ADA W. EVERETT

**** ** **** ******

Ocala, Florida 34479

Cell 954-***-****

acy4dq@r.postjobfree.com

Detail oriented Bi-lingual Administrative Assistant with Notary Public ability (10 yrs. Experience) offering organizational skills with multi- tasking skills. Ability to interact with customers and vendors professionally. Skilled in maintaining effective working relations with patients, sales representatives, customers and outside vendors. I have worked in a variety of vertical industries from staffing agencies, aircraft repair facilility, skilled nursing facilities, medical and dental offices,title insurance agencies and health insurance agencies.

Experienced with software programs: Microsoft Office Suite 365, Excel, Power Point, Outlook, Quickbooks.

Previous experience in managing accounts payables and receivables, check and process emails received in the Admin mailbox promptly & efficiently.

Achieved internal company Audit Inspections with FAA, Joint Commission, Vendors and Quality Assurance Inspections with outstanding results obtaining ISO 9002 and Joint Commission Accreditation

Offered Enhanced Customer Service Relations & achieved to obtain CSR Award 2001 -Eastern Division

PROFESSIONAL EXPERIENCE

HOLDER INSURANCE AGENCY, INC. - Ocala, Florida -5/2016 – 9/2016

Administrative Assistant/Receptionist Front Office Greeter

•Answered incoming multi-line calls & transferred calls for 3 departments. Welcomed and greeted incoming customers

•Set up prospective health insurance policies and selected various insurance plans for customers

•Handled confidential sales agents commissions reports

COAST DENTAL- INTELLIDENT SOLUTIONS, Ocala, Florida- 1/2008 -04/2016

Front Desk Support/Receptionist/ Insurance Specialist

•Completed all patient insurance verifications 2 business days prior to appointment

•Maintained and performed monthly Audit of Bio Hazardous binder.

•Experienced with accounts receivables account balancing end of day procedures & daily bank deposits

•Assisted manager with reports to call on Accounts Receivables & mailing of collection letters

•Knowledgeable on filing insurance claims, cash management, credit cards, collecting patient co-payments & posting transactions

•Opened facility and offered assisted co-managing skills for Office Manager

COSMETIC DENTISTRY OCALA & HEATHBROOK DENTAL- Ocala, Florida -9/2007 to 11/2007

Personal Assistant/ Office Coordinator to Dental Practice

•Provided and assisted with scheduling patient dental appointments for 3 locations

•Communicated with insurance companies to obtain dental insurance benefits and eligibility

• Prepared & Organized business, personal residence & professional business meetings

TERMINIX- Ocala, Florida-5/2007 – 9/2007

Inside Sales Representative / Scheduler Coordinator

•Customer Service, Data Entry of Sales Contracts, Sales Secretary, and scheduler for 4 Termite Inspectors

•Informed potential clients of Pest Control Special promotions

TIMBER RIDGE REHABILITATION & NURSING FACILITIES, Ocala, Florida- 2/2006 to 12/2006

(Unit Clinical Secretary ) Scheduled medical appointments

•Verified patient medical insurance eligibility, created and updated patient admission face sheets

•Updated company policies and procedures

•Assisted with audits of patient medical records in preparation for Florida State Inspection

EDUCATION

TRITON COLLEGE- River Grove, IL - Associates Science Degree Office Assistant & Certification Executive Secretarial

FLORIDA STATE NOTARY ASSOCIATION- Notary- Tallahassee, FL Since 1996

CPR/BLS Certified since 2008

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