Ericka M. Claborn

**** ******** **. ***

Huntsville, AL

256-***-****

acy3dl@r.postjobfree.com

OBJECTIVE

Customer Service Representative

HIGHLIGHTS

• Have ten years customer service experience.

• Dependable with an excellent professional attitude towards customer satisfaction

• Interpersonal, human relations and effective communication skills

• A hard worker with good ethics, ability to multi-task, and flexibility.

• Excellent problem solving, analytical, and decision making skills

• Efficient in computer programs such as Microsoft Word, Microsoft Spreadsheets, Word Processing, Outlook and Excel

• Familiar with record keeping; scanning, printing, making copies

• Some experience with making business calls, leaving a professional message

• Willing to travel.

EMPLOYMENT HISTORY

October 2015- September 2016

Amazon Fulfilment Center

Murfreesboro, TN

Position: Associate

Supervisor: Emily Gregory 615-***-****

September 2014- March 2015

Company: Plank

Oakland, CA

Supervisor: David Claffey; Jorge General Manager 510-***-**** Position: Game Host Trainer

February 2014- August 2014

Laney College

Oakland, CA

Position: Student worker as Administrative Assistant Supervisor: Louie Martirez

510-***-****

November 2013- April 2014

Minted.com Call Center

Oakland, CA

Position: Hired as a seasonal agent Supervisor: Anna Leigh Burrell 415-***-**** February

2009- January 2013

Company: Self Employed

Position: Childcare provider

Oakland, CA

Mrs. Dominique Johnson

510-***-****

EDUCATION

Graduated Lee High School Huntsville, AL 2006

Received associates degree from Virginia College in Huntsville as Administrative Assistant 2008

With outstanding leadership ability, exceptional organization, and precise time-management skills, I would utilize my ten-year customer service experience to complete tasks, duties, and responsibilities in a timely, productive manner.

REFERENCES

Available upon request

Contact this candidate