MICHAEL

HARTEL

414-***-**** M – acy53n@r.postjobfree.com – Milwaukee, WI

https://www.linkedin.com/in/mike-hartel-1131112

1

LEADERSHIP

PROFILE

Global Operations Executive, Transformational Leader, and Process Champion with proven success in building value through transformation and change management initiatives, P&L leadership, large- scale system modernization, operational/supply chain excellence,

and

the launch

of

new

business

models

within

startup,

turnaround,

rapid- growth,

and

maturing

environments.

Trusted resource

to

C- level

decision

makers,

customers,

vendors,

and

colleagues

in

converting

strategy

and

execution

gaps

into

measurable, repeatable processes

with top- and bottom- line impact. Forward thinker able to quickly identify and single out those resources, processes,

systems,

metrics,

and

people

that

have

a

positive,

measurable

effect

on

the

achievement

of

corporate

goals. Astute

problem

solver

who

quickly

adapts

to

new

challenges

and

thrives

within

highly

complex

business

environments.

Collaborative leader

with

an

extensive

background

in

bringing

together

disparate

global

teams,

creating

a

culture

of

accountability,

defining

clear analytics- driven

objectives,

and

motivating

individuals

and

organizations

to

exceed

performance

objectives. AREAS

OF

EXPERTISE

Executive/P&L

Management

Large- Scale

Transformation

and

Project

Management

Strategy

Development/Execution Global

Operational

Excellence

End- to- End

Supply

Chain/Logistics

Process

Design/Redefinition/Implementation Budget/Resource

Optimization

Customer

and

Vendor

Negotiations/Relations

Leadership

Development/Mentoring System/Technology

Modernization

Metrics- Driven

Results

Bridging

Disparate

Cross- Cultural

Groups SELECT

ACHIEVEMENTS

• Hand- picked to

project- manage

development/implementation

of

new

operating

platform supporting

310

offices,

230 logistics centers,

and

20K

employees

worldwide.

Led

requirements

gathering

process,

effectively

shifted

strategy

in

midst

of

leadership transitions,

created

ROI- based

change

order

model,

signed

off

on

approved

changes,

and

led

rollout

across

Americas/Indonesia.

• Promoted to leverage turnaround/process improvement success in driving operating efficiencies across

western U.S. region. Drove

25%+

savings

by

leading

migration

to

hub

distribution

strategy.

Directed

implementation

across

6

major

U.S.

cities.

• Holding

P&L

accountability

for

$36M

business,

established

operation

as

#1

among

40

nationwide

in

operating

profit

(achieving double- digit

increases)

and

top

5

in

net

revenue,

operating

ratio,

and

productivity

for

4

consecutive

years.

• Key

role

in

turning

regional

branch

operation

from

loss

to

profit

in

6

months.

Reset

margin/pricing

expectation

which

redefined priority

accounts/business.

Exited

unprofitable

relationships

and

navigated

world- class

customers

through

new

model.

• Member

of

leadership

team

that

drove

launch

of

new

regional

logistics

operation;

achieved

profitability

in

<6

months. LEADERSHIP

PROGRESSION

UTi

WORLDWIDE

INC.,

Milwaukee,

WI

1996

–

Present

($5B

USD

global

supply

chain

solutions

company;

acquired

by

DSV

A/S

in

early

2016) Global

Director,

Internal

Projects,

2015

–

Present As

company

prepared

for

potential

acquisition,

promoted

to

leverage

process

improvement

and

systems

development/rollout

expertise in

identifying

opportunities

to

drive

efficiencies

and

operating

best

practices

on

a

global

scale.

Leads

multinational

team.

• Holds

accountability

for

designing/implementing

synthesized

operations- facing

policies

and

procedures

across

all

business

units.

• Determines

KPIs

and

analytics- driven

methods

to

measure

performance

and

determine

impact

across

the

company.

• Responsible

for

determining

vendor

priorities

as

relates

to

logistics/order

fulfillment

system

requirements. Director,

Global

Operating

Processes,

Americas,

2011

–

2015 Drawing

upon

prior

systems

requirements/development

work,

promoted

to

lead

deployment

of

OneView

operating

platform

(Oracle Financials, proprietary logistics/order fulfillment system, and master data system) across 15 North/South American countries. Managed

multinational

team.

Reported

directly

to

SVP/CIO. MICHAEL

HARTEL

414-***-**** M – acy53n@r.postjobfree.com – Milwaukee, WI https://www.linkedin.com/in/mike-hartel-1131112

2

UTi

WORLDWIDE

INC.,

cont.

