Engineer Desktop Support

CURRICULUM VITAE

JameerJabbar Shaikh.

S/NO.***, FLAT NO.36 RAMBAUG COULONY,

POUD ROAD, KOTHRUD, PUNE-411

Mobile No: 703*******

Email:acy4g7@r.postjobfree.com

OBJECTIVE

To secure a challenging, and rewarding position in a reputed, growing organization, where I can put to use my experience & knowledge to its best.

CAREER SUMMARY:

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●Desktop Support Eng. Growup Technologies Pvt.Ltd.Pune 7 Nov 2011-12 Jan 2013

●Desktop Support Eng. CMS INFOSYSTEM LTD pune 8 Mar 2013-15 may 2015

●IT Engineer Winning Edge Technology Pune 18 May 2011– Till Date

EMPLOYMENT-

Winning Edge Technology Pune

Position: IT Engineer

Client: SopraSteriapune

Responsibilities:

●Installation, configuration and system administration of windows 2008/20012 network with running DHCP, DNS, IIS server.

●Installation of RAID on IBM and HP Servers.

●User account management creation, deletion and assigning permission

●Configuration and troubleshooting of messaging clients like MS outlook 2010 and 2013.

●Deploying Windows OS Using SCCM 2012.

●Maintaining Microsoft Updates and Security patches SCCM 2012.

●Installation, configuration and administration fortinet Firewall..

●Manage Virtual Machines using VM Ware VCenter Server

●Troubleshoot issues like Connecting to VMs and various other performance and application related issues

●Installation and configuration of SAP Client software.

●To evaluate the user requirement for required Hardware / Software

●Troubleshoot and resolve technical issues with end user groups.

●Maintaining inventory of all computers, servers and software with OCS Inventory software.

●Installation and managing Actatek attendance machine (Tech Support).

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●Maintaining backups for all Project Data with VERITAS Backup Exec 11d.

●Installation and configuration of Multifunction Devices, Network Printers and like Xerox 6204, Xerox 4110, Xerox 275, HP 5550n, HP 5200n, and Design Jet 800.

●Configuration and troubleshooting cisco any connection VPN client.

●Installing and Maintaining Antivirus & taking care of regular updates in client machines too

●Printers Installation & Troubleshooting on print server.

●Handling all data center activity like Server, Switch, Router, Desktop and Cisco Phone Patching.

●Managing the local systems, Printers, Video conferencing (Cisco and Tandberg) devices, DVR (CCTV), projectors etc.

●Troubleshooting the calls raised in the ticket board (HPSM) & closing the tickets on time. Also ensuring the end user's satisfaction on the support provided by me.

●Managing IT Asset Inventory & maintaining records for the current utilization & future requirements.

●Working in Multi-vendor environment, co-ordination with other vendors depends on issues

●Software Installation: HPSM9.3, Java, Oracle, Data card installation, Dot net Frame work. SAP, SQL client, SQL Developer, Visual studio.

●Installation of Tools: Acrobat Reader-Writer, WinZip, MS Office 2013.

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EDUCATIONAL – TECHNICAL QUALIFICATIONS

Bachelor of Computer Application (2010)

PERSONAL INFORMATION

●Fathers name : Jameer Jabbar Shaikh

●Gender : Male

●Date of Birth : 21st Sept 1988

●Nationality : Indian

●Marital Status : Married

●Languages Known : English, Hindi, Marathi.

DECLARATION

I hereby declare that all the above information is true to my knowledge and it will be supported by original documents, which would be provided when it is needed.

Date:

Place: (Jammer Shaikh)

Contact this candidate