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Sales Customer Service

Location:
Las Vegas, NV, 89183
Posted:
March 02, 2017

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Resume:

CHRISTOPHER BRADLEY

** ********** ** • Las Vegas, NV 89183

702-***-**** • acy3cs@r.postjobfree.com

Relationship-Building • Communications • Engineering/Analysis Expertise

Outstanding sales professional with over 12 years of experience in generating multi-million-dollar sales growth, promoting core product lines, and dramatically growing territory performance. Adept in building strong customer relationships, creating and delivering high-impact presentations, and driving excellent communications with key stakeholders. Proven leader and problem-solver committed to improving processes, securing new accounts, and leveraging technical skills to provide superior customer training and customer service. Areas of expertise:

Interpersonal Communications • Team Leadership • Customer Service • Pricing

People Management • Product Promotion • Technical Sales • High-Impact Presentations

Relationship-Building • Employee Training • Competitive Intelligence • Value Engineering

Process Improvement • Regulatory Compliance • Bid Preparation

PROFESSIONAL EXPERIENCE

NALCO WATER – AN ECOLAB COMPANY, Las Vegas, Nevada • 2011-Present

Ecolab is the global leader in water, hygiene and energy technologies and services that protect people and vital resources. Nalco Water is a division of Ecolab that specializes in industrial water, energy and air applications, helping customers reduce natural resource consumption, enhance air quality, minimize environmental releases and improve productivity and end products while boosting the bottom line.

Sales Engineer

Worked closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans to maintain and grow sales within assigned territory. Actively sold and supported Nalco innovations and technology to aid in developing strong, long-term relationships with key stakeholders, including plant or facility executives. Engaged in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.

Exceeded sales and margin targets, winning sales achievement awards 5 of 5 years.

Managed and sold accounts generating revenue in excess of $1.7M annually.

ABTECH INDUSTRIES, INC., Scottsdale, Arizona • 2009-2011

Manufacturer of Smart Sponge, an innovative blend of polymers that filters and absorbs petroleum hydrocarbons and destroys bacteria on contact, which is used for the treatment of municipal stormwater, industrial wastewater and municipal wastewater.

Sales Engineer

Promoted AbTech's patented water filtration technology to a wide array of markets and customers across the United States by securing sales meetings, delivering webinar and lunch presentations, and participating in tradeshows. Actively managed new and existing domestic and international distributors. Improved marketing materials and sales presentations to be more targeted and relatable to specific customers and markets. Streamlined and organized customer and project database by utilizing CRM software.

CHRISTOPHER BRADLEY • Page 2 • acy3cs@r.postjobfree.com

STORMTRAP, Phoenix, Arizona • 2008-2009

A $20M provider of a patented underground stormwater storage system and stormwater quality solutions.

Sales Engineer

Created backlog of projects within a new company territory of Arizona, New Mexico, and Northern California by making high volumes of cold calls to secure meetings and lunch presentations, creating system layout and design recommendations, and generating cost estimates. Managed project designs, supervised installations, and inspected products for quality control and assurance.

CONTECH CONSTRUCTION PRODUCTS INC., Phoenix, Arizona • 2003-2008

Provides civil site construction products encompassing drainage pipes, erosion control, stormwater storage/treatment, and prefabricated bridges. Company sales grew from $500M to $1B in 5 years.

Stormwater Consultant (2007-2008) - Contech

Promoted stormwater runoff storage/treatment products across Arizona, New Mexico, and Southern Nevada by delivering lunch presentations, participating in tradeshows, defining product specifications, and securing acceptance from city, county, and state. Earned recognition as territory’s technical specialist; served as adviser for 10 sales engineers and assisted with competitive intelligence, value engineering, pricing, and delivery. Liaised with repeat specifiers to design projects and layout products. Contributed to product training for employees, oversaw installations, developed proposals with competitive comparison data, and assisted contractors in identifying cost reduction opportunities. Ensured compliance with Clean Water Act and L.E.E.D. requirements.

Grew backlog 2x+ for stormwater treatment products, which had <$300K sales in prior year.

Achieved $15M sales in 1 year for core product group.

Sales Engineer (2004-2007) - Contech

Drove sales in Northern Arizona and Phoenix by strengthening customer base, harnessing new accounts, and expanding product variety. Ensured product acceptance into key cities and counties and promoted core products and services to design engineers. Oversaw customer aging and A/R. Developed pricing and quotes, created bids for private and public/ADOT projects, and orchestrated order entry and delivery process.

Exceeded sales target in every year of employment, growing sales from $1.75M to $4.3M, more than doubling sales territory in 3 years.

Improved quote process by developing Excel-based form, adopted company-wide.

Won sales and margin achievement awards in 3 of 3 years.

Inside Sales (2003-2004) – Contech

Supported outside sales engineers by performing material quantity take-offs, developing quotations and price sheets, collecting and organizing project information, scheduling material deliveries, and providing customer follow-up. Utilized AutoCAD to develop drawings for fabrication and field assembly.

EDUCATION

Colorado School of Mines - 2003

Bachelor of Science in Mechanical Engineering with Minor in Business



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