D’ANGELO MACHORE
Address: Urbanizacion Don Bosco 2, avenida 3, casa #2705
Phone: (cell) 6002-5710 – (home) 220-9385 – (other) 6554-4841
E-mail: acy4ia@r.postjobfree.com
Experience
Company: EGS, Panama
From: May 18th, 2015 – January 28th, 2016
Position: Customer Care Services
Project: Dell Financial Services
Duties:
Assisted customers who were victims of identity theft.
Data entry and customer service – conflict resolution.
Verified orders and credit applications.
Company: SITEL, Panama
From: February 1st, 2016 – September 23rd, 2016
Position: Customer Service Agent
Project: Just Energy
Duties:
Received In-bound calls from customers who had inquiries with regards to their Just Energy services.
Updated system with summary of services rendered.
Ensured customer retention and increased sales by building costumer relations.
Education
School: Pana System - Panama
High School Diploma
Honors and Awards
EGS, Panama: Best Customer Service Agent – Dell Financial Services project.