Bonnie Alston
Halls, TN *****, Lauderdale
Home Phone: 731-***-****
Cell Phone: 901-***-****
***************@*****.***
Objective
Results-oriented Professional, specializing in mid level and executive professional placement. Areas of expertise are included, but not limited to Human Resources, Onsite Management in a Manufacturing environment, Recruiting, and New Hire Orientation and Benefit Guideline Facilitator.
Accomplishments
Manage administrative functions within department to include assisting HR Manager with recruitment, hiring, and completion of new-hire administration processes.
Reduced turnover rate by 25%.
Managed all aspects of customer relationship management on a daily basis, which resulted in increased customer retention levels.
Organized computer data and reports to enable easy access to information.
Maintained hands-on responsibility for cold calling to initiate and develop new business and grow accounts. Regularly made sales quotas.
Reduced overtime expenses in a manufacturing facility by implementing a weekend schedule that would eliminate 8 hour employees working 6 days a week.
Successfully retained irate client, turning lost sale into $1.4 million in incremental revenue.
Named Passionate Performer in the Midsouth Business unit twice.
Worked closely with plant manager to determine best strategy and departmental needs.
Implemented a new strategy for obtaining hard to fill position, resulting in lower turnover details and offering employee incentives.
Played an integral role in increasing sales levels and improving customer satisfaction Ranked 7th nationwide for Branch of the year in 2016.
Won company's Winner's circle trip to Florida, recognizing achievement of highes GPR% to budget.
Awarded increases in salary twice in one year.
Was able to retain lost client by providing excellent customer service and providng exceptional talent.
Employment History
Onsite Coordinator/Staffing Manager, Staffmark . Covington, TN
4/15 - 2/17
Developed staffing plans, working schedules, budgets, and time lines.
Directed and implemented human resource policies and procedures and provided leadership to fellow staffing managers
Directed benefits, recruiting, compensation, and relocation services.Facilitated all training programs and department meetings.
Extensive experience with recruiting personnel for highly qualified positions.
Handled unemployment and workers' compensation claims, maintained personnel files, and updated the company's affirmative action plan.
Supervised employee training onsite.
Facilitated safety inspections, investigated accidents, managed injury cases, and expedited employees' return to work.
Developed job analysis reviews with clients in accordance with ADA standards.Attracted highly qualified candidates for placement opportunities via corporate searches, Internet, lead groups, telemarketing, and referrals.
Experienced in employee relations, training, recruiting, and policy development and implementation
.Experienced in coordinating and facilitating sexual harassment, discrimination, and diversity training.
Performed exit interviews
Instituted drug screening procedures and physicals for all employees.
Compiled and completed all unemployment paperwork.
Organized and performed weekly new hire orientation.
Managed workers' compensation and OSHA compliance.
Facilitator/Intake Coordinator, Dept of Corrections-Tennessee. Henning, TN
12/07 - 3/15
Compiled data and completed monthly statistical reports.
Experienced in safety planning, security management, investigative techniques, case preparation, and public relations.
Developed sharp observation skills for noticing people, details, and effects.
Trained in self-defense and disarming tactics.
Excelled in internal investigations and employee interviews.
Hired, trained, and supervised security personnel.Responded immediately to emergency incidents and security requests.
Maintained on-call status, remaining available for emergency situations 24 hours a day, 7 days a week.
Scheduled and maintained case files and trained security personnel.Demonstrated ability to assess risk and respond appropriately.
Established and maintained daily logs of activities
.Served as base accident investigator and classified documents courier.O
Developed and maintained current job assignments and rotation calendar
Operated federal computerized information-gathering systems, compiling and completing forms to detain offenders.
Photographed fingerprinted subjects.
Ensured evidence was properly collected, documented and handled
Worked in conjunction with their families, school faculty, and social services to get students back on the right track
Worked in conjunction with their families, school faculty, and social services to get offenders back on the right track
Education
Jan 2005 University of Memphis - Memphis, TN GPA 3.0
Awarded full paid singing scholarship.
Member, Choir.
Jan 2003 Dyersburg State Community College - Dyersburg, TN
Awarded Full Paid Scholarship
Member, Jazz Choir
Jan 2002 Halls High school GPA 3.65
Regional Sentinel, Future Farmers of America President, Future Farmers of America
Featured Speaker, Future Farmers of America State Conference
Halls High School Marching Band Soloist
Vice President, Student Government.