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Customer Service Real Estate

Location:
Lexington, KY
Posted:
March 05, 2017

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Resume:

ALLEN VAZIRI

**** ****** **** / *********, ** / *0509

(C)561-***-**** / acy4yi@r.postjobfree.com

EDUCATION Florida Atlantic University B.B.A Real Estate (08-2006 - 05/06/11)

Dean’s List & 7 National Academic Honor Societies

PROFESSIONAL LICENSES & CERTIFICATIONS

NMLS ID 182049

EMPLOYMENT EXPERIENCE

INCOME TAX CONSULTANT, LIBERTY TAX & JACKSON HEWITT (10/2014 – present)

Completed the training program and passed the mandatory examinations for both companies. Using LibTax and Profiler have e-filed and paper filed federal income tax and state income tax forms for hundreds of clients. Gained an in depth comprehension of underwriting different income types such as rental property Sch. E, self-employed Sch. C/1099, K-1 from 1120S/s-corp., K-1 from 1065/partnership, farm income Sch. F, investment income Sch. B, in addition to the W-2 income that is most common.

MORTGAGE LOAN PROCESSOR, DIGITAL RISK (Boca Raton, FL 06/14 – 09/14)

Worked on the Bank of America account tending to files on EDGE, and Statusmart.

MORTGAGE PROCESSOR, GUARDIAN SAVINGS BANK (Lexington, KY 11/12-12/12)

Using Calyx Point 7.5 organized file in stacking order assuring borrower disclosures are complete. Ordered 3rd party and borrower docs following up with analysis and inputting into Point. Cleared underwriting conditions and sent files to the closing department, working numerous overtime hours. Processed conventional, FHA, and VA files.

HSSII, BANK OF AMERICA (Tampa, FL 03/12-10/12)

Using EDGE and Statusmart ordered 3rd party and borrower docs following up with analysis and inputting into system. Received numerous customer service and compliance awards which are disseminated to recipients through acoustic emails. Cleared underwriting conditions and sent files to the closing department, working numerous overtime hours.

SENIOR MORTGAGE PROCESSOR, JP MORGAN CHASE (Columbus, OH 06/11-12/11)

Using CLOSR ordered 3rd party and borrower docs following up with analysis and inputting into system. Remained in constant communication with borrower providing thorough customer service in a timely manner. Cleared underwriting conditions and sent files to the closing department, working numerous overtime hours. Processed conventional, FHA, and VA files.

SENIOR MORTGAGE PROCESSOR, BANK OF AMERICA/AEROTEK (Ft. Lauderdale, FL 07/10-01/11)

Ordered 3rd party and borrower docs following up with analysis and inputting into system. Cleared underwriting conditions and sent files to the closing department. Consistently ranked in the top decile for productivity rankings & awarded top producer Certificate. Set building record for most files closed in one week. Managed a pipeline of fifty plus loans working numerous overtime hours and posting an exemplary attendance record. Processed conventional loans, FHA, and VA files.

MORTGAGE PROCESSOR ASSISTANT, FIFTH THIRD BANK/ADECCO (Cincinnati, OH 04/10-07/10)

Using UNIFI ordered 3rd party and borrower docs following up with analysis and inputting into system. Remained in constant communication with borrower providing thorough customer service in a timely manner. Cleared underwriting conditions and sent files to the closing department, working numerous overtime hours. Processed conventional, FHA, and VA files.

CREDIT CONSULTANT, AMERICAN CREDIT EXPERTS (Ft. Lauderdale, FL 2005-2006)

Reviewed consumer credit reports identifying erroneous derogatory information. Subsequently appealed to the three main credit bureaus pursuant to the FCRA in order to remove referenced information thereby improving the FICO score and enabling the consumer to obtain the primary or secondary mortgage loan they applied for elsewhere.

CONSUMER DEBT ANALYST, UNITED COLLECTION BUREAU (Ft. Lauderdale, FL 2004-2005)

Provided consumer credit services to customers who were trying to apply for mortgage loans.

MORTGAGE PROCESSOR, NEW EQUITY MORTGAGE (Louisville, KY 2002-2004)

Ordered 3rd party and borrower docs following up with analysis and inputting into system. Remained in constant communication with borrower providing thorough customer service in a timely manner. Cleared underwriting conditions and sent files to the closing department, working numerous overtime hours. Processed conventional, FHA, and VA files.



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