**** ****** **** *****

Little Rock, Arkansas ****2

Cell phone: 501-***-****

Email: acy3rx@r.postjobfree.com

Linkedin profile: https://www.linkedin.com/in/william-diamond-38617365

William H. Diamond

Summary of Qualifications / Key Areas of Competency

34 years of diverse experience in aviation

Team management

Strategic and tactical planning

Systems analysis and inspections

Quality control and compliance

Process and performance improvement techniques

Diagnosis, troubleshooting, repair

Strong business acumen

Result oriented, driven, self-motivated

Highly effective motivator with the ability to develop people and build a strong team

Outstanding problem solving, analytical, and decision –making skills

Proven ability to work independently or in a collaborative environment

Exceptional interpersonal and communication skills

Critical attention to details

Advanced Training Experience

Dale Carnegie Training Course (04/2016 – 4.2 hrs)

Beech 1900 Familiarization Course (07/2003)

LIT Veneer/Finishing Training ( 09/2014 - 1.5 hrs)

AS9100 Auditor Training Course (01/2003)

Perceived Quality Training (11/2013 – 21 hrs)

FAA Initial Standardization Seminar (DAS/ODAR Designee Training) (05/2001 & 03/2006)

Lean Manufacturing Workshop (5S) ( 03/2011 – 4 hrs)

AN/AVS-6 Night Vision Goggles Maintenance Course (11/1997)

Falcon 7X Detailed System Overview Training Course (06/2007 – 5.5 hrs)

AH-64 Hot Mock Up Training Course (Advanced Avionic/Armament Course) (02/88-147 hrs)

Falcon 7X Familiarization Training (06/2007 – 1.5 hrs)

AH-64 Armament Training Course (10/1985 – 80 hrs)

Honeywell-Primus EPIC® Dassault EASy Familiarization/Flight Line Maint. (04/05 –40hrs)

AH-64 Flight Line Avionics System Repairer Course (06/1985 – 80 hrs)

Beech 1900 Airliner Elevator Rigging/ Corrosion Inspection/Control Course (03/04 - 8hrs)

The Army Maint. Management Systems Course TAMMS (Aircraft Inspector) (05/88 - 33hrs)

AA0301 Turbine Tracker Basics Course (02/2004)

Advanced Digital Techniques (04/1983 -120 hrs)

AA0201-MLP Basic Troubleshooting Course (02/2004)

Basic Digital Techniques (12/1982 – 30 hrs)

AA1501-ADAS Operator Course (02/2004)

High Reliability Soldering (09/1982 – 42 hrs)

Beech 1900 Avionics Familiarization Course (07/2003)

F-15 Integrated Computer and Component Training Course 10/1982 – 976 hrs)

Professional Licenses and Certificates

FAA Airframe and Powerplant license

Aircraft Quality Control Inspector (RII) on AH-64, UH-60, and OH-58 (A-D) helicopters, Dassault Falcon F50, F900, F2000, F7X, and the BeechJet 400A

Beech 1900 aircraft run-up and Taxi qualified

EPA Motor Vehicle Air Conditioning License (MVAC) (As required by 40 CFR Part 82.40)

NATO Department of Defense Aircraft Technical Expert Status (TESA)

Career Highlights / Professional Experience

Dassault Aircraft Services ~ Little Rock, AR 06/2015 - 11/2016

Customer Project Supervisor (06/15 – 11/16)

Under the direction of the Customer Projects Manager, oversaw and monitored schedules, budgets, personnel, and quality.

Provided business support to the maintenance operation and facilitated the production planning (including status updates) and “lessons learned” meetings prior to and after aircraft arrival.

Served as the customer’s main point of contact and maintained daily communications including but not limited to progress updates, preliminary invoices, and warranty issues.

Oversaw day-to-day activities of assigned aircraft and personnel ensuring customer satisfaction and timely departure.

Managed assigned project financials (P&L) including building, reviewing, auditing, and approving labor charges, work orders and meeting weekly with senior management and Accounting before delivering Pro Forma invoice to customer.

Periodically performed the duties of weekend maintenance supervisor (responsible for addressing airworthiness issues and reporting progress of work to senior management)

Dassault Falcon Jet ~ Little Rock, AR 08/2004 - 06/2015

Worldwide Specification & Design Representative (06/08-06/15)

Coordinated the Completion Specification (CS) process among worldwide Spec. & Design teams.

