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Data Entry Customer Service

Location:
Spring Valley, NY
Salary:
35,000 py
Posted:
March 03, 2017

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Resume:

Debra Fenton

** ****** ******

Spring Valley, NY 10977

732-***-****

acy32o@r.postjobfree.com

Skills

Excellent Customer Service support, Microsoft Office, Kronos, Epicor E9, Strong attention to detail, Postage machine, Printer, Fax, Shredder, Experience with QuickBooks, Heavy phones, Purchasing, Reconciliation, Scheduling, Scanning, Data entry, Calendar management, Office expenses, Travel arrangement, Digital meeting setup. In the process of obtaining a CPR Certification.

EXPERIENCE

The Experts Technical Staffing Plymouth, MA – Administrative Assistant 09/16-2/17

(Primary source of paperwork was to support the finished items for artificial body parts: knees, hip stems, hammers etc.)

* Manage Employee Time Record * Purchase Orders * End of month reconciliation of office AMEX

* Edited Time in KRONOS * Confirm pack slip items * Heavy E-mail follow up

* Reconcile Time in Epicor E9 * Received and confirm Invoices * Attend weekly staff meeting

* Payroll processing * Purchasing for all aspect of plant * Coordinate and execute office events

* Sign off on bi weekly payroll * Processed work orders *Heavy data entry

Exceptionally Ideal Properties Spring Valley, NY– Office Coordinator 01/14-05/16

* Collect and deposit rents * Maintaining Calendar * Maintained office/Tech supplies

* Scheduled walk through * Multi-Line Phones * E-mail follow up

* Reconcile credit card accounts * Scanned (Paperless file system) * Renter - Repairman liaison

* Managed repair log * Technicians schedule * Data entry

* Fax, Fed Ex, UPS, Incoming Mail * Collect and sort mail

Service Master by Quick Response, D.R. Environmental & Furniture Medic 10/15-02/16

Airmont, NY- Administrative Assistant

* Scheduled move back * Multi-Line Phones * E-mail follow up

* Reconcile credit card accounts * Maintain franchise compliances * Mail, Fax, Fed Ex, UPS

* Maintain vehicle logistics * Maintaining Calendar * Customer Technician liaison

* Review/Submit Insurance Forms * Maintain Technicians schedule * Maintained office/Tech supplies

* Scheduled mold, asbestos and moisture checks

In-house Companion Management, NY, NJ, - Homecare Management 06/13-08/2015

* Interview Potential Clients * E-mail follow up * Scheduling * Shopping

* Client billing * Light cleaning and cooking * Exercise * Activities

* Multi-line switch board * Client Hygiene * Transport * Mental Stimuli

Staffing Now, Iselin, NJ – Administrative Clerical 07/12-06/13

* Reception * Telephone switchboard * Processed assignments

* Data Entry * Mass mailing * Update data in Access * Counsel Transferees in the claim process * Followed up on incoming mail * Conduct driver interviews

* Processed claims for household/residence damage * Reviewed claims with Director * Created new records

* Run weekly and monthly reports * Conduct traces for missing items * Invoicing

Mathematica Policy Research, Princeton, NJ-Field Assistant 02/12-07/12

*Travel arrangements *Managed in/out FedEx packages

* Customer Service * Managed scanners, checks and gift cards

* Filled daily packing slip orders

Rutgers, the State University of New Jersey, Piscataway, NJ 04/04-10/10

New Jersey Center for Biomaterials - Administrative Assistant

* Purchasing * Developed personnel database of collaborators

* Distributed Daily mail and packages * Arranged digital equipment for meetings

* Maintain office and lab supplies * Manage reception area

* Travel, lodging and reimbursement * Updated database (Data entry)

* Laboratory schedule * Managed laboratory notebooks for 25-person research team

* Maintain recruitment tracker data * Walk-in inquiries

Biomedical Engineering - Secretarial / Technical

* Processed and managed payroll documents * Arranged and set up catered meetings

* Maintained office supplies and webpage * Assisted with formatting proposals

Mathematics - Secretarial / Technical

* Organized and distributed all faculty teaching * Managed 20 line switch board

* Managed textbook orders for all courses * Coordinated proctoring logistics

* Managed and distributed semester examinations schedules

* Data Entry

Human Resources - Secretarial / Technical

* Assist with coordinating business events * Scheduled meetings and appointments

* Maintained faculty and staff personnel files * Data entry

* General office duties

EDUCATION

Magic of Customer Relation (Course), New Brunswick, NJ

Providing effective customer care

Impetus Systems & Careers, North Brunswick, NJ

Office manager program

Central Career School, South Plainfield, NJ

Certificate, PC Office System Specialist – Microsoft office

Rockland Community College, Suffern, NY

Liberal Arts (58 Credits)

New York Business School, New York, NY

Certificate, Secretarial

REFERENCES

Tony McGuire – Office Manager The Experts Technical Staffing, Plymouth MA 888-***-****

Glenn Bruce – Office Manager In-House Companion Management, Philadelphia, PA 215-***-****

Rosa Balbuana – Owner, LLC Exceptionally Ideal Properties Spring Valley, NY 845-***-****

Shakira Batts – Office Manager Service Master by Quick Response, Airmont, NY 845-***-****

Roslyn Moyd – Shift Supervisor Musculoskeletal Transplant Foundation, Edison NJ 908-***-****



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