Sales Microsoft Office

MELISSA VISBAL

*** ** **** **, #*** Miami, FL *3137 786-***-**** acy607@r.postjobfree.com

PROFILE

• Dynamic, hands-on, and results-oriented Business Professional with over 3 years corporate experience providing creative ideas and administrative support in dynamic and challenging environments.

• Team player with strong leadership abilities, and excellent communication skills in English and Spanish. Capable of working in a team environment as well as independently based on customer and project needs.

• Creative, determined and adept in evaluating critical business needs. Develops solutions to improve performance, serving as a change agent, utilizing formal problem solving and decision making techniques.

• Strong computer skills including Microsoft Office, Microsoft Dynamics, PeachTree, BranchSuite, Encore.

PROFESSIONAL EXPERIENCE

Invicta Stores – Hollywood, FL

Feb.2016-Present

Merchandise Planner

• Buyer of product and anything related to product for Invicta Stores in the U.S, Puerto Rico, and

Costco RoadShows. ($9M+ revenue/per annum).

• Administrate the relationship with the Invicta Watch Company of America (manufacture) and serve as the key contact point for buying, merchandising, analyzing product performance and market research..

• Analyze business trends and implement creative strategies to enhance exposure and profitability.

• Define inventory capacity for retail stores based on performance.

• Analyze performance reports, detailed sales reports, ITR reports and aging reports on a weekly basis to identify top performing items, define business trends and identify items aging products to optimize assortments at retail level.

• Develop monthly forecast of Key products to provide production requests to Invicta Watch Group manufacture and maintain stock of top performing skus.

• Process and approve all inventory movements, including: Return for credit, store to store

transfers and store defectives transfers.

• Analyze and approved purchase orders for all stores based on deep analysis of trends and results in each location and demographic.

• Responsible for training and development in merchandising of current and new management associates.

Space Coast Credit Union- Miami, FL

Nov.2012-Feb.2016

Senior Member Services Lead

• Successfully closed sales on Credit Cards, Vehicle loans, Personal loans and Second Mortgages.

• Participate in all aspects of servicing and cross selling to our members: teller transactions, accounts maintenance and opening new accounts like Saving, Checking, Money Market and IRA.

• Achieve monthly sales goals and identified internal and external opportunities to cross-sell the

Credit Union products.

• Serve as ad-hoc Assistant Branch Manager for the employee’ schedule, branch audits, documents

retention and the inventory of Negotiable Instruments.

• Train new employees in Leadership and Member Service Training

• Handle special member requests satisfying customers’ expectation.

• Performe branch Opening and Closing operations.

• Conduct monthly branch audits including, but not limited to teller cash drawers and negotiable items.

• Assist staff with approvals, member issues, overrides, cashier check signatures, check holds, withdrawals and discrepancies which required a higher authorization level.

El Ropero Shop – Barranquilla, Colombia

2011- 2015

US Buyer

• Purchase new merchandise for the store and replenish on top selling items.

• Analyze costs and pricing.

• Find suppliers in the U.S.

• Run reports to analyze performance of store, identify Top Selling items and create sale strategy for slow moving items.

• Be on top of fashion trends to order merchandise.

EDUCATION

Associates of Arts in Business Administration

M.D.C January 2007- June 2011

Miami, Florida CERTIFICATES Leadership and Member Service Training – SCCU

Bilingual Administrative Asistant – C.C.C.A (Barranquilla/Colombia)

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