Technical Support Customer Service

ABDULKABIR SOJI ADEJUMO

**** ******** ****, ******, ** 75252 H: 214-***-**** C: 214-***-**** acy4vm@r.postjobfree.com

Network Administrator

• Strong hands on experience in installing, configuring, and troubleshooting of Cisco 7600, 7200, 3800, 3600, 2800, 2600, 2500 and 1800 series Routers, Cisco Catalyst 6500, 4500, 3750, 2950 and

• Experience in configuring Site-to-site and remote access VPN solutions.

• Interfacing with Operations, Maintenance and Vendors to address specific criteria to improve company's customer service.

• Provided technical leadership for problem escalation and resolution.

• Highly motivated with the ability to work independently or as an integral part of a team and committed to highest levels of professionalism.

• Experienced in configuring various routing protocols like RIP, EIGRP, OSPF,

• Configured Security policies including NAT, PAT, VPN, Route-maps and Access Control Lists.

• Implemented traffic filters using Standard and Extended access-lists, Distribute-Lists, and Route Maps.

• Enterprise Switching with VLANs, Trunks, Spanning Tree, Port Spanning etc.

WORK EXPERIENCE

Network Administrator

Gardner Denver- Odessa, TX - December 2014 to January 2017

Responsibilities:

• Installation, Configuring, and Troubleshooting of Cisco routers (800, 1800, 1900, and 2900 Series) & switches (2960, 3560 and 3750 Series)

• Configured OSPF, EIGRP, RIP, VLANs, STP, DNS, DHCP, TCP/IP, IPv4

• Network migration from RIPv2 to OSPF and EIGRP

• Configured and setup 2950/2960 user layer switches 24 or 48 port from the core distribution fiber switches with 802.1x port configuration.

• Maintaining Data center activities

• Implemented SNMP on Cisco routes to allow for network management.

• Monitored network traffic Solar winds and developed capacity planning initiatives, making necessary

recommendations for additional resources or hardware.

• Configured and setup the Cisco Catalyst 2800 and 3800 (3845) and 6500 (6509)

• Installed different Network Architecture: VLAN, Designed and Configured LAN and WAN using RIP, IGRP, EIGRP, and BGP

• Provided Network VLAN support for operations on setting up PCs, Printers, and user devices

• Provided, supported, maintained and made sure every project made their deadline.

• Upgrading of Cisco IOS using TFTP & FTP.

• Implementing traffic filters such as access-lists, distribute-lists, and route maps

ENVIRONMENT: Cisco 6500/4500/3560/2950/2924 switches, Cisco 7200/3945/3640/2960/2600/2500/890 routers,EIGRP, RIP, VTP, RSTP, OSPF, TFTP.

Network Administrator.

Glazers Distributor, Dallas, TX – November, 2013 to December 2014.

Responsibilities:

• Worked on 4500 Catalyst switches for the purpose of LAN requirement and for troubleshooting LAN issues.

• Involved in Troubleshooting of DHCP and other IP conflict problems.

• Performed Switching Technology Administration including VLANs, inter-VLAN Routing, Trunking, STP, RSTP and Port Aggregation.

• Maintaining and taking regular backup of several servers.

• Configured RSTP, LACP and VTP on cisco routers and switches.

• Network consists of Heavy Cisco equipment such as Cisco 2500, 2600, 3640, 3945, 7200 series Routers.

• Performed RIP & OSPF Routing Protocol Administration.

• Experience in deploying EIGRP/BGP redistribution and the changing the metrics for the primary and backup paths for the packet prioritization and EIGRP tuning.

• Involved in Troubleshooting IP Addressing Issues and Updating IOS Images using TFTP.

• Handling network devices such as Switches (Cisco Catalyst 2900 and 3500 series), Routers (Cisco 2600,

2800 and 7200 series).

• Involved in New Branch Network Systems. Resolved Network Issues and Prepared Network Documentation.

• Monitored performance of Network and Servers to identify potential problems and bottleneck.

ENVIRONMENT: Cisco 6500/4500/3560/2950/2924 switches, Cisco 7200/3945/3640/2600/2500 routers,

EIGRP, RIP, VTP, RSTP, OSPF, TFTP.

Network Administrator

Slot System - Nigeria - March 2011 to October 2012

Responsibilities:

• Configured EIGRP, BGP, and MPLS.

• Implemented Load Balancing between Cisco L3 Switch by HSRP and GLBP.

• Provided support regarding call routing, translation patterns, media resources etc.

• Moved Core switches and several non-Cisco devices under strict deadlines to maintain network functionality

• Satisfactorily Resolved Problems in timely manner with focus on providing a high level of support for all customers.

• Implemented new ultra-secure networks in multiple data centers that included Cisco 6500s.

• Designed VLAN's and set up both L2 and L3 logical to have it communicate to the Enterprise network.

• Scheduled preventive maintenance for fire-protection systems, including new protocols. Utilize Word and Excel for reporting/documenting process.

• Provide high level technical support, including identifying and resolving problems on Cisco supported products for e-Commerce infrastructure. This included external routing and internal/intranet routing for servers.

• Prepared Engineering documents and Network diagrams in Microsoft Visio.

• Delivered Departmental Efficiency through advanced engineering, technical support, and documentation procedures.

ENVIRONMENT: 3400 module, Cisco 6500/3800/3600 routers, DMZ servers, BGP, MPLS,

EIGRP.

EDUCATION

Associate Degree in actuarial science

Lagos State Polytechnic, Lagos, Nigeria

ADDITIONAL INFORMATION

TECHNICAL SKILLS

Routing: OSPF, EIGRP, BGP, RIP-2, Route Filtering, Redistribution, Summarization, Static Routing.

Switching: VLAN, VTP, STP, PVST+, RPVST+, Inter VLAN routing & Multi-Layer Switching, Multicast

operations, Layer 3 Switches, Ether channels,

LAN: Ethernet, Fast Ethernet, Gigabit Ethernet,

WAN: Leased lines 64k - 155Mb (PPP / HDLC), Channelized links (E1/T1/E3/T3), Fiber Optic Circuits, Frame Relay.

Various Features & Services: IOS and Features, HSRP, GLBP, NAT, SNMP, SYSLOG, NTP, DHCP, CDP,

DNS, TFTP and FTP Management.

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