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Sales Customer Service

Location:
Calgary, AB, Canada
Posted:
March 03, 2017

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Resume:

Daniel J. Forde

***, *** ** *** ** Calgary, AB T*R 1H4

Telephone: 403-***-**** Email: acy30p@r.postjobfree.com

BACKGROUND, SKILLS, TRAINING & ABILITIES:

My ten years of Canadian Military service, both in Canada and overseas, provided me with a wide variety of experiences and insight. My further years of work experience have built upon my Military training to see me become an even more reliable person able to take on challenges with a high level of professionalism.

Skills in: Providing efficient customer service and communicating clearly and objectively both verbally and in writing. Organizing with the ability to prioritize work and exercise independent judgment, wisdom, common sense, and initiative. Using initiative, discretion, and good judgment within established procedures, guidelines, and rules. Managing situations requiring diplomacy, fairness, firmness, and sound judgment.

Training on:

Traffic Control for Construction - HRS Group

Standard First Aid - Red Cross

Emergency First Aid - St. John's Ambulance

CPR & Automated External Defibrillator - Red Cross

Holder of Class 3 & 6 Driver’s License - Alberta

Fall Protection - Fall Protection Group

Behaviour Based Safety - University of Alberta

Emergency Management - University of Alberta

Incident Investigation - University of Alberta

Non-violent Crisis Intervