Data entry, lab tech, product support

Anthony Boden

Phone: 785-***-****

E-mail: acy4g2@r.postjobfree.com

Education –

BGS - University of Kansas, Lawrence KS, May 2014

Major: Anthropology (Archaeology focus)

Minor: Geography

Work Experience/Employment-

Garmin International –Product Support Specialist - April 2016 – Present

-Provide technical knowledge/support to customers on various Garmin devices including GPS, Activity Trackers and more.

-Create orders and handle customer payment information in confidentiality.

-Monitor, document and report failures in devices with other engineering/software departments.

-Effectively utilize internal support software such as Oracle, Atlas, Kana and others.

-Remain current on internal and external policies, products and procedures.

Archaeological Surveyor Field Work – January – May 2014

-Based at different sites all over Kansas

-Interviews with locals over history of sites etc.

-Taking GPS coordinates

-Creating Site Forms for official use by the Kansas Historical Society

-Using Topcon Total Station device for mapping of significant cultural artifacts and topography

-Excavations/various site processes (Dry/Wet screening etc.)

-Creating site maps with significant archaeological data

Laboratory Research – Archaeological Research Spooner Hall, August – December 2013

-Sorting and cataloging cultural materials/items

-Documenting materials by hand and spreadsheet software (MS products mostly)

-Identifying and Interpreting cultural materials to be used for further research

-Writing reports of findings and synthesizing my own interpretations

-Taking measurements, weight, artifact washing etc. for database

Kansas State University (Salina Branch) IT/IS Internship – August – December 2009

-Repairing Hardware issues related to computers and server rooms across campus

-Helping with creating/coding new software specifically for aviation school on campus

-Network infrastructure and installation across campus

-Utilizing many different types of software from MS Office to diagnostic programs and others (this includes using and teaching staff and students how to use them effectively)

-Installing software and hardware on a mass scale for school departments

-Knowledge of many OS platforms such as Windows 2000/XP/Vista/7/8 and IOS

-Basic understanding of programming

-Excellent skill in troubleshooting software and hardware including web based applications

Salina Public Library IT department –February 2015

-Tech Assistant/IT help desk

-Help patrons with Microsoft Office software (Word, Excel, Access, Outlook) etc.

-Using Remote Desktop software

-Assisting staff and patrons in Windows OS environment, mainly in XP and 7

-Koha ILS for patrons/staff

The Market – University of Kansas Memorial Unions, 2011- May 2014

Customer Service/Food work

-Experience with interacting and catering to various corporate business groups

-Helping familiarize the university to international students through activities and visitations

-Hosting student orientations through Hawk Week Activities (Q&A, tours etc.)

-Catering to various university research conferences and meetings

Dillons (Salina, KS) – October – February – September 2015

-Chinese/Deli Cook/Service

Hen House (Lenexa, KS) –September 2015-April 2016

-Cook

References

-Keith Lake - Manager of the Market, University of Kansas Memorial Unions

Phone: 785-***-****

E-mail: acy4g2@r.postjobfree.com

Years Known: 4+ years

-Dr. Jack Hofman - Department of Anthropology, University of Kansas

Phone: 785-***-****

E-mail: acy4g2@r.postjobfree.com

Years Known: 3+ years

Skills/Background Information – Transcript available upon request

-Strong computer software and hardware knowledge/skills (basic Computer Science knowledge)

-Archaeology, Socio-Cultural and Biology techniques and knowledge (incl. business and consumer anthropology)

-Took many Computer Design Classes that consisted of coding (mostly in Java), design, writing etc. that led to final playable games. (Software used – Autodesk Maya, Adobe Photoshop, Unity)

-Elementary Chinese proficiency

-Customer Service Experience

-Relocation not an issue, if applicable

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