Ms. Ronna J. Marcus
Atlanta, GA www.linkedin.com/in/ronnamarcus
Phone: 678-***-**** E-mail: ******@***.***
PROFILE: A highly-organized, creative Administrative Professional with over 16 years’ experience in teaching, training, and administrative support. Proven success in collaborating with stakeholders, drawing upon team members’ talents and strengths to ensure achievement. Takes initiative to create and share materials to support the work environment. Holds a Master’s Degree in Education.
HIGHLIGHTS OF QUALIFICATIONS
Detail Oriented
Collaboration
Training / Mentoring
Word, Excel, and
Outlook proficiency
Initiative
Flexibility
Creativity
Organizational Skills
Writing Skills
Problem Solver
Familiar with Spanish
Strong Communicator
PROVEN ACCOMPLISHMENTS
Data Organization. Responsible for managing multiple client assignments. RESULT: Organized the outlines of client assignments by day of the week, making it easier and faster to send out assignments in a timely manner.
Client Service. Interacts with several clients throughout the day. RESULT: Able to professionally communicate with clients, both verbally and in writing, to clearly answer their questions.
Microsoft Office Skills. Proficient with Microsoft Word, Excel and Outlook. RESULT: Able to help clients create invitations, develop meeting agendas and compose follow-up emails.
Calendar Management: Maintains the CEO’s calendar. RESULT: Accurately schedules clients or reschedules clients’ appointments as necessary.
Policy Creation. Recognized the need for a Front Desk Policy. Worked with managers and supervisors to compose a thorough policy to assist in the event of the receptionist’s absence. RESULT: Explicit procedures are written for anyone to cover at the Front Desk.
EDUCATION
Master’s Degree / Early Childhood Education - Webster University
Bachelor’s Degree / Early Childhood Education/English - Bradley University
Ms. Ronna J. Marcus
Atlanta, GA www.linkedin.com/in/ronnamarcus
Phone: 678-***-**** E-mail: ******@***.***
PROFESSIONAL HISTORY
Creative Management Group, Inc., Dunwoody, GA 02/16 to present
Client Service Assistant
Prepare management reports for clients
Manage client correspondence, both via email and over the phone
Responsible for CEO’s calendar and travel schedule
Breckenridge Insurance Group – Breckenridge Insurance Services, Kennesaw, GA 7/15 – 11/15
Brokerage Assistant
Entered account information into system database
Supported brokers with the preparation of quote, binders and endorsements
Reviewed policies, endorsements and other account activity for accuracy
Assisted Brokers with other duties and projects as assigned
Overby Seawell Company, Kennesaw, GA 10/13 – 7/15
Data Entry Specialist / Receptionist
Entered data into system database with minimal errors
Directed callers to the appropriate person / department
Signed for packages and monitored log-in sheet
Greeted guests and monitor visitor badges and visitor sign in/out book
Assisted the Operations Supervisors and Managers as needed
Midtown Athletic Club at Windy Hill, Marietta, GA 6/13 – 10/13
Child Care Worker at Kidtown at Midtown Athletic Club
Supervised and interact with club members' children
Recorded children's hours into weekly Excel database
Performed other duties as needed by Kidtown Director
The Epstein School of Atlanta, Sandy Springs, GA 8/12 – 5/13
Assistant Kindergarten Teacher
Assisted the lead teacher in a 17:2 classroom setting
Worked with small groups of students for remediation or at centers
Created hands-on math materials and games for student use
Created curriculum-related ActivInspire flipcharts on the Promethean board
Cobb County School District, Compton Elementary, Powder Springs, GA 8/08 – 5/11
First Grade Teacher
Taught first grade students in a 17:1 classroom setting
Helped create quarterly curriculum maps for consistent delivery of lesson and unit plans
Communicated with parents via in-person and phone conferences and newsletters.
Created assessments to identify students’ mastery of curriculum standards
Utilized small-group instruction to effectively deliver lessons to model questioning, clarification, and problem solving techniques