Operations associate

Tristan Bushelman

**** ******* ***** • Florence, KY 41042 • 859-***-****

*******.*********@*****.***

EXPERIENCE

Customer Service/ Operations Representative

Express Staffing

Hebron, KY

July 2016- Present

Entering/ Processing and booking all inbound and outbound shipments

Researching/decision making both on a computer and phone to get quotes for shipments

Answering calls; offering Problem solving skills to the customers

Tracking the movement of the freight around the US, Canada, and Puerto Rico

Dock work; using a forklift, pallet jack, and doing inventory of all the items in the warehouse

Driver

Papa John’s Pizza

Florence, KY/Louisville, KY

February 2012 – July 2016

• Provide customer service by answering calls; inputting orders into the computer system

• Prepare and cook food in the restaurant

• Deliver food items to customers; ensure orders are accurate to provide excellent service

• Clean the restaurant during shifts and at closing

Volunteer/Mentor

Circles of Hope Mentoring Project

KY Department of Corrections NKY Female Reentry Project

Covington, KY

November 2011 – May 2015

• Serve as mentor to individuals releasing from incarceration to the NKY community

• Guest speaker at professional trainings to teach criminal justice and employment assistance

professionals about effectiveness of mentor groups for ex-offender population

• Assist with trainings to teach criminal justice professionals how to administer gender-specific

risk/needs assessment tools

First Assistant/Head Cashier

Shell Gas Station

Crescent Springs, KY

June 2010 - April 2012

• Responsible for ensuring proper work flow and organization throughout the store

• Answered phone calls which were received at the store

• Ordered inventory for all items within the store

• Counted all money for drawers; responsible for accuracy; made deposits as required

• Provided excellent customer service for both face-to-face and on the phone

EDUCATION

Associate in Applied Science in Criminal Justice, May 2015

Gateway Community and Technical College, Florence, KY

High School Diploma, May 2009

Holmes High School, Covington, KY

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