DAVID REPOVZ

**** ******* ***** *******, ** ***** 517-***-**** acy33a@r.postjobfree.com

EDUCATION

Michigan State University: Bachelor of Arts in Human Resource Management East Lansing, MI Graduation: May 2014 Eli Broad College of Business WORK EXPERIENCE

Covenant Eyes Owosso, MI

Customer Service Representative June 2016 – Present

Provide account and IT troubleshooting to inbound subscriber calls across PC, MAC, Android, and iOS platforms

Sell potential subscribers on using software by assessing needs, building value, and assisting in finalizing purchase

Perform as commercial video talent

Posh Transportation Lansing, MI

Chauffeur May 2016 – Present

Navigate traffic, weather, and unfamiliar territory safely ensuring passengers arrive punctually at pick up and drop off points

Provide greeting, luggage, and beverage service to ensure a safe, punctual, and comfortable journey

Display professionalism and courtesy at all time to ensure that passengers are well taken care of Winegardner & Hammons Hotel Group, LLC Lansing, MI Valet May 2016 – September 2016

Parked and retrieved vehicles of hundreds of daily hotel visitors and guests

Inventoried vehicles and personal effects of guests and visitors with tag and keyboard system

Increased department revenue by 9% selling valet service to guests and visitors highlighting convenience, customer service, and cost

Gave excellent, professional, and courteous service to guests and visitors from warm welcome to fond farewell

Lansing Sanitary Supply Lansing, MI

Customer Service Representative November 2015 – April 2016

Developed and managed relationships with clients face to face and via telephone

Created and developed training manual to streamline business processes and expedite transactions

Assisted in warehouse operations through gaining knowledge of inventory and delivery systems Jackson National Life Insurance Lansing, MI

Operations Associate I December 2014 – October 2015

Provided policy holder support for a financial institution with over 200 billion in assets and growing

Processed standard policy or contract/policyholder transactions using documented procedures and multiple software applications

Adhered to strict SEC guidelines governing financial entities Leadership

Work of Christ Summer Camp Gowen, MI

Men’s Service Team Director 2010 to 2016

Led and developed character of young men through service at a camp with an enrollment of 160

Contact this candidate