Kimberly M. Freppon
Biloxi, MS 39532
Phone: 318-***-****
Alt Phone: 228-***-****
*********@*****.***
Objective:
To obtain a position in a field related to customer service, accounting, bookkeeping or general office duties that would be advantageous to myself as well as my prospective employer.
Ability Summary:
General office duties, such as 10 key, data entry, filing, answering multi line phone systems, customer service, A/P, A/R, inventory control, and safety coordinator. Software Experience: Microsoft XP, MS Word, Excel, Outlook. Database: Macola Accounting system, Peachtree, and Quickbooks
Employment History:
10/2016-Present MGM Resorts 875 Beach Blvd., Biloxi, MS Customer Care Coordinator- Answer incoming guests calls for 2 MGM properties, schedule guest’s reservations and update information in system as needed. Notate details of reservation in body of form.
07/2012-05/2016 Control Services 3030 Aurora Ave, Monroe, LA A/R Chargeback Supervisor- Accounting department of Corporate Headquarters representing 2 companies. Process daily cash receipts, reconcile accounts and balance ledger, obtain back up documentation for deductions taken by customer, collect monies owed on short pay invoices, work directly with shipping dept., sales personnel and operations to approve markdowns and allowances for point of sale items, general daily data entry, ensure daily bank deposits were made and postal errands for all office mail. 11/2011-7/2012 Furniture Plus Louisville Ave, Monroe, LA Inventory Clerk- Order merchandise, receive merchandise into inventory system, answer incoming calls, return customer complaint calls, fill in on sales floor when needed, and record activities of all sold merchandise and transfer of inventory from warehouse to sales floor.
08/2007-06/2011 Ruston Sign Co. Farmerville Hwy, Ruston, LA Clerical Office Worker/Production
Answer incoming call and return messages left by customers, send quotes and artwork via internet for customer approval, A/P, A/R, Quickbooks, order materials needed for jobs, process paperwork needed for permits, open/close shop, and file job folders when completed
Education and Training:
11/94 1 yr. Career Technical College- Medical Office Specialist References:
Pat Nivens 228-***-****
Sarah Collier 318-***-****
Sonja Orr 318-***-****