Scheduled, conducted, and lead Customer Specification Review Meetings (CSRM).

Prepared aircraft specification Customer Change Requests and acted as liaison between the customer and the facility for specification and change requests.

Resolved technical and program related issues through coordination with Engineering, Regulatory, and Production personnel to ensure the most feasible and customer-acceptable path when a change request is initiated.

Coordinated with Engineering, Production, and Sr. Management to ensure customer and Spec. & Design issues are raised and addressed as necessary.

Represented customers and Spec. & Design during facility meetings including Initial Specification and Design Review; Focal point for all assigned actions.

Performed Seat, Cabinet, Aircraft Conformity, and paint inspections to ensure Customer Specifications are met; Prepared meeting minutes and reports for senior management.

Prepared weekly status updates on all assigned aircrafts and PCS requests to address potential improvements to current and future Falcon aircrafts.

Airworthiness Engineer (10/06 - 06/08)

Responsible for preparing and submitting Quality Control documentations and airworthiness certifications of F-WW aircrafts under Dassault Aircrafts POA.

Maintained company AD database for FAA and EASA AD’s.

Interfaced and coordinated with responsible managers of all applicable departments, customers, and U.S. and foreign (EASA, GSAC, etc.) authorities

Assisted customers with the import or export of their new aircraft.

Certified all burns (FAA Part 1 and Part 2) related to the construction of the aircraft; authored and signed the Burn Test Reports for submission to the French authorities.

Coordinated with FAA and GSAC authorities to ensure flight permits do not lapse and they remain current and valid.

Performed FAA Designee (DAS Inspection) duties and the duties of an “A” inspector (RII) (F7X, F2000, F900, and F50 and aircraft components) as required.

Aircraft “A Inspector (08/04–10/06)

Performed in-process and final inspections on Dassault-Falcon aircraft, engines, avionics and accessories including the F50, F900, F2000 series aircraft and components (RII).

Ensured modified aircraft and accessories conform (applying GD&T) to Dassault engineering, Modifications, STC’s and FAA FAR’s for the DAS.

Performed FAA Designee (DAS Inspection) duties as required in pursuit of FAA STC’s.

Ensured compliance to AD’s and FAA forms 337 are completed as required.

Raytheon / Vertex Aerospace / Air Midwest (MESA) ~ Little Rock, AR 02/2003 – 08/2004

Regional Airline Site Manager (11/03 – 08/04)

Managed on-site staff and ensured production milestones were met in a timely manner and were within budget (P&L).

Ensured scheduled and unscheduled aircraft maintenance met or exceeded Air Midwest’s (FAA Part 121) Quality System standards.

Responsible for compliance of applicable Beech 1900 D FAA Airworthiness Directives, company Compliance Orders, and Service Bulletins.

Ensured compliance to AD’s and submitted FAA form 337’s as required.

Responsible for facility safety and compliance to company, FAA, EPA, OSHA and other applicable government regulatory agency policies.

Monitored headcount and increase or decrease the workforce utilizing a temporary workforce to ensure sufficient capacity to meet internal and external needs.

Directly supervised 4 Foremen and 10 to 20 Aircraft Mechanics, and local supply personnel.

Responsible for interviewing, hiring, training, mentoring, performance evaluations, and recognition of all assigned personnel.

Aircraft Mechanic/Avionics ( 02/03 – 11/03)

Performed scheduled/unscheduled avionic/electric/mechanic maintenance and modifications on Beech 1900D regional airliners, and Pratt and Whitney PT-6 engines operating under Air Midwest’s (Part 121) license.

Performed and certified aircraft Pitot/Static systems per FAA FAR’s 91.411 and 91.413, ensured compliance to AD’s, and submitted FAA form 337’s.

Performed Modifications, Compliance Orders, and Service Bulletins.

Audio International, Inc. ~ Little Rock, AR 02/2000 – 02/2003

Quality Engineer (03/02 – 02/03)

Planned and directed activities concerned with development, application, and maintenance of quality standards for industrial processes, materials, and products.

Developed and initiated standards/methods for inspection, testing, and evaluation.

Devised sampling procedures and developed forms and instructions for recording, evaluating, and reporting quality and reliability data.

Directed workers engaged in measuring/testing product and data concerning materials, product, or process quality and reliability (Utilized GD&T as required).

Performed the company’s internal and external (vendor) audits.

