Professional Summary

An accomplished Management Professional with a diverse Sales, Management, Logistics/Transportation, Operations, and Project Management background. I am an experienced leader, with excellent communication and organizational skills, with the ability to rapidly adapt to new environments and quickly deliver optimal results, always meeting or exceeding expectations. I am an effective decision maker with sound judgment and experience to manage complex projects, motivate personnel, improve processes and reduce costs.

Highlights

Multi-unit operations management

Process improvement strategies

Project management experience

Strategic planning, goals, forecasts

Procedure development (SOP’s)

Analytical

P&L experience

Cost reduction and containment

Inventory control

Contract management

Relationship building

Systems implementation

Microsoft Office Suite expert

Accomplishments

Developed centralized dispatch operations for a 24/7 dispatch model, Developed internal CDL class. Developed new hire orientation and training. Developed Emergency spill response training and video for the Petroleum Department. Transportation Department Business Continuity and Security Plan. Train-the Trainer programs for ISO 140001. Continued education in Leadership Development, ethics, and civility training. Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics. Co-worker of the year 2010. 98% approval rating on Leadership skills survey 2012. "Chairman's Council" recipient 2003 #1 Branch General Manager in Northern Region, and #3 Branch General Manager for Safety-Kleen- 111.6% of quota. "Advisory Council" recipient 2000 #1 Automotive Manager of the year Safety-Kleen- 126.7% of quota.

Experience

CHS Inc. – Rosemount, MN July 2015 to Present

CHS is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States. Diversified in energy, grains and foods, the company is committed to helping their customers, farmer-owners and other stakeholders grow their businesses through the company’s domestic and global operations. CHS has been in business for over 80 years and operates in 35 states and 28 countries around the world.

Regional Operations Manager – Energy Transportation. July 2015 to Present

Responsible for the daily operations of the East Region.

Manage two fleet supervisors, three vehicle maintenance supervisors, and 14 dispatchers.

Overall responsibility to maintain an up to date, effective fleet in accordance with all DOT regulations. Including fleet maintenance and service needs.

Develop and implement safety strategies for drivers.

Manage placement and coordination of equipment movements.

Oversee driver qualifications including; DOT medical card, DOT file, Hours of Service and safe driving habits.

Project lead for central dispatch consolidation of a 24/7 dispatch model.

CRM activities as needed and vendor relation management.

Professional Transportation, Inc. – Evansville, IN February 2015 to July 2015

Professional Transportation Inc. has provided safe, dependable, and on-time performance for over-the road and dedicated yard van services to the largest rail road companies in the industry. PTI operates 24 hours a day, 365 days a year while operating in 40 states and driving 150 million miles a year. Professional Transportation Inc. has been in business since 1980 and is the largest crew transportation company in the United States.

Director of Operations – North Central Region February 2015 to July 2015

Responsible for the operations of the North Central Region.

Manage 5-General Managers and 39 branch locations over a four state area.

Responsible for financial and operations budget of the North Central Region.

Responsible for customer relationships and requirements.

Meet with rail road personnel on safety and performance related topics.

Plan and present at regional training meetings.

Develop SOP’s for each position within the region.

Responsible for a Safety culture and commitment of the North Central Region.

Responsible for KPI attainment such as on-time-performance, safety, fleet efficiency.

Project Management of Special Projects as needed.

Kwik Trip, Inc. - La Crosse, WI June 2008 to February 2015

Kwik Trip, Inc. is a leader in the convenience store industry, with 400+ retail stores in Minnesota, Wisconsin and Iowa. Kwik Trip’s unique vertically integrated business plan produces, packages and distributes products through the company’s own state-of-the-art facilities including a Dairy, Bakery, Commissary, Distribution/Warehouse, IT, Store Engineering, and Support Center on its corporate campus in La Crosse, WI. The company has 300 drivers with 120 tractors that run 24 hours a day, seven days a week, 365 days a year, and run a total of 20 million miles.

Superintendent- Petroleum Transportation Department September 2013 to February 2015

Responsible for the daily operations and management of the petroleum transportation department.

