Miguel Rivera
Elizabethtown, Kentucky, 42701
******-******@*******.***
https://www.linkedin.com/in/miguel-rivera-mba-47a94554
Human Resources Manager with extensive experience in the full HR competency spectrum, to include recruiting, onboarding, training and development, employee relations & engagement, and HR systems management. Proven change champion with a wide focus on effectively supporting business strategies, building sustainable relationships, and delivering value-added solutions.
EXPERIENCE
LOWE'S, Elizabethtown, KY
Human Resource Manager, Dec 2013 – present
Implements appropriate recruiting strategies to recruit and staff for a high performing, operationally aligned workforce, with minimal turnover in key contributing positions – by keeping associates “love where they work” - aligning with company’s mission.
Concerts training at all levels within goals of company, carefully applying necessary knowledge and skill based tutorials to better equip employees to perform and enhance the workforce talent pool.
Serves as the sound HR advocate between employees and managers in order to effectively resolve concerns on both ends in order to positively impact the business’ bottom line, dealing with all aspects within the performance management process. Currently trending a sales increase of 6% over the previous year through creating a cohesive environment between front line leaders and their employees, while continually working on an engaged workforce.
Subject matter expert on HR policy and procedure, on Federal and State levels and those specific to the business. This allows the workforce to focus on the products and services, while I can provide them with the necessary information and guidance to make the most accurate and appropriate judgment calls, as it relates to the HR and legal realm.
Extremely proficient in HR systems, very adaptable and quick learner with regard to technological advances made by both the industry and the HR world alike. Very adept in programs such as PeopleSoft, Kronos, Lowe’s Career Portal, etc. These skills are translatable to any other program.
Effectively increases store benefit and overall wellness awareness through the use of Health Screening Units and promoting annual events through Lowe’s My Life Track and the newly implemented Wellness Coach program – helping associates make wise, healthier decisions, to live happier and more energetic work lives.
Three years managerial experience overseeing and planning HR Coordinator/Generalist roles and responsibilities, implementing strategic plans to maximize the contribution and impact of the HR department for the business
Ensures payroll is completed timely and in accordance with company policy to continually provide what every employee deserves in exchange for their dedication to the company goals.
Maintain all electronic and paper files per labor law requirements – to include employee records, medical files, I-9 files, and any other required company documents, as deemed necessary by employment agencies at the federal and state level.
MCKENDREE UNIVERSITY, Radcliff, KY
Student Success Specialist & Academic Advisor, Oct 2010 – Dec 2013
Planned and developed recruitment plans and strategies to increase student base above and beyond university standards, with the idea of nurturing a culture of learning for students, faculty and staff alike.
Sought after established, diverse, and though provoking adjunct faculty; interviewed, hired and trained the newly hired adjuncts through training seminars that enabled them to impact the student base with their unique talents.
Implemented multiple self-created systems in order to effectively counsel students on their journey from admission all the way to their graduation ceremony, these systems helped students embrace the joy of the college experience and tackle any speed bumps along the way.
Handled any and all student and faculty concerns, and in turn provided sound advice that would benefit student/faculty and university alike.
Maintained all necessary electronic and paper records in accordance with university compliance standards, utilizing self-made systems to do so in the most sufficient way possible.
EDUCATION
McKendree University, Radcliff, KY
MBA in Human Resource Management, May 2013
Coursework completed: Organizational Leadership & Transition, Global HR Development, Managing the Changing Workforce, Organizational Behavior.
McKendree University, Radcliff, KY
BBA in Human Resource Management, Aug 2010
Coursework completed: Diversity & Change Management, Organizational Behavior, Benefits & Compensation, Employment Law, Human Resource Management.
Webster University, Louisville, KY
Coursework completed towards MBA in Human Resource Management: Labor & Management Relations, Training & Development, Staffing Organizations.
CURRENT/PRIOR AFFILIATIONS
Member of National SHRM and local ESHRM chapters
Board Member (President-Elect) of local ESHRM Chapter, 2017
oBoard Member - Treasurer, 2016
Member of Hardin County Chamber of Commerce
Graduate of Hardin County Leadership program (2012)
Lifetime inductee in to Phi Kappa Phi Honor Society
KNOWLEDGE, SKILLS & ABILITIES
Strategic Planning/Implementation
Leadership Development
Performance Management
Employment/Labor Law
Union Awareness
Recruitment & Retention
Succession Planning
Employee Relations/Engagement
Diversity & Culture Initiatives
Learning/Employee Development
Benefits/Compensation Management
Organizational Development/Change Management
Budget Management
Compliance & Safety Training