• As

corporate

leadership

strategies

changed,

continued

as

key

member

of

global

team

responsible

for

writing

system

requirements for

freight

forwarding

business

and

project- managing

system

development/testing.

• Concurrently

managed

200+

systems- related

projects

in

partnership

with

Portland- based

development

team.

• Served

as

global

lead

on

all

system

change

orders.

Developed/implemented

ROI- based

model

for

change

approval/prioritization.

• Concurrently

authored,

communicated,

and

enforced

the

deployment

of

new

global

system- related

policies

and

procedures.

• Traveled

extensively

to

gain

buy- in

and

local

sense

of

ownership

for

system

migration

in

each

country.

• Worked

with

Amsterdam

team

in

company’s

first

branch

deployment.

Took

over

Indonesia

launch

amid

manager

transition. Manager,

Operations

Support,

2011

Promoted

into

short- term

position

that

extended

scope

of

performance/proficiency

responsibilities

across

North

America.

• Continued

to

manage

enterprise

data

quality

performance

for

branches

in

the

West

Region

while

designing

and

implementing operations- focused

IT

solutions

for

business

units

and

clients

in

U.S.,

Canada,

and

Mexico.

• Collaborated

across

teams

to

share

information

and

coordinate

on

new

ideas.

Contributed

to

development

and

distribution

of weekly

communications

that

included

success

stories,

operational

best

practices,

and

information

on

emerging

trends.

• Member

of

UTi

freight

forwarding

and

transportation

management

trucking

review

for

audit

department. Director,

Performance

&

Proficiency,

West

Region,

2007

–

2011 Promoted

to

leverage

top- ranking

operations

management

performance

in

driving

improvements

across

Western

Region.

• Identified

cost- saving

opportunity

to

transform

UTi’s

40

warehouse

locations

into

centralized

hub

model

with

locations

in

Chicago, Los

Angeles,

New

York,

Dallas,

Atlanta,

Toronto,

and

Miami.

Co- led

design

and

implementation.

• Worked

with

inland

providers

to

renegotiate

rates

based

on

new

model,

achieving

25%

reduction

in

trucking

costs.

• Selected as part of Singapore- based 4asOne team responsible for creating requirements document and design roadmap for development

of

new

global freight forwarding

operating

platform.

As

corporate leadership

and

strategy

changed, temporarily relocated

to

Long

Beach

headquarters

to

continue

process

under

OneWorld/OneView

system

vision.

• Conducted onsite reviews across 15 branches; restructured operations, recommended process improvements, and equipped region

to

consistently

exceed

all

net

revenue

and

cost

control

goals.

• Designed

and

implemented

IT

solutions

for

operations/clients.

Assisted

in

development

of

web- based

workflow/efficiency

tools. Branch

Manager,

2003

–

2007

Promoted

to

take

a

leadership

position

in

management

of

rapidly

growing

import/export

logistics

branch

within

the

West

Region.

• Held

P&L

accountability.

Oversaw

25

employees

supporting

operations,

sales/marketing,

finance,

and

HR/administration.

• Met

regularly

with

clients,

negotiated

favorable

lease

terms

to

reduce

costs,

and

created

leadership

succession

plan.

• Elevated

$36M

branch

from

#X

to

#1

among

40

nationwide

in

operating

profit

with

double- digit

increases.

Consistently

ranked in

the

top

5

nationally

in

net

revenue,

operating

ratio,

and

productivity. Operations

Manager,

Union

Transport,

1996

–

2003 Recruited

as

Air

Export

Manager.

Promoted

to

Operations

Manager

within

first

year

to

assist

in

restructuring

and

turnaround

of

this underperforming

branch

with

focus

on

air

export

which

represented

30- 40%

of

total

revenue.

• Quickly

assessed

operation,

wrote/rewrote

processes

to

streamline

and

release

value

in

all

business

lines,

reset

pricing/margins with

focus

on

the

bottom

line,

renegotiated

contracts

with

carriers,

and

effectively

managed

receivables.

• Led

implementation

of

new

Americas

operating

system

for

Milwaukee

branch. Additional

Experience:

BDP

International,

Air

Export

Operations;

Randy

International/Jacky

Maeder,

Air

Export

Operations. PROFESSIONAL

DEVELOPMENT

&

CERTIFICATIONS Graduate,

Leadership

Foundations

Program Graduate,

Professional

Selling

Skills

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