Manage 2-Supervisors, 7-Dispatchers and 135 drivers in 17 locations over a three state area.

Daily interactions with Petroleum Buying and Accounting Department.

Direct department personnel activities and evaluate performance, motivate and communicate for on going performance standards.

Overall responsibility to maintain an up to date, effective fleet in accordance with all DOT regulations. Including fleet maintenance and service needs.

Develop and implement safety strategies for drivers.

Manage placement and coordination of equipment movements.

Oversee driver qualifications including; DOT medical card, DOT file, Hours of Service and safe driving habits.

Manage outside fuel vendor’s activities and contracts.

Relationship management of fuel terminals and ethanol facilities.

Excellent presentation skills with MS Suite.

Knowledge of EPA, DOT and RCRA regulations.

Support connecting lines of business within the company such as Warehousing/Distribution, Buying, Retail, Store Engineering, and Support Center.

Manage The Wisconsin Road Team Members activities.

Responsible for content development and presentation at Quarterly Driver's Safety Meetings.

Superintendent- Zone and Fresh Delivery Departments June 2008 to September 2013

Oversaw the development and launch of "Zone" delivery department.

52 daily routes with 102 drivers.

Recruited, hired and trained 92 new employees for Zone delivery department.

Responsible for the operations and management of Fresh and Zone delivery departments that deliver products to all 400+ Kwik Trip stores daily.

Boosted company efficiency through technology upgrades and process improvements such as Paragon routing software, Qualcomm electronic logging, R-Comm trailer temperature tracking.

Direct driver’s daily activities and evaluate performance, motivate and communicate, both written and oral, for ongoing performance standards.

Responsible for content development and presentation at Quarterly Driver's Safety Meetings.

Manage the Wisconsin Road Team Members activities.

Develop standard operating procedures.

Complete seasonal re-routing bid packages.

Attend District Leader meetings.

Meet with retail store leaders regarding product delivery and placement, new store openings, conflict resolution, product integrity.

Monitor driver's hours of service, drivers qualification files, fleet maintenance and service.

Understand, comply and execute company, state, and federal safety standards, DOT regulations, and OSHA standards.

Hulcher Professional Services- Hudson, WI January 2008 to June 2008

A general contractor in North America specializing in emergency/non-emergency work within the railroad industry, general industry and government.

Senior Sales and Marketing Manager, Environmental Services

On call for any derailment or industry incident.

Set appointments and managed schedule with environmental service managers.

Customer site visits for proposal purposes.

Wrote work proposals, scheduled and oversaw projects.

Developed pricing and equipment strategies for projects.

Safety-Kleen Systems, Inc. December 1993 to October 2007

A leader of hazardous waste, cleaning, environmental, and re-refining solutions in North America, Canada, Mexico, China and Puerto Rico.

Branch General Manager- La Crosse & Madison, WI December 1999 to October 2007

Responsible for all areas of branch operations including annual budget of up to $2.5M per location, branch revenues and profitability.

Managed multiple locations; La Crosse and Madison, WI facilities with cross categorical functions; sales and service, fleet, inventory and personnel management, training and development.

Total customer count of 1800 customers in three states.

Managed staff of 12 people per location including sales, service and support personnel.

Prepare branch sales forecast and budget; manage P&L statement.

Ensure all sales goals and services are attained on time and in line with sales forecast.

Knowledge of ISO 140001.Computer proficient in Microsoft Office Suite.

Maintain an up to date, effective fleet in accordance with all DOT regulations, including fleet maintenance and service needs.

Inventory management to include forecasting of equipment needed, ordering, establish continuous cost improvement initiatives utilizing SAP program.

Education

University of Phoenix, 2008

Bachelor of Science/ Business Management – 3.61 GPA

Coursework in Business, Management and Communications

Strategic Leadership course

Principles of Financial Accounting coursework

Managerial Statistics and Management Communication coursework

United States Marine Corps – Honorable Discharge

Additional Information

COMMUNITY SERVICE: Freedom Honor Flight Chaperone, WI Special Olympics Volunteer, Families helping Families Volunteer, Rotary Lights Volunteer.

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