Sales Manager

Douglas J. Kannawarf

*** *** **** ****, ********, MO 63052

314-***-**** acy3av@r.postjobfree.com

PROFESSIONAL SUMMARY

BUYER/OPERATIONS MANAGER offers the following:

Employed as a Director of Distribution for a wholesale distribution company.

Background includes operations management, account management, marketing and sales management, and human resources management.

Well-organized and efficient, quickly learn procedures and methods, with major strengths in organizational management, profit and loss responsibility, budgeting, maintaining reports, customer relations, and communication.

Excellent leadership, planning, organization, problem-solving, public speaking, and time management skills.

Works well in a high-pressure environment, consistently producing exceptional results, and effectively interacting with individuals at all levels.

Recognized for outstanding communication skills, a positive attitude, with an exceptional ability to relate to people of all ages and backgrounds.

Computer literate and have a good working knowledge of Microsoft Word, Excel, and PowerPoint.

Successful career with a record of business growth and development.

AREAS OF EXPERTISE

EXECUTIVE MANAGEMENT

Outstanding ability to lead an organization and instill a sense of purpose and vision in all employees.

Skilled at growing the operations of a wholesale distribution company while managing daily profit and loss.

Effective at managing logistics and negotiating with manufacturers, online retailers, shippers and vendors.

Strong ability to forecast growth, establish sales goals, and oversee goal attainment.

LEADERSHIP / SUPERVISION

Managed full-time employees with direct involvement in performance reviews.

Responsible for resource planning and monitoring and tracking inventory.

Effectively manage variables and fixed costs to remain profitable.

Demonstrated ability to establish efficient organizational policies and procedures.

Strong ability to motivate outstanding employee performance.

Managed the recruitment process, along with employee training and development.

Determined employee compensation levels and employee benefits.

Led staff meetings and served as a point of contact for the team members.

COMMUNICATION / CUSTOMER RELATIONS

Skilled in developing rapport with employees and customers, handling issues, concerns, complaints, and escalations while maintaining professional and ethical behavior.

Excels at meeting and exceeding the needs and expectations of all stakeholders.

Strong ability to effectively and efficiently handle customer requests, with effective conflict resolution experience.

Communicate effectively to establish direction and organizational goals.

Douglas J. Kannawarf Page 2

EXPERIENCE

Director of Distribution

R. J. Throckmorton Distributing, Eureka, MO

(1999 – Present)

Develop relationships with manufacturers to warehouse and distribute their product to customers for online retailers.

Monitor inventory levels and controls to ensure product is available at the time of sale and provide prompt delivery to the customer.

Negotiate shipping contracts and special concessions for product lines.

Recruited and trained sales reps, along with a warehouse manager and assistants.

Responsible for successfully turning over the inventory 14 times per year.

Accomplishments included:

oImplemented a point-of-sale system that includes inventory management and sales reporting.

oAssessed inventory selection and levels, eliminating stale products and replaced those products with those that are highly profitable and marketable.

oDeveloped a profitable network of online retailers.

oCreated improved shipping policies and warehouse procedures.

oDesigned an efficient new office and warehouse plan.

oEffectively improved turnaround time from initial order to shipment.

oResponsible for driving a sales increase from $1 million to $7 million over a seven year period.

Sales Manager

Sound Central, St. Louis, MO

(1998 – 1999)

Managed a sales team and audio installers.

Sales Manager

The Speaker & Stereo Store, Kirkwood, MO

(1992 – 1998)

Managed a sales team, along with audio installers and repair techs.

Assistant Manager

Gateway Camera, St. Louis, MO

(1989 – 1992)

Managed a sales team.

EDUCATION

Meramec Community College

St. Louis, MO (1991)

Business Administration

REFERENCES

Available upon request

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