Management Sales

Jon Rogers

*** ********* ******, ********* *****, SC 29544 803-***-**** ***.*.******@****.***

BACHELORS OF ARTS IN BUSINESS MANAGEMENT AMERICAN PUBLIC UNIVERSITY, CHARLESTOWN, WV

Currently enrolled: Masters in Management with a concentration in Organizational Leadership

ASSOCIATES OF ARTS IN SUPPLY CHAIN MANAGEMENT YORK TECHNICAL COLLEGE, ROCK HILL SC

ASSOCIATES OF ARTS IN GENERAL BUSINESS YORK TECHNICAL COLLEGE, ROCK HILL SC

AFFILIATIONS

The Association for Operations Management (APICS)

Society for Human Resource Management (SHRM)

Project Management Institute (PMI)

COMPUTER SKILLS:

HRIS applications (My Time, Work Day, Pipkins, ESS)

MS Office (Word, Excel & VBA functions, PowerPoint, Access, Outlook)

WMS applications (HK, Manhattan 2009 & 2014, SAP, Scan Data, I2 database)

EXPERIENCE

RETURNS OPERATIONS MANAGER QVC INC. AUGUST 2014 TO PRESENT

Heavily involved in the relocations of an entire department, utilization of new WMS system, and creation of training materials for the department

Manage 50 to 100 non-exempt employees & 2 exempt employees on the day to day operations

Mentor and motivate staff to ensure adoption of new programs and set new obtainable goals

Exceed company objectives through utilizing innovative ideas while improving productivity levels

Supervised day-to-day operations for the assigned area, partnered when necessary with other departments. Circulated around area, prioritized, assigned, and reviewed work to maintain departmental efficiency and meet productivity, volume, and quality goals.

Implemented plans to achieve designated objectives, established performance goals, and quality standards.

Performed regular feedback sessions (1:1s) with employees to discuss performance, including both constructive and appreciative feedback. Developed goals and objectives with individuals and provided appropriate follow-up. Counseled and participated in evaluating talent to develop employees.

Conducted meetings with staff to review department changes and statistics, respond to questions, and communicate any issues/concerns to the team

Completed administrative tasks (My-Time/Workday/Production Reports, Corrective Actions for Attendance and Punctuality, Missed Commitments, etc.)

Ensured both consistency of and compliance with company and departmental policies/procedures and performance standards.

Participated in the development of short and long-range goals for the department, including budget and staffing.

Assisted HR in recruiting, interviewing, and selecting high quality employee candidates. Assimilated new members to the team. Participated in the facilitation of new hire orientations & facilitated the onboarding of exempt new hires.

SENIOR EXECUTIVE TEAM LEAD TARGET CORPORATION AUGUST 2007 TO AUGUST 2014

Managed receiving processes, freight flow, replenish transitions, and inventory

Manage the day to day store operations and delegate task to the team as needed

Partner with Corporate when there was no ETA on goods in top sales departments through utilization of ITA applications to drive sales

Managed the scheduling of team members on cross-functional teams & departments two weeks and four weeks’ out

Heavily involved in the implementation of new P-fresh grocery business model and restructuring of warehouse space

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