Reviewed and revised the Repair Station Manual, Quality Manual, Procedures, and Work Instructions as required to conform to FAA, ISO and company policy.

Prepared Test Procedures and RTCA DO-160 Qualification Test Plans for submittal to customer’s or completion center’s FAA Designees for TC, STC or Field approvals; Implemented company ISO 9001/AS9000 and responsible for internal/external audit compliance and reporting.

Implemented company FAA ACSEP audit program; responsible for internal/external (Regional FAA MIDO (PI), ACO compliance and TSO/PMA reporting.

Prepared the Audio International Inc.’s FAA quarterly reports for submittal to the corporate office.

Program Manager ( 06/01 – 03/02) ~ Waco, TX

Provided program management to ensure engineering, manufacturing, production and budget milestones were met in a timely manner.

Acted as liaison between customer and company in all matters pertaining to project or future needs and/or orders.

Prepared and devised reports, timelines, charts and schedules for the Sr. Program Manager.

Implemented cost controls through the accomplishment of lean manufacturing techniques.

Prepared, reviewed, and analyzed Memorandum of Agreements (MOA), Memorandum of Understanding (MOU), and other contractual documents.

Monitored headcount and increase or decrease the work force utilizing a temporary work force to ensure sufficient capacity to meet internal and external needs.

Directly managed and supervised 3 Engineers a Field Service Representative and acted as liaison between customer, senior management, and company.

Responsible for interviewing, hiring, training, performance evaluations, and recognition of assigned personnel.

Field Service Representative (02/00 - 06/01)

Provided field service assistance in response to customer requests on Cabin Management Systems (CMS) on corporate and privately owned jets for a FAA (Part 145) repair station. (Customers: Boeing, Bombardier-Lear, Dassault-Falcon, Gulfstream, Raytheon, Galaxy, Cessna, Astra, Midcoast, Duncan, Jet Aviation)

Prepared Service letters and Bulletins for the FAA and customer use as required.

Wrote reports, procedures, and proposals for engineering and management review.

Maintained relationships with customers, acted as liaison regarding technical/installation requirements, and conducted formal internal/external training.

Diagnosed aircraft/equipment failures and malfunctions to determine root causes.

Ensured airworthiness of new and existing product by issuing Certificates of Conformance or FAA 8130-3’s when product met company and FAA standards.

Advised engineering on customer concerns and made design/software recommendations as required.

Raytheon Aerospace CFT ~ Various AFBs (Columbus, MS; Enid, OK; San Antonio, TX; Del Rio, TX) 03/1998 - 02/2000

Modification Team Foreman (03/98 – 02/00)

Supervised and managed the performance of integrated Flight Management System (Rockwell-Collins FMS 5000), DEPOT level, Global Positioning System (GPS) modifications/installations of Electronic Flight Instrument System (EFIS) equipped USAF T-1A (BeechJet 400A)

Ensured modification team completed assigned aircraft within contractual timelines and within budget constraints.

Resolved customer issues/concerns and prepared reports/timetables for the Program and Division Manager.

Certified Aircraft Pitot/Static systems per FAA FAR’s 91.411 and 91.413 as required and organized/managed the site quality and safety programs.

As Chief Inspector, ensured that system installation and performance conforms to USAF and FAA airworthiness standards.

Directly supervised 10 licensed aircraft technicians and responsible for training, mentoring, performance evaluations, and recognition of all assigned personnel.

Augusta / Serv-Air / Raytheon Aerospace CFT ~ Germany, Hungary, Holland, SW Asia (1st Gulf War) 05/1989 - 03/1998

Quality Control Site Manager (1 year) - DOD Technical Expert Status

Supervised and managed an AVIM/limited DEPOT repair facility performing Special Technical Inspections and Repair (STIR) on AH-64 and OH-58D helicopters after the Gulf War.

Accountable for over 100 million dollars in aircraft/equipment and responsible for the airworthiness of all aircraft in the program; Organized/managed site quality and safety program.

Organized and managed quality control program, comprised of over 200 personnel, responsible for all aspects of aircraft systems/subsystems tear down, overhaul, modification, and reassembly I/A/W US Army Technical Bulletins (TB), Modification Work Orders (MWO), and U.S. Army Technical Manuals (TM).

Assured compliance and reporting of Modification Work Orders (MWO), Safety of Flight (SOF) and Aircraft Safety Action Messages (ASAM) I/A/W US Army regulations.

Submitted Maintenance Engineering Report Authorization (MERA) requests to US Army ATCOM engineering to authorize Depot level (major) modifications.

Directly supervised 8 Aircraft Technical Inspectors, a Secretary, and indirectly supervised all shop and site maintenance personnel.

Responsible for interviewing, hiring, training, mentoring, performance evaluations, and recognition of all assigned personnel.

Aircraft Lead/ Quality Control Inspector (3 years) - DOD Technical Expert Status

Responsible for supervising and managing various aircraft maintenance teams typically comprised of 6 to 20 trained technicians.

Responsible for the airworthiness of all assigned aircraft.

Performed in-process and final inspections on AH-64 and UH-60 helicopter systems including airframe, powerplant, avionics, electrical, pneumatic, instrument, hydraulic, electromechanical, and flight controls/surfaces (Utilized GD&T as required).

Responsible for aircraft weight and balance and Aviation Oil Analysis Program reporting and compliance.

Responsible for Safety of Flight, Aircraft Safety Action Message compliance I/A/W US Army regulations manuals and standards.

Aircraft Systems Technician (5 years) - DOD Technical Expert Status

Performed scheduled and unscheduled maintenance at the intermediate and flight line level.

Maintained systems including airframe, power plant, avionics, electrical, FLIR, armament, (as applicable) and instrument on AH-64, UH-60, AH-1, UH-1, OH-58 (A-D), and CH-47 helicopters for the US Army. (AlliedSignal T53 series, GE T700, T701, Allison 250 series eng)

Deployed to Desert Shield/Desert Storm to SW Asia and the IFOR/SFOR Missions in the Balkans in support of the US Army (Non-Combatant).

Sikorsky Support Services (Dyncorp) ~ Fort Rucker, AL 09/1985 - 05/1989

Aircraft Avionic, Electrical, and Instrumentation Technician (2 years)

Identified and isolated power plant, avionics, electrical, and instrument malfunctions on U.S. Army aircraft including AH-64, OH-58, AH-1 and UH-60 helicopters at the flight line and intermediate level of maintenance including attack, navigation and Doppler radar systems, electro-optical, infrared/laser sighting, and FLIR sensor systems.

Traced logic, schematics, and wiring diagrams utilizing various computer systems and precision measuring equipment such as oscilloscopes, AC/DC standards, digital voltmeters, etc.

Research and Development Instrumentation Technician (1year 7 mo.)

Utilized telemetry and other various data collection devices to measure analog digital synchro, pressure, time, distance, video and the human factor in an effort to verify performance of existing and potential DOD aviation systems, equipment, and aircraft for the U.S. Army Aviation Test Board at Fort Rucker, Alabama.

Designed, modified, installed, and maintained instrumentation equipment including computerized instrumentation (MADDS-used by NASA), to AH-64A, AH-1 and OH-58D helicopters.

U.S. Air Force ~ Eglin Air Force Base, FL 10/1981- 09/1985

Integrated Avionics Computer/ Component Technician (10/81- 09/85)

Identified and isolated malfunctions of avionics equipment and computerized test stations for the F-15 (AFSC: 32654B).

Determined operational condition and isolated malfunctions of subsystems including attack, navigation, and (APG-63) Doppler radar systems: electro-optical and infrared sighting and recorder systems; inertial navigation systems; flight data recorder systems; tracing logic, schematic and wiring diagrams utilizing computerized test stations; and precision measuring equipment such as oscilloscopes, digital voltmeters, spectrum analyzers, time domain reflectometers, and photometers etc.

Supervised and trained assigned personnel.

Education

American InterContinental University - Currently 55 semester hours towards a Bachelor’s degree in Business Management (Operations Management) (2007-08)

Embry Riddle Aeronautical University - Currently 42 semester hours toward a Bachelor’s degree in Aeronautics (Minor in Aviation Maintenance Operations) (1995-98)

Community College of the Air Force - 45 semester hours toward an AS in Applied Science degree. (Electronics and Telecommunications) (1981-85)

Technology Expertise

Microsoft Office (Word, Excel, Outlook)

Microsoft Project

MRP (AS400)

Proprietary CRM (OPUS, Siebel, MyDAS)

HMS

Corridor (“SAP” type program)

DocQuest

CATIA

Languages

German

Hungarian

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