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Sales Customer Service

Location:
Winnipeg, MB, Canada
Posted:
March 05, 2017

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Resume:

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TAMARI ALLEN

Summary

To use my accumulative years of experience, achievements and success as a dynamic, effective and efficient sales representative to enhance and improve the delivery of quality service with strong ethical values and sound leadership.

Highlights

Strong organizational skills

Excellent time management

Dedicated team player

Energetic work attitude

Sharp problem solver

Large cash/check deposits expert

Accomplishments

Acquired over 5 new major customers in one year.

Successfully market new products.

Awarded most Supportive team member.

Experience

Retail/Customer Service Representative

MMG Events

Regularly sought opportunities to up sell and add on additional merchandise. Identified prospective customers using lead generating methods. Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the store. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Communicated information to customers about product quality, value and style. Built and maintained effective relationships with peers and upper management. Sales and marking of new products.

Sales Representative

Quality Incorporation VII Ltd

Identified prospective customers using lead generating methods and performing an average of 20 cold calls per day.

400 Bannatyne Avenue, Winnipeg, MB R3A0E6 H: 204-***-**** acy4xf@r.postjobfree.com 03/2010 to 08/2010

02/2008 to 11/2009

09/2004 to 09/2008

Established more than 15 new accounts.

Recognized as top sales generator, increasing sales level by 62% in 2012 alone. Retained and ensured proper handling and care of 110 existing client accounts. Developed promotional programs to optimize revenue levels. Described merchandise and explain operation of merchandise to customers. Recommended merchandise based on customer needs.

Explained information about the quality, value and style of products to Influence customer buying decisions.

Replenished floor stock and processed shipments to ensure product availability for customers. Identified opportunities for new product and features, while supporting the business case to secure resources for opportunities.

Identified opportunities for new product and features, while supporting the business case to secure resources for opportunities.

Periodic merchandising.

Manage monthly inventory in order to ensure customer stock is maintain. Sales Representative

Grace Kennedy Foods & Services Ltd

Cold-called prospective customers to build relationship. Greeted store customers promptly and responded to questions with knowledgeable service. Completed documentation for product and service sales. Maintained productive relationships with existing customers through exceptional follow-up after sales. Generated high volume of referrals.

Delivered products to customers in timely manner.

Established new customer accounts.

Informed management of special sales and service issues. Achieved $10k monthly sales goals.

Manage Customer Account.

Inventory/Storeroom Supervisor

Sweet Craft Ltd

Maintained accurate stock records and schedules.

Conducted monthly inventories of warehouse stock.

Oversaw warehousing and storage practices and housekeeping. Received incoming shipments and reviewed contents against purchase order for accuracy. Verified and recorded the count and condition of parts. Sales Representative *Sales Promotion Coordinator

Caribbean Producers Jamaica Ltd CPJ

Cold-called prospective customers to build relationship. Greeted store customers promptly and responded to questions with knowledgeable service. Maintained productive relationships with existing customers through exceptional follow-up after sales. Delivered products to customers in timely manner.

Established new customer accounts.

Informed management of special sales and service issues. 03/2002 to 09/2004

02/2000 to 02/2002

03/1999 to 12/1999

2003

1997

1995

Evaluated competitors and performed market research. Achieved $30k monthly sales goals.

Sales Promotion Representative

Merchandiser

Designed displays to make the store experience interactive and engaging. Arranged items in favorable positions and areas of the store for optimal sales. Upheld stock levels and proper pricing for multiple product lines. Established and maintained proper high traffic displays, resulting in increased sales. Described use and operation of merchandise to customers. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis. Receptionist

Scorpion Motors Ltd

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Managed quality communication, customer support and product representation for each client. Worked under strict deadlines and responded to service requests and emergency call-outs. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Filing Clerk

Ministry of Health

Retrieved requested files and delivered to appropriate personnel. Operated office equipment such as copiers and fax machines. Reviewed files to check for complete and accurate information. Destroyed files and materials upon request.

Education

University of the West Indies School of Continuing Studies English Language, Principle of Business and Principles of Accounts Vauxhall High School

English Language, Priciple of Business, Typing, Office Procedure, Principles of Accounts Gaynstead High School

Additional Information

Awards Certificate having served as president for Vauxhall High School Junior Achievement Club. Volunteer at the Children's Hospital.

Volunteer in community projects.

Skills

Sales, marketing, enthusiastic people person, great organizaional, creative problem solving. References

References Upon request



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