Manager Management

SUMMARY

Dynamic and versatile, hands-on Program Manager who synergizes teams to design and implement successful IT projects that align business and IT objectives and deliver rapid results.

SKILLS

PROGRAM MANAGEMENT:

Change Management

Agile Methodologies/Scrum

Stakeholder Management

Compliance Regulations

PROJECT MANAGEMENT:

Database Design (RDBMS)

Systems Engineering

Enterprise-wide Implementations

Quality Assurance

VALUE-ADDED LEADERSHIP:

Team Building & Mentoring

Client Relations & Presentations

Vendor Management

Offshore Resource Management

CERTIFICATIONS

CERTIFIED SCRUMMASTER (CSM) • October 2016

CERTIFIED INFORMATION SYSTEMS AUDITOR (CISA) • April 2016

CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) • June 2009

PROFESSIONAL EXPERIENCE

CONSULTANT AT FORTUNE 50 CLIENT • Dallas-Fort Worth Metroplex

Fortune 50 client is a global organization, serving millions of commercial, institutional and individual customers in more than 100 countries and jurisdictions.

Program Manager: SAP HANA, Netezza

April 2016 – February 2017

Overall Program Management for In-Memory and Analytics Platforms and Technologies for operations in 36 countries

Delivery principal toward mission, stakeholders and clients of global Chief Technology Office

Managed Platform Backlog, Roadmap and Transformation to Agile Framework

Aligning business technology implementation and vendor roadmap

Developed support transition plan and RACI matrix for SAP HANA on-prem and cloud infrastructure

Interfaced with business partners in multiple Lines of Businesses (LOBs) to ensure timely completion of project milestones

Anticipated and managed changed effectively in rapidly evolving global business environments

Mitigated risk factors through careful analysis of broad technical and business controls

Principal architect for on-boarding of Netezza Mako (N3001-20) appliance

Infrastructure principal for upgrading Netezza Striper (N2001-10) to Netezza Mako (N3001-20)

Subject Matter Expert (SME) on Netezza architecture, design, deployment, implementation and interoperability

Developed on-prem/hybrid/cloud roadmaps with global platform teams

Ensured 99.9% uptime and availability with database, platform and platform teams

Monitored health and performance of Netezza appliances

Change management and incident handling via Service Now

NATIONAL FUTURES ASSOCIATION • Chicago, IL

National Futures Association (NFA) is an industry-wide, designated self-regulatory organization for the U.S. Futures, Commodities, Foreign Exchange (Forex) and Swaps Execution Facilities (SEF) markets.

Database Administrator

October 2012 – April 2016

7x24x365 Production DBA for Oracle and Netezza technologies, adhering to NIST 800-53, FISMA, CFTC and CIS controls

Led team of Application Developers and DBAs to implement data-at-rest encryption of PII on Netezza data warehouses

Worked closely with IBM product development for enhancement requests and bug fixes

Implemented Oracle Transparent Data Encryption (TDE) for data-at-rest encryption on 11g databases

Aligned Oracle RMAN and Data-pump backups with RPO and RTO SLAs

Utilized RMAN database duplication to build farm of 22 Oracle databases

Recommended implementation of CIS controls for database hardening

Integrated PKI and database encryption key management with Thycotic Secret Server

Performed on-demand data refreshed across Development, Test, QA and Production environments

Network Analyst

January 2010 – October 2012

7x24x365 Production Network Analyst adhering to NIST 800-53, FISMA and CFTC controls

Architected scalable SFTP infrastructure for nightly regulatory filings implementing two-factor authentication

Deployed site-to-site IPSec VPN tunnels between heterogeneous firewall vendors

Upgraded backup infrastructure to CommVault v9.x with Quantum Scalar i500 and EMC Data Domain

Actively engaged in annual security assessment remediation that complied with NIST 800-53 guidelines

Responsible for organizational and street-wide disaster recovery tests

Conducted PoC of prospective VPN solution among leading vendors: F5 and Juniper Networks

Developed SWOT matrix respective to VPN solution offerings

MIZKAN AMERICAS INC. • Mount Prospect, IL

Mizkan Americas, Inc. is a leading manufacturer of Specialty Vinegars, Cooking Wines, Mustards, Asian Sauces and Dressings, among other liquid condiments.

Network Administrator

July 2006 – January 2010

7x24x365 Production Network Administrator for ERP, network, firewall and server infrastructure

MS Dynamics AX 2009 ERP and SQL Server 2008 RDBMS administration

SQL Server 2008 RDBMS log shipping, maintenance plans and database recovery

Infrastructure backup (Exchange Server and File Server) utilizing CA ArcServe Backup for Windows

Extended wireless infrastructure with PoE switches and controllers

Deployed Citrix Metaframe Presentation Server to integrate with legacy AS-400 applications

Eliminated client-to-site VPNs via Citrix Metaframe Presentation Server

Implemented site-to-site IPSec VPN tunnels for inter-connectivity of remote offices

Built organization Certificate Authority infrastructure for PKI implementation

Standardized firewall infrastructure from SonicWall SoHo devices to Cisco 506-E and 501 appliances

TECHNICAL PROFILE

SAP HANA

HANA APPLIANCES

IBM X6 – x3850 Systems, eX5 – x3950 Systems

HANA VERSIONS

2.0, 1.0 SPS12, SPS11

OPERATING SYSTEMS

SUSE SLES 11 SP4, SP3 (x84_64), SLES Memory, CPU and Network Tuning/Optimization

HANA DB METHODOLOGIES

T-Shirt Sizing, Scale-Up, Scale-Out, Lifecycle Management, Backup/Recovery, Replication (BODS/SLT), Row/Column Storage, Compression, Partitioning (Range/Hash, Round-Robin)

TOOLS

HANA Studio, IBM Director Server, HDLCM, HDB Info, HDB Version

IBM NETEZZA (Pure Data for Analytics)

NETEZZA APPLIANCES

IBM Netezza N3001-20 (Mako), N2001-10 (Striper), N1000-6 (Twin-Fin), N100-1 (Skimmer)

NETEZZA SOFTWARE

Netezza Performance Software – NPS 7.2.x, 7.1.x, 6.5.x, 6.0.x

NETEZZA METHODOLOGIES

Zone-Maps, Distribution Keys, Skew Augmentation, Performance Tuning, Query Optimization, Security Configuration, Security Administration

OPERATING SYSTEMS

Red Hat Enterprise Linux – RHEL 6.x, 5.x

ETL/ELT TOOLS

NZ_LOAD, NZ_UNLOAD, NZ_MIGRATE, Named Pipes, External Tables

TOOLS

NZ_BACKUP, NZ_RESTORE, NZ_GROOM, NZ_GENSTATS, NZSQL, NzAdmin, Netezza Support Tools 7.2.x, 7.1.x, 6.5.x, SQL Extensions, Aginity, Cron-Tab, SCP, SSH, WinSCP, Putty, User-Defined Functions, DRBD, Heartbeat, Clustering, STONITH, Centrify IAM, IBM Guardium

ORACLE

ORACLE VERSIONS

Oracle Database Administration of Versions 12c, 11g-R2, 11g, 10g, 9i

DATABASE VERSIONS

Enterprise Edition, Standard Edition, Standard Edition One, Express, Oracle Times Ten

OPERATING SYSTEMS

Windows 64-Bit and 32-Bit, Windows Server 2012-R2, 2012, 2008-R2, 2008, 2003, 2000, Linux x86, Linux x86 64-bit

DATABASE FEATURES

OLTP, OLAP, ETL, Advanced Security, Transparent Data Encryption, Virtual Private Databases, Fine-Grained Auditing, Data Encryption Toolkit, .NET Client/Server Caching, Query Optimization, Explain Plan, Data Refresh, Replication, ADDM, ASH, AWR, Performance Tuning

APPLICATIONS

Microsoft .NET, Microsoft Access, RETAIN, Tableau, SPSS

TOOLS

Oracle Enterprise Manager, Oracle Database Control, Recovery Manager (RMAN), ASM, Oracle SQL Developer, Oracle Data Modeler, Allround Automations PL/SQL Developer, Double-Take for Windows, CommVault, EMC Data Domain, Quantum Scalar i500

AGILE

TOOLS

Scrum Sprints, Backlog Refinement, Sprint Reviews, Sprint Planning, Sprint Retrospective, JIRA Tracking

SQL SERVER

SQL SERVER VERSIONS

SQL Server 2012, 2008-R2, 2008, 2005

DATABASE FEATURES

Database Mirroring, Log Shipping, Clustering, Backup Compression, Database Snapshots, Role-based Security, Maintenance Plan Management

APPLICATIONS

Microsoft Dynamics AX 2009

TOOLS

SQL Server Management Studio, Hyper-V Manager, CA ArcServe Backup for Windows

EXCHANGE SERVER

EXCHANGE SERVER VERSIONS

Microsoft Exchange 2003

TOOLS

EMC (Exchange Management Console), Active Directory, ADSI Tool

INFRASTRUCTURE

LINUX

RHEL, SLES, CentOS, OpenSuse, Ubuntu, Kali, Cyborg Hawk, Security Onion, Packetrix

NETWORK TECHNOLOGIES

Active Directory, GPO, PowerShell, WMI, LDAP, DHCP, DNS, SFTP, SSH, FTP, TCP/IP, AAA, TACACS, Syslog, TFTP, SNMP, IPSec, NAT, PAT, ACLs, Kerberos, VPN, IKE, ISAKMP, RADIUS, SMTP

VIRTUALIZATION

VMware ESXi, Microsoft Hyper-V, Oracle VirtualBox

CISCO FIREWALLS

Cisco ASA – 5510, 5505, Cisco PIX – 506-E, 501

CISCO ROUTERS

Cisco 1841 Integrated Services Router, 1751 Series, 1750 Series, 2500 Series

SONICWALL FIREWALLS

SonicWall TZ-170, TZ-150

JUNIPER FIREWALLS

Juniper NetScreen Firewalls

EDUCATION

BACHELOR OF SCIENCE IN INFORMATION SYSTEMS

Benedictine University • Lisle, IL • August 2005

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