Ruby Ann Adelan Gonzales

BANYAN TREE AL JAZEERA, RAS AL KHAIMA UAE

PHONE 056*******/ E-MAIL

acy4ls@r.postjobfree.com

OBJECTIVE

I will serve with loyalty and determination in order to be effective in the field I will be assigned of and appointed to. I am confident to offer the best of my abilities, talents and knowledge in doing my task efficiently to reach the company’s target and goals.

WORK EXPERIENCE

MLS (Mobile Land Systems) FZ LLC formerly SAFECAGE AMOUR WORKS Rakia Al Hamra Industrial Free Zone, Ras Al Khaimah, U.A.E Jan. 17, 2015 – Jan. 21, 2016

RECEPTIONIST

Ras Al Khaimah, U.A.E.

• Directs phone calls with etiquette and other means of communications to the appropriate personnel and departments.

• Assisting and directs guest.

• Manages recycling functions for the office.

• Ensure knowledge of staff movements in and out of organization.

• Communicate verbally and writing to answer inquiries and provide information.

• Assisting Office manager and provide general administrative and clerical support.

• Manages office supplies.

• Organize and coordinate meetings, conferences for the staffs and clients.

• Documenting and updating admin files & records.

• Responsible for helping in the implementation and purchase card for new electronic time keeping system.

• Organizing HR records, Entering names and capturing of fingerprints for biometric recording of each employees from the system, Issuing access card (RFID Card), preparing report for the daily time records, Weekly attendance report and updating contact details of each –employees.

• Be able to operate office equipment such as keyboard, fax, and copier/scan. MAKE- UP STATION CO. Branch Name AL HAMRA MALL

Ras Al Khaimah, U.A.E.

May 08, 2011 – July 10, 2013

ASST. STORE MANAGER (OIC)

Ras Al Khaimah, U.A.E.

• Provides courteous and efficient services for the customer and ensure that the standards are met.

• Answer telephone for inquiries.

• Assists in stock preparations and participates in monthly inventories.

• Maintains merchandise properly and arrange array of stocks.

• Monitor the products for possible expiration or damage loss.

• Knowledge of product selling and information.

• Remitting and computing our daily cash sales.

• Resolves customer complaints regarding sales and services.

• Receiving and checking new delivery items from the distributors.

• Controls merchandise, cash shortages and other selling expenses. AL NISR CINEMA FILM CO. (L.L.C.). Branch Name GRAND SAFEER Abu Dhabi, U.A.E.

October 18 2006 – October 31 2009

TICKETING CLERK/AGENT

Grand Safeer Cinema

Abu Dhabi, U.A.E.

• Excellent customer service.

• Received telephone calls, issued movie gate passes.

• Review daily transaction history, cash handling and bookkeeping.

• Prepared and presented schedules using MS Power Point.

• Maintained supplies and records inventories.

April 07, 2007 – May 02, 2007

SECRETARY Cum RECEPTIONIST

Dubai, U.A.E.

• Performed the tasks of Office Assistant, received telephone calls/take messages.

• Maintained records keeping.

• Prepared minutes of the meeting.

• File and sorted data.

• Developed information system (Access).

• Prepared client’s data base.

• Performed other clerical duties as needed

• Prepare and encode correspondences.

EAST MOON TRADING CO. Branch Name MOSCOW HOTEL Deira Dubai, U.A.E. March 02, 2006 – October 02, 2006

SALES CLERK

• Promoting the products available, e.g., fashion jewelry etc.

• Monitoring and making report sales on a daily basis.

• Prepares retail inventory reports.

LBC (SHIPPING COMPANY) Branches Name FESTIVAL MALL, ALABANG TOWN CETER SM MALL LAS PINAS, Philippines

January 01, 2004 – October 19, 2005

CUSTOMER ASSOCIATES/ENCODER

• Provides outstanding customer service.

• Encodes daily transaction of the company and maintain records.

• Assist customers; processed invoices; recorded all accounts receivables; filling, and other clerical duties.

• Processed money remittances and Bills payment.

SKILLS

• Proficient with Microsoft Programs/ Internet / e-mail.

• Quick to grasp ideas and is easy to learn any customized software/ system.

• Can easily deal with different kinds of people from all walks of life.

• Exceptional listener and has excellent communication skills who can effectively conveys information verbally and in writing.

• Flexible and a team player.

• Resourceful

• Customer Service Oriented.

TRAINING/SEMINARS

• Aremissoft Hospitality System Conducted by The School of Foreign Service The University of Manila(2001)

• Document Imaging System Conducted by The College of Computer Science The University of Manila (2002)

• Fujitsu Information Communication Technology Conducted by The College of Engineering The University of Manila (2002)

FORMAL EDUCATION

1999 – 2003 UNIVERSITY OF MANILA Manila City, Philippines

(Bachelor of Science in Business Administration /Banking and Finance ) 1995 – 1999 SAINT PETERS ACADEMY Burgos, Isabela Philippines

(Secondary Level)

1989 – 1995 CULLALABO ELEM. SCHOOL Burgos, Isabela Philippines

(Primary Level)

PERSONAL DATA

• Date of Birth: August 02, 1982

• Civil Status: Married

• Nationality: Filipino

• Gender: Female

• Visa Status: Husband Visa

(WITH AUTHENTICATED CERTIFICATES)

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