Sales Customer Service

Nicholas J Ercole

** **** ****. **.

Poughkeepsie, New York USA 12603

Tel: 914-***-****

Cell: 914-***-****

******.****@*****.***

OBJECTIVE

-To acquire a high level sales management position in a growing company.

WORK EXPERIENCE

Ski Haus Inc., Wappingers Falls, New York

General Manager

08/1997 - 11/Present

Managed a staff of 15 people

Orchestrated all aspects of Hiring and Firing

Scheduling of employees

Planned and directed staff training and evaluations

Reviewed operational records and reports to project sales and determine profitability

Record keeping

Facilitated a New Store opening

Buying and merchandising of all product

Creating sales strategies to move through product

Head Technician

Organize and hosted a ski and snowboard event at Ski Windham

Negotiated prices and promotional items from companies

Tracked customer sales

Problem solving

Lead Salesman

EDUCATION

Colorado Mountain College Steamboat, Colorado

Associates in Business Management, GPA: 3.7

2001 - 2003

SKILLS

Time management

Microsoft office

Leader

Record keeping

Inventory management

Merchandising

Top salesman

Negotiating prices and maintain profit

Monitoring sales and projecting sales forecasts

Negotiating and Closing

Training staff

Hiring employees

Event promotions

Office management

Project management

Customer service

Problem identification/Solutions

Multi tasker

Contact this candidate