Engineer Network

RESUME

MAHENDAR KARRA

E-mail:acy5sh@r.postjobfree.com

Ph: +91-966*******

JOB OBJECTIVE

A challenging and respectable position as IT Professional where I can deploy and use my technical, academic knowledge and experience in the best possible method.

PROFESSIONAL EXPERIENCE

Working as a Network Engineer around 5 years of relevant experience

Hands on ITIL Process, SLA and Ticketing tools HP SM7 and Remedy.

Experience in monitoring support a 24/7 production environment.

Maintenance of Routers, Switches, Firewalls, LAN and WAN network related devices

Knowledge of OSI Model and computer networking (TCP/IP, Ethernet, VLANs).

Deployed and Configured Avaya IP phone 700, model 500 basic and standard

Improved functionality at LAN/WAN infrastructure, designing, planning and implementation network devices and solutions.

Hands on Windows XP/7/8/10 operating systems.

EDUCATION

B.Tech (Electronics and Communication Engineering) from JNTUH in the year 2011.

TECHNICAL CERTIFICATIONS

Cisco Certified Network Associate Cisco ID: CSCO12513552

TECHNICAL SKILLS

Operating Systems : Windows 98, XP,Windows 7, 2000, 2003 and 2008 Servers

Services : Telnet,SSH,BGP,Routing and Switchiing.

Switch : Cisco Switches 3550, 3750,4506 and HPV1910-24G,3COM

Router : Cisco Routers 841M,1920,1800,7206.

Firewall : Sonicwall NSA 3500, TZ 215

Routing Protocols : Static, BGP.

Switching : VLAN,VTP,STP

Internet Protocols : ARP, HSRP, ICMP,TCP,UDP,TFTP, DNS.

Network Monitoring Tools : PRTG, Network fluke device,

Network Resources : Routers, Switches, Video Conference Devices & other devices

WORK HISTORY

Dimension Data India Pvt.Ltd. April 2016 to Till now

Client:State Bank of India and Associates.

Monitoring and maintaining and troubleshooting of the “State Bank Network” of all over India.

Monitoring different ISP links and co-ordinating with the respective vendors as per the issues.

Implementing and Troubleshooting the viedo conference related issues.

Enableing the HTTP/HTTPS/TCP/UDP/ADS/FTP ports to required sites as per the client requirment.

Analysing the error logs of clients and router,switch logs and troubleshooting accordingly

Blocking and Allowing the sites by creating the ACL as per the client requirement.

Configuring the telnet and SSH.

Configuring the crypto,ACL and troubleshooting as per the issues

Configuring the QoS in routers and switches.

Checking the communication between branches,LHO,DC and DR locations and troubleshooting the routing and switching issues accordingly.

Configuring the new WAN links on router interface and advertising BGP.

Configuring the BGP and troubleshooting accordingly and co-ordinating with respective ISP as per the issues.

Configuring the different kinds of VSATs at DC,DR and Branches end and troubleshooting accordingly and co-ordinating with resoective vendors.

Configuring the ISDN at LHO and Branch end and troubleshooting accordingly.

Configuring the vlans and troubleshooting according to the issue.

Analysing the branch utilzation by ip accounting logs,bandwidth utilizaztion report and netflow and troubleshooting the issue accordingly.

Prolink Computers Pvt.Ltd. October 2015 to March 2016

Client:Vijaya bank.

Monitoring the major ISP links of DC, DR and by spectrum and co-ordinating according to the issue.

Configuraing the device settings at mobiles and installing applications and troubleshooting.

Hands on troubleshooting Cisco and HP routers and switches.

Handling the core routers and switches of DC and DR.

Creating and troubleshooting of the VPN users and client softwares.

Maintaing the weekly and monthly backups of routers and switches.

Creating the CRF and coordniating with clients.

Planning the activities of majore devices replacement, configuration and troubleshooting.

Configurating the ACL and NATing as per the requirment and coordination with various clients for live troubleshooting.

Co-ordinating with various ISP for link commisioning.

Creating the tunnels at DC,DR and branches and troubleshoting and escalating to the various providers untill restoration.

CMC Limited. March 2014 to June 2015

Client:Vizag Steel Plant.

Project Title : Maintenance of Level2 Harware & Network and Software

Designation : Network Support Engineer

Actual Job Functions : Network Maintenance & Monitoring and Troubleshooting, Software &

Hardware Maintenance at Client Location

Roles & Responsibilities:

Operations & Planning group, responsible for the customer support, designing and network Implementation and Maintenance of network.

Responding to outages, and working closely with other Network Operations Centers and to debug and diagnose network problems.

Configuring and Monitoring Switches, Routers and other Network Devices.

Trouble Shooting of Software Problems and Oracle Database.

Maintenance of Client internal Application Servers and Web Servers and Database Servers.

Trouble Shooting Internet and LAN problems

Monitoring network maintenance activities and ensuring prompt troubleshooting of network problems, to achieve maximum network uptime.

Successfully configure the WIFI connection for the Staff

VALUE POINT SYSTEMS PVT LTD December 2012 to March 2014

Client: CSS CORP.

Designation : Technical Support Engineer

Actual Job Functions : WAN, LAN, Systems Administrations, Network Implementing,

Monitoring and Troubleshooting, all kind of applications, OS configuration and troubleshooting.

Roles & Responsibilities:

Member of Operations & planning group, responsible for the customer support, designing and configuring the LAN & WAN infrastructure, consisting of multiple E1’s, Cisco routers, Cisco switches.

Implementing the new service activations on timely basis.

Responsible for proactively monitoring & managing the Data Network and Co-location services.

Responding to outages, and working closely with other Network Operations Centers to debug and diagnose network and circuit problems.

ON THE JOB ACOMPLISHMENTS:

Trouble Shooting Internet and LAN problems

Installing and Configuring of Cisco Routers (2500, 2600,3845)

Understanding and troubleshooting issues related to Routing & Switching

Troubleshooting of Enterprise application response problems & connectivity issues.

Designing of LAN Network as per Cisco 3-tier Architecture (Core, Distribution, and Access) and Configuring STP, VLAN, VTP.

Successfully configured the WIFI connection for the users.

Having good knowledge on remote tools like VNC, DAMWARE, TEAM VIEWER.

Astersys Technologies October 2011 to November 2012

Work : Software Training & Project Development

Designation : Desktop Support Engineer

Actual Job Functions : Maintaining all kinds of desktops, laptops and Network Maintenance.

Roles & Responsibilities:

Assembling & Troubleshooting of Systems, Software & Patches Installations

Taking Data Backups and Restore when needed

Installation of workstations, creating users, configuration of Outlook and Outlook Express

Applications Trouble shooting like MS Office, VPN, Communicator and all types of OS

Installing Citrix client application and testing the VDI environment on the user desktop

Creating profiles for users on customizing desktop settings And domain set up

MS Outlook Configuration,PST Files Troubleshooting, Moving PST Files and Adding into The Account

Administration & Troubleshooting of Video Conference Equipment

Coordinating with the asset team & vendor for hardware issues, providing gate pass

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