William Tomsha

916-***-**** • acy5f3@r.postjobfree.com

Summary of Qualifications

•18 years troubleshooting experience with networks, computers, servers and handheld devices.

•6+ years of experience with network and system security.

•6 years’ experience as supervisor/management

•4 years as SME/Technical writer and trainer.

•4+ years working with blocking and removing virus’ and malware

Professional Experience

Langdon Technical

Network/Systems Administration/Account Manager July 2016 – Present

With Langdon Technical I administer several mid-sized networks in an MSP atmosphere. I work both on site and remote to maintain, upgrade and design for these customers based on their needs. This includes workstations, servers, websites and hosting, phone systems email/Exchange and all other technical needs of these companies. I am the Langdon Technical security consultant for all customers and do regular vulnerability checks on all 106 customers that we maintain. This includes intrusion detection, malware/virus analysis and removal, patch management and security project lead. During my time with Langdon I have lead several other projects including several large scale data migration projects, a project to upgrade all workstations we manage to Windows 10 Enterprise and several projects implementing new or upgrading servers. I work extensively with cloud solutions including Azure, AWS as well as many different SaaS solutions.

ESET LLC

Sr. Business Support Tech, October 2010 – April 2016

I started with ESET as a level I malware technician with in the business support group and quickly moved up. I assisted in the creation of the dedicated malware removal team which included training other employees and creation of removal processes. I then move to a Sr. level II position within the business support team where I consulted many companies in Security Policy design and implementation, Project Management for implementation and deployment, troubleshooting all forms of communication including SSL, VPN, LAN/WAN and worked extensively with Windows server OSes and most server rolls. During my time at ESET I received accolades on many occasions from my direct managers as well as the CEO for my research, threat analysis, troubleshooting collaboration abilities. *Called clients for scheduled appointments to assist with ESET and Security related issues *Verify and test fixes and configurations for clients and Knowledgebase *Train new level II technicians and continued training for level I and level II for new releases and new software *Handled after hours SLA calls for emergency network and systems issues *Analyze business requirements and recommend best practices for that environment *Research new technologies and discover their impact on ESET Solutions and our client base *Wrote and updated knowledgebase articles for known processes *Threat Analysis and IDS log analysis

R & R Solutions

POS Technician - Contract, June 2010 – October 2010

Worked as a contract deployment and upgrade specialist for POS systems in small to large stores including Target, Abercrombie and Fitch and others. This included on-site physical implementation as well as software deployment and removal of old systems. VPN and internal network troubleshooting and correction.

Tomsha Computing

Owner/Technician, February 1998 – October 2010

For many years I ran my own business and worked with a large client base (96 clients) who ranged from a single home user to 210 seat networks. During this time I designed networks and systems, upgraded and maintained infrastructures, database management, and training (both live and module writing). I worked with a large apartment complex to bring DSL to an area outside the phone companies designated region. *Log analysis *IDS Log analysis *First response *Threat analysis

Whole Earth ENT

Owner/Contractor, May 2007 – September 2008

After receiving my GISP I began work as a contractor with several companies and the local county government. I worked on the California Yellow Starthistle project and designed the base maps for the Tuolumne County and Stanislaus National forest with in this project. Worked with several landscaping companies to implement a GIS based CRM that would allow for easy access to customer data and location.

Stanislaus National Forest

GIS Internship, February 2007 – June 2007

Created maps and databases to assist in tracking vegetation and animals in the national forest. Worked extensively with SQL to achieve tight integration with the associated maps which included building tables, maintenance and accuracy checks. In the field proofing of maps. Collection of scientific data for several projects.

Medallion Landscaping

Network and GIS Consultant, March 2000 – May 2007

Network and systems management as well as advised on construction of large database for clients and employees. Network security consulting and equipment procurement. Lead team to move and rebuild systems/network to a new location. Integrated mobile technology into network including GPS, mobile phones and PDAs. Setup real time tracking system for 130 trucks.

Education

University of Phoenix, Phoenix, AZ, United States

Bachelor of Information Technology

Columbia College, Sonora, CA, United States

Associate of Forest Technology

Additional Information

Certifications: A+, MCTS Windows 7 Certified Technician

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