Distribution Manager, Director, Supply Chain

Career Credentials

**+ years in Supply Chain/Logistics/3PL and Distribution, 14 years Field Service leadership

Experience managing direct reports, small teams to multiple distribution centers 150+ employees

Implemented Team Building, empower employees to improve processes and drive results

Self-starter with high attention for detail and proven checks and balances for sound delivery

Experience with Outlook, Lotus Notes, Microsoft Word, Excel, Power Point, Visio

Computer Operating and Inventory Management Systems, Oracle, OMD, WMS, Monarch

Purchasing, Planning, Receiving, Stocking, Customer Service, Order Handling, Packaging, Shipping

Inventory Control, Cycle Counting, Physical Inventory, Serialized accountability, on site/off site

Managed interactions with Corporate, Area VP Leadership, Sales Management and Field Service

Employment History

June 2016 to Present, Distribution/Fulfillment Manager, Bolger Vision Beyond Print, Minneapolis, MN

Manage all aspects for 3PL fulfillment/distribution and internal bindery, assembly and mailing teams product availability

Uphold customer product accuracy and quality by maintaining inventory accuracy and control with sound warehouse practices

Cultivate synergy within the facility by instilling cross training and empower employees to support other departments when needed

Interact with customers weekly to address concerns and review production/delivery needs based on weekly statistical data.

Maintain a safe secure facility for our customers and their products and a healthy environment for our employees

May 2005 to October 2015, Regional Manager Inventory Control, Ricoh-USA, Bloomington, MN

Managed a team of analyst for inventory control, directly supported all Regional Distribution Centers, Configuration Centers and Marketplaces to meet Corporate Financial and Budget needs

Financially responsible for inventory turns, aging, stocking/value levels, backorders and inventory variances

Managed weekly conference calls with purchasing to ensure “just in time” stocking levels are adhered to

Communicate weekly with all Marketplace VP’s and Sales Management to ensure available inventory is utilized

to maximize monthly revenue

Managed all cycle counts, physical inventories and aging obsolescence for all locations

May 2000 to May 2005, Director Regional Shared Distribution Centers, IKON Office Solutions, Bloomington, MN

Managed 2 distribution centers for 12 States, Bloomington, MN and Columbus, OH, 150+ employees

Provided parts/supplies/equipment for 1300 technicians, 80,000 customers and 10 configuration centers

Shipped 3000+ packages daily, implemented mini-swing shift, extended UPS shipping to 7 PM

2004 consolidated all distribution to Bloomington, MN, reduced cost and improved delivery availability

Managed relationships with Area leadership, Marketing, Sales and Field Service, Travel 50% on average

August 1997 to May 2000, Shared Distribution Center Parts Manager, IKON Office Solutions, Bloomington, MN

Consolidated five separate dealerships: DC Hey Co, CDP, IOS, American Photocopy and Badger Business Products, 400 technicians, solidify processes, checks and balances, solid solutions

Managed purchasing, receiving, stocking, customer service, order handlers, packaging and shipping

Developed supervisory, team lead and parts specialist roles to provide career development and direction

Implemented Team Building to empower all employees to drive results and improve customer service

1983 to August 1997, Field Service Manager, IKON Office Solutions, Bloomington, MN

1993-1997, Field Service Manager, Managed three separate teams. Moved from team to team to trouble shoot and problem solve areas of need. Provided individual training and Team Building leadership to improve productivity

March 1990, Technical Support Manager, managed team of 8, provided customer and technician support, after hours service, component rebuild department and all product training for entire copier and facsimile line.

January 1983, Field Service Technician/Supervisor, Showing outstanding leadership and problem solving skills,

promoted to Supervisor in September 1983; grew the department from 5 technicians to 15.

Education/Achievements/Military:

IKON University: Time management, employee development, team building and Human Resources.

Control Data Institute, Computer Technology -- Graduated with a 99% testing average.

Professional Military Education, Managing Resources, Time and Personnel. Technical School Honor Graduate.

IKON President’s Club Member FY 1998 and 2001

Sharp Electronics Master Technician Award, Sharp Electronics Train the Trainer Certified

Honorable Discharge, USAF, E-4 Sergeant, Crew Chief KC-135A In-Flight Refueling Tanker

Interests: Enjoy Hockey, Golf, Bowling, Camping, Travel and Motorcycles

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