Quality Engineer

Thomas T. Burt

* ***** *****, **********, ** ****2

805-***-****, acy4xo@r.postjobfree.com

Professional Profile

Highly motivated, data-driven Quality Assurance Professional and Six Sigma/Continuous Improvement Practitioner with proven ability to develop and implement systems supporting business and financial objectives.

Accomplished change agent utilizing business metrics to analyze and develop lean strategies that address the voice of the customer.

Extensive experience working with world-class companies providing leadership, vision and direction in diverse cultural environments.

Qualifications Summary

Certified Six Sigma Green Belt and with extensive Black Belt and Lean Master training contributing to multiple award-winning Kaizen successes considering both Physical and Transactional Processes.

Managed Quality Assurance Engineering, QC Inspection, Calibration, MRB/Quality Clinic, Document and Data Control, Supplier Quality Engineering, H/W and S/W Configuration Management.

Collaborative leadership style with extensive utilization of Integrated Leadership Effectiveness (ILE) and Goal Deployment Process (GDP) management tools to optimize team leadership.

Managed quality projects using Earned Value Analysis (EVM), MPM project budget tracking, and labor cost tracking/department budgeting financials.

Audited to CMMI V1.2 Stage and Continuous Models

Advanced to Expert knowledge of MS Office products including: MS Word, Excel, Access, Project (MPM), PowerPoint and Outlook.

Working QMS experience developing, implementing and auditing: ISO13485, ISO9001:2008, AS9100C, TS16949, ISO14001.

Experienced management of FAA/EASA Certified Repair stations under FAR Parts 21, 145 as well as aviation CASE audits and requirements.

Broad experience in database analysis using Minitab, QI Macros, SAP Crystal Reports/Business Objects.

Administration of company policies and procedures, employee training, implementation of continuous improvement projects to enhance department operations and processes, establishment of departmental objectives (metrics) and plans to align with company and corporate goals.

Corrective and Preventive Action System/business analysis database utilizing Six Sigma voice of the customer (VOC), product performance analysis, business forecast modeling, and trend analysis tools. Developed problem solving techniques, Customer Complaint Analysis and centralized FRACAS system to report consolidated business KPI metrics.

Employment History:

2011 – Present Senior Customer Quality Engineer - Woodward HRT

25200 Rye Canyon Rd., Santa Clarita, CA 91355, http://woodwardhrt.woodward.com/

Perform contract reviews, active key customer liaison, design requirements reviews

Assess company policies and procedures to align with AS9100C Quality Management Systems requirements

Lead Quality Engineering team for Servo-valve Hydraulics - Center of Excellence (CoE)

Assess Engineering Design and Development processes/projects to comply with One Woodward Product Life Cycle (PLC) processes

Assess Engineering processes to CMMI Staged maturity model

Improve Quality projects through evaluation of current state processes, process walks, organization of process improvement teams (Lead two CI projects: Flow Grind Contamination and Autobrake Packaging Process)

Develop newly consolidated local processes to align with corporate Airframe divisional policies

Direct implementation and maintenance of program-specific inspection planning (contract flow-down), critical flight safety, frozen planning review board.

Implemented Quality Clinics with daily cadence for managing non-conforming material for both production and customer service repair stations.

Participated on NPI project to develop High Volume Servo-valve (HVSV) designs while employing Lessons Learned from prior designs.

2010 – 2011 Quality Assurance/Continuous Improvement Manager - CTS Electronic Manufacturing Solutions,

200 Science Dr., Moorpark, CA 91021, http://www.ctscorp.com/

Devised In-process Defect Record (IDR) database in MS Access to capture rework costs (time and materials) with automated notification/signoff communicating through MS Exchange server for Engineer disposition/approval.

Implemented network-based electronic QC Inspection Record for inspection planning and attribute controls.

Improved multiple SMT line quality for key customers resulting in reduced rework/scrap to less than 1% of Sales.

Developed NPI programs for new customers, DFMEAs, PFMEAs and First Piece FAIRs (PPAP).

2009 – 2010 Quality Manager - Hydra-Electric Corporation,

3151 Kenwood St., Burbank, CA 91505, http://www.hydraelectric.com/

Revamped Internal Audit program and QMS to comply with new AS9100C/ISO9001:2008 standard.

Devised 1-hour weekly standup meetings (Kaizen Blitz) with QAE and Manufacturing Engineering to resolve assembly and machine shop process issues.

Maintained flow down of Rolls Royce SABRe requirements bridging multiple RR programs in the customer base.

Interfaced and coordinated company compliance to key international customer requirements.

Set up and revised Failure Analysis format echoing Six Sigma DMAIC methodologies.

2007 – 2009 Manager Quality Assurance/Continuous Improvement - Kavlico Aerospace (CST),

14501 Princeton Ave., Moorpark, CA 93021, http://www.kavlico.com/

Brought back into compliance QMS to full certification to AS9100B standard requirements within 90-days.

Maintained certified FAA Repair Station while revamping RSM and Operations Specification and Components Maintenance Manual (CMM).

Setup FRACAS cross-functional team utilizing multiple database information to implement internal process improvement teams to reduce factory escapes by 32%.

Implemented New Product Introduction (NPI) process to support Engineering Design and development validation and compliance to AS9102 First Article Inspection.

Reduced RI process cycle time from a documented 22-day to 2-day average PCT by utilizing standard metrics.

Implemented CoPQ metrics to track and reduce rework and scrap costs by 20%.

2006 – 2007 Senior Product Line Engineer - Alcatel-Lucent,

26801 West Agoura Rd., Calabasas, CA 91301, http://www.alcatel-lucent.com

Updated and revised the company’s Quality Management System and Quality Manual.

Improved several internal processes streamlining execution and reducing cost in labor.

Organized Quarterly Business Reviews with contract manufacturers, OEMs and ODMs.

Directed DOA action team with Customer Service/ Support, NPI and RMA to resolve customer complaints.

Chaired weekly quality performance meetings with offshore manufacturers and product resellers in Asia-Pacific resulting in a documented increase in OEM FPY from 84% to a sustained minimum of 96%.

Traveled to China to survey potential suppliers for NPI program on Network Security Systems.

2001 - 2006 Quality Control Manager – Exelis (formerly ITT Radar Systems),

7821 Orion Ave, Van Nuys, CA 91406, https://www.harris.com/

Developed lean receiving and inventory practices through measurement of RI and MRB process cycle time (PCT) with sustained average PCT at 2-days.

Coordinated Supplier Integrated Product Development (SIPD) using Best Value Analysis (BVA) techniques.

Completed transition project from ISO9001:1994 to ISO9001:2000 QMS’ 10-months ahead of schedule.

Implemented 8-Discipline supplier root cause and corrective action system that reduced CoPQ (Cost of Poor Quality) on a number of key suppliers for $ 270K during 2003.

Three-time recipient of ITTG Silver Ring of Quality Award as Project Team leader by implementing process improvements with one project contributing to a projected $8.2 million cost savings over seven years.

1997 – 2001 Product Life Cycle Quality Project Engineer - Alcatel Internetworking Division,

26801 West Agoura Rd., Calabasas, CA 91301, http://www.alcatel-lucent.com

Managed, developed and implemented Product Life-cycle Management (PLM) Quality Programs on leading-edge network switch/core switch product lines from business development phase (inception) to EOL.

Represent Quality Assurance as Project Core Team member for product hardware and software development while providing program status/ metrics for monthly Executive Program Reviews.

Audited, validated and participated in code peer reviews for development and integration.

Analyze Pareto/SPC charts on supplier inspection/test data downloaded Oracle data.

Developed new product (NPI) designs and production validation with several new suppliers in Mexico. Nominated Team and Received Alcatel Team of the Year award for Power Supply Development Team.

1995 – 1997 Quality Control Manager – Hirose Electric Company, Ltd.

2688 West Hills Court, Simi Valley, CA 93065 http://www.hirose.com/us

Managed Quality Control and Quality Engineering.

Corporate liaison between US and Japanese sites.

Coordinated Quality surveillance visits between Japan-based corporate Quality and US-based customers.

Participated in New Product Introduction (NPI) of Japanese high-volume production line to the US.

Developed AOI programs for new connector products and developed SPC for both in-process production lines and final inspection.

Initiated QS9000 Quality Management System for US-based facility.

Created Quality Planning for New Product (NPI) transitions.

Developed improved quality with US-based plastic molding manufacturers for major connector manufacturers (developed Quality Plans and product acceptance criteria for molded plastic products)

1982 – 1995 Components Engineer/Environmental Test Engineer - Northrop Grumman (formerly Litton Data Systems),

6101 Condor Dr., Moorpark, CA 93021, http://northropgrumman.com/

Performed electro-mechanical design engineering in selection/qualification of components.

Conducted market research analysis for availability of components/systems for long-term applications while conducting feasibility studies on new products, design analysis, and optimum application.

Directed/conducted qualification and screening for non-standard components while supporting for second-source.

Utilized various disciplines of engineering design, testing, and dynamic/stress analysis of vibration fixtures/products/materials while performing ESS, HALT, HASS for Reliability Engineering.

Developed, qualified and optimized ultrasonic insertion process for fastener installation into high-strength Lexan materials.

Educational Background:

Associates in Science – Mathematics; Los Angeles Valley College

Bachelors in Science - Business Management; California Lutheran University

Certified Lean Master (Lean Manufacturing); George Group

Certified Green Belt – Lean Six Sigma; University of Michigan School of Engineering

Black Belt– Lean Six Sigma; George Group & ITT Radar Systems

Certified CMMI v1.1 and v1.2 Staged and Continuous SCAMPI A Assessor; Carnegie Mellon University

ASQ/CQE - Certified Quality Engineer (in-process for April 2017); American Society for Quality

Contact this candidate