** ******* *****

Hamilton, Ontario, Canada

L*C *Y5

905-***-****

acy59t@r.postjobfree.com

Attention of the Human Resources Department:

My experience and credentials are a perfect fit for this position. My experience as a creative, resourceful and extremely organized Administrative coordinator for Canadian Cancer society, Wild Thyme Catering, Omega Youth Association and The Big Sisters Organization has equipped me with the necessary skill-set and expertise to successfully and effectively plan, organize, execute projects and tasks given for and by your agency. As indicated in the enclosed resume, a highlighted number of skills include:

Anticipate client needs and provide pro-active, high level professional assistance

Coordinate and manage daily administrative tasks and/or activities

Arrange and manage day-to-day operational needs Executives and Management team

Seek and integrate outside providers to increase bookings and sales of the Conference Room/Meeting coordination

Manage different teams of newly trained associates within the office

Hands-on-experience in planning numerous community based events for charitable and youth organizations within the office

Annually organize events for the office

I have coordinated, managed, tracked and executed planning functions and events, as well as provided oral and written briefings using Microsoft Excel and Word to management officials. Having mastered every project or duty assigned, I am relied upon as a resource. I also have cash handling experience and customer service experience as outlined below.

I pride myself in taking on new and different projects to enhance my knowledge and expand my skill set. I am confident that my education coupled with my experience makes me an excellent and uniquely suited candidate for this position.

Once on your team, I will commit myself to learning my responsibilities and will ensure to assist and learn in other capacities as required. I welcome the opportunity to interview with you to discuss how my coordinating, sales and customer relations experience will make a positive impact within your company and am available to answer any questions you may have. Please review the enclosed resume, and contact me via phone to arrange an interview, as I believe a face-to-face meeting will further solidify my suitability for this position.

Thank you for your time and consideration,

Keturah J. Morris

Keturah J. Morris

acy59t@r.postjobfree.com

HIGHLIGHTS

Managed large and small teams within the office.

Ability to juggle multiple projects. Great functionality skills within a highly stressful environment.

Exceptional and precise organizational and scheduling skills.

Strong interpersonal and communicative skills.

Excellent written and verbal communication skills.

Productive problem solving skills (independently or within group settings).

Completion of tasks within given time period with focused mentality.

In depth researching ability.

Great phone skills with the ability to quickly and sincerely establish rapport.

Open minded, innovative problem solver.

Self-starter and self-motivated.

Flexibility in schedule.

Managed all onsite logistics, including registration, room setup, schedule, sustenance and materials, all evening and offsite events as well as reconciling the budget after all invoices are in.

Coordinated logistics, including ground transportation, venue arrangements, entertainment, decor and collateral materials (agenda, name badges, session materials, menus, signage, follow-up surveys).

Organized designated staff needed for office events

Desire for continuous learning, contribution and growth.

EDUCATION

Bachelor of Arts

University of Toronto, April 2016

SOFTWARE, SYSTEMS & EQUIPMENT

Proficiency in Acrobat Adobe Connect, Microsoft Word, PowerPoint, Excel, Publisher, Outlook, and other Web-based systems; Office copiers, scanners, fax and binding machines, PCs, and more.

RELEVANT WORK EXPERIENCE

Canadian Cancer Society – Smokers Helpline

Administrative Assistant & Intake Specialist October 2016- Present

Collect personal, demographic data from clients (hospital patients, care givers, nurses, etc.) in provision for future cessation meetings with Quit Coaches

Assist with finding cessation programs in close proximity to the clients

Schedule in agreeable time allotment for meeting with Quit Coaches for proactive sessions aimed towards cessation of smoking

Handle call volume and routed to appropriate coach.

Use effective communication channels with others, internally and externally, including the practice to maximize efficiency through the use of technology and other effective means.

Answer incoming calls from internal or external clients and manage these same calls

Wild Thyme Catering

Event Coordinator & Administrative Assistant July 2016 – September 2016

*Temp position

Manage all onsite logistics, including registration, room setup, scheduling, sustenance of materials, all evening and offsite events as well as reconciling the budget after all invoices are in.

Negotiate vendor pricing, schedules, and deliverables as well as research new vendors and maintain long-term relationships with frequently used vendors.

Research and recommend entertainment, specialty items, venues, and transportation

Organize designated staff needed for the event.

Communicate directly with vendors and rental companies.

Work directly with Chef with ideal menu needed for the assigned event.

Administrative tasks such as filling, email responses to clients, invoicing

Manage daily office responsibilities.

Minacs (Canada Post & Guthy Renker)

Customer Service Associate

March 2014 –April 2016

Assisted customers with their service needs (ordering of goods, shipping, and transferring of these goods)

Arrange client/ customer information within organized manner for management’s further use of data

Organized customers kits and shipments from their specified requirements

Provided consistent follow up with the client and their shipment

Performed office duties within the office : filing, emailing and faxing of pertinent client information

Bell Canada

Billing Specialist

February 2009 – June 2013

Communicated with customers regarding billing inquiries

Modified and adjusted sensitive billing information

Managed team of newly or experienced trainees by introducing them to the required information and data needed to better serve the client

Also performed administrative duties within the office (but not limited to): filing, printing, emailing and faxing, etc

Supported management with completion of administrative tasks as well

Minacs (TD Bank)

Sales Specialist

March 2007-October 2008

Answered calls regarding customers sensitive credit/ banking information

Directed inbound calls to appropriate representative assigned to assist with particular needs

Addressed customers’ financial needs and options by introducing the needed formula or application for them to be the most financially successful

Provided them with updated, credible solutions to financial queries

Myrons

Brand Ambassador

June 2005-September 2007

Connected directly with large American businesses to help with their marketing initiatives by way of sending branding parcels

Designed and branded packages for the company within fixed intervals or allotted timeframe.

RELEVANT VOLUNTEERISM & ACCOMPLISHMENTS

*Services have been applied to many non- for profit organizations and events

Omega Youth Association 2005- Present (10-20 hrs./month)

Administrative Assistant and Board Member

Coordinate yearly youth conferences while also promoting monthly events within the community.

Hostess: organize accommodations for guest speakers (local and internationally) for yearly conferences.

Review yearly budget and board members’ year to date tasks.

Assist President with ideas for future activities and assignments needed to insight participation from the youth

Big Sisters Org. 2009-Present (15-20 hrs. /month)

Event Coordinator

Event coordinator for Be-you-tiful Girl’s Club: organize social events for the young women (including parents) in the community and within the youth of the city.

Perform administrative assistant duties whenever needed based on work load (emailing, filing, etc)

Organize monthly meetings with club members with related themes and initiatives.

Provide support for Big Sister’s committee members

Ark Ministries 2004 – Present (40 hrs./month)

Event Planner, Youth Leader & Visionary

Assist with organizing community functions (aiding at women/children shelters, ‘cleaning up’ of downtown core by youth organized initiatives, etc.).

Celebration Committee Board Member: (organize functions e.g. large conferences, anniversaries, birthday parties, any social event).

Perform and delegate tasks needed to complete assigned tasks within given time allotment

Contact this candidate