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Customer Service Data Entry

Location:
Panama City, Panama, Panama
Posted:
March 04, 2017

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Resume:

D’ANGELO MACHORE

Address: Urbanizacion Don Bosco 2, avenida 3, casa #2705

Phone: (cell) 6002-5710 – (home) 220-9385 – (other) 6554-4841

E-mail: acy4ia@r.postjobfree.com

Experience

Company: EGS, Panama

From: May 18th, 2015 – January 28th, 2016

Position: Customer Care Services

Project: Dell Financial Services

Duties:

Assisted customers who were victims of identity theft.

Data entry and customer service – conflict resolution.

Verified orders and credit applications.

Company: SITEL, Panama

From: February 1st, 2016 – September 23rd, 2016

Position: Customer Service Agent

Project: Just Energy

Duties:

Received In-bound calls from customers who had inquiries with regards to their Just Energy services.

Updated system with summary of services rendered.

Ensured customer retention and increased sales by building costumer relations.

Education

School: Pana System - Panama

High School Diploma

Honors and Awards

EGS, Panama: Best Customer Service Agent – Dell Financial Services project.



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