CORBA; COM/DCOM; COBOL; COBOL II; CICS; JCL; chef; PuTTY; Unix Shell Scripting; RPG II and III; Assembler; PowerBuilder; ColdFusion; UDDI; SOAP; REST; SPARQL

Data Bases: NoSQL; HDFS; HIVE; Accumulo; Oracle 10/11/12; Oracle RAC; ORACLE OEM; Oracle Data Guard; DB2 9.x; DB2 UDB; MS SQL Server 2000/2008/2012; Access; Sybase; IMS; IDMS; DBASE IV; Netezza; Teradata; Marklogic.

Open Source/COTS: PeopleSoft HR and Financials; Momentum; JENA; ANT; CAMEL; SAP FI/CO; SAP SD; SAP MM; SAP PP; SAP ABAP; SAP BASIS; SAP APO; SAP BW; SAP Ariba; Serena; NetWeaver, Oracle Financials; Business Objects (BO, Crystal, Xcelsius, Dashboards, Scorecards, Universe Designer, Report Designer); Cognos; BEA AquaLogic; ESRI ArcGIS 9.x/10.x; Cognos; Hyperion; Siebel; Informatica; Data Integrator; IBM Jazz; IBM Infosphere 10.x; IBM Initiate 10.x

Tools: Hurl; Wireshark; Win-Runner; Load-Runner; ERWIN; Eclipse; JIRA; Hudson; Jenkins; JBuilder; Visual Studio; JDeveloper; TOAD; Informatica; Serena; Application Manager; Tivoli; VERITAS; Rational Rose; Tumbleweed; Nmap; Webinspect; Altova-Xmlspy; mapforce; umodel; diffdog; database spy; ping; traceroute; whois; netstat; dig; telnet; curl; wget; ssh

Methodologies: Agile; Kanban; Waterfall; Iterative; Method I; ASAP; COBIT

Certifications:

PMP

CISSP

SCRUM Master

CMMI Associate

CCP

CDP

AICPA II

CPA Exam – Accounting Theory

Project Management

Ethical Hacker

ITIL

AWS Architect

Healthcare IT Professional

Healthcare Security

FAR/DFAR Acquisitions

Academic Background

Loyola College – Sellinger School

Columbia, Md.

Computer Science/Operations Research - GPA 4.0

Towson University

Towson, Md. 21204

B.S. Accounting – GPA 3.3 Overall, Major 3.9

Contact this candidate