Avetik Babayan

CONTACT DETAILS:

Address: Ekhbairutyan Street, 14 Building, Apartment 70

Yerevan, Republic of Armenia 0039

(37495) 42-56-72, (37410) 42-56-72

Date of birth: September 4, 1980

Marital Status: Married, 2 children

QUALIFICATIONS

Huge background in Telecommunication (end-to-end).

Ability to solve hard problems using analytical troubleshooting, fast learning and catching of new products and/or technologies; being part of the team and also manage team with responsibility sharing and inspiration for reaching targets

Organizational skills for planning, presentation, team management etc.

Understanding of software testing methodologies, testing metrics

Detail oriented and end-to-end problem resolving follow-up procedures

ISTQB Foundation Level certification

Ability to work with cross-country projects and cross-cultural customers, coaching and leadership skills for projects with multi-country teams, to work under pressure

Willingness and ability to travel within or outside of the country

High ethical standards.

Skills:

OS (Windows, Linux, MacOS)

Mobile technologies: 2G, 3G

VoIP Technologies: IP, SIP, H323, MGCP etc

Equipment and Operation system for Mobile Networks (OSS) NSN NetAct, Ericcson OSS: VoIP Related: IP PBX, Softswitch, Billing and Gateway/Gatekeeper Administration, maintenance, monitoring, network dimensioning, planning; usage of Analysis Programm tools (Wireshark etc) QA Related: Agile, Scrum environment, Bug Tracking systems, small scripts, test scenario development, SDLC; Moble and Web Testing

Trainings:

- Linux Advanced System Administration, Graduate school of corporate management Sept-Oct 2013

- Cigale Iu interface by Astellia, April 2012

- IP v4 Basics, by Unicomp, January 2012

- Cigale IuB interface by Astellia, January 2012

- Core network, UMTS and eHSPA signaling, by Apis, December 2011

- Cigale UMTS by Astellia, January 2011

- Cigale for Core interface and Ocean, by Astellia, December 2010 Languages

Armenian, Russian – native

English – fluent

Spanish, French – fair.

Work experience

Sept 2016 – Current – Workfront Armenia CJSC, Manual QA Engineer

- Daily activities related to testing of mobile applications for iOS/Android Applications Sept 2012 – Sept 2016– Orange Armenia CJSC, Analysis of Quality & Performance team coordinator

- Coordinate team activities, organize backups of all activities & assure proper knowledge, targets keeping

- Daily follow up of network performance according to end user experience simulation and KPI (for 2G and 3G technologies of Radio Part, also Core Network Part)

- Capacity planning and follow-up, end-user perception planning, simulation of functionality on robots

- First level actions and analysis for observed degradations and malfunctioning of system elements and/or tools

- Customer complaints investigation, orientation and analysis, end-to-end follow-up with problem solving

- Communication with other teams/departments, reporting to management, co-operation organization between team and different departments/teams

22 Sept 2009-31 August 2012 – Orange Armenia CJSC, Analysis of Quality & Performance team engineer

- Daily follow up of network performance according to end user experience simulation and KPI (for 2G and 3G technologies of Radio Part, also Core Network Part)

- Capacity planning and follow-up, end-user perception planning, simulation of functionality on robots

- First level actions and analysis for observed degradations and malfunctioning of system elements and/or tools

- Customer complaints investigation, orientation and analysis 13 January – 21 September 2009 – Huawei Subsidiary in Armenia – Support Engineer

- Daily follow-up of integrated sites in OSS tool for 3G project

- Statistics analyze, alarm monitoring and troubleshooting, routine maintenance testing, reporting.

- Network optimization statistics analyze

- Hardware installation, configuration

11 June 2007-28 December 2008 – Subsidiary GT Energy Middle Asia – IT Manager

- Coordination and planning of all activities related to IT field, procedure planning

- Planning, dimensioning and installation follow-up of Telephony related network

- Communication with management for daily activities on IT domain 11 June 2005-10 June 2007 - “Epygilabs” Armenian Limited Liability Company – Software Tester

- Troubleshooting, bugs tracking and bugs status follow-up for the equipment produced by “Epygilabs” as follows:

- Software testing in field of VPN (PPTP, L2TP, IPSec), Firewall, IP Routing, Voice quality checking, Stress testing, DHCP, DNS etc

- New test scenarios implementation for SIP functionality testing and feature testing 11 December 2003-10 June 2005 – “Int@rnet” LTD, Netwrok Engineer, Interexchange team coordination

- Network monitoring (troubleshooting report, problems solving, reporting, making decisions for quick response if possible, mainly related to TCP/IP network domain)

- Inter-exchange team-leading (i.e. team leader for organizing voice traffic exchange between different partner companies, billing provision to the customers, control of invoices and operations for the monthly voice traffic usage with major SIP/H323 Markets like www.arbinet.com, www.voipexchange.ru and coordination of all activities with them)

- Customer support for prepaid cards (problem solving, billing monitoring, call quality monitoring (via testing routes for different countries, disconnect codes analyzing, billing balance monitoring). Freelance projects (done at 2014-2015)

- Installation of SIP based IP PBX Quadro (3 locations in Australia, remotely);

- NOC - VoIP Termination company (Softswitch, Billing, monitoring) (3 month project, LatAm, remotely);

- QA for SW development company, short term project (3 months, 2 CIS countries, remotely);

- Tech Support for SW development company – (US based companies, 3 months project, remotely);

- Other small QA tasks done remotely (test of SW, problem follow-up) EDUCATION

State Engineering University of Armenia (SEUA) Master Degree Faculty of Computers and Informatics

- Provide Computer networks and protocols lectures for students

- Diploma: “Master of engineering in Hardware Support, Department of Computer Systems and Informatics.” 2003 – 2005 Yerevan, RoA

State Engineering University of Armenia (SEUA) Bachelor Degree Faculty of Computers and Informatics

- Provide Computer networks and protocols lectures for students

- Diploma: “Bachelor of engineering in Computer systems and networks, Department of Computer Systems and Informatics.” 1997 – 2001 Yerevan, RoA Military Service

- cadet, private, sergeant, lieutenant - sapper (June 2001-June 2003) References

Mr. Karen Petrosyan

Company: Beeline Armenia, Position: Network/System Administrator at Armentel JSCo., Vimpelcom Company, Tel: +374********

Relation: Int@rnet LTD CEO

E-mail: acy4pb@r.postjobfree.com

Mr. Aram Kalantaryan

Company: VMWare, Position: Product Owner at VMware, Log Insight Tel: +374********

Relation: Epygi Labs Armenia Team Leader

E-mail: acy4pb@r.postjobfree.com

Mr. Aram Sargsyan

Company: 3CX Ltd. Position: QA/SW Testing and support engineer at 3CX Ltd Tel: +357********

Relation: Epygi Labs Armenia Team Colleague

E-mail: acy4pb@r.postjobfree.com

Mr. Gary Matosov

Company: Korektel: Position: Front Office Manager

Tel: +964**********

Relation: Orange Armenia Team Leader

E-mail: acy4pb@r.postjobfree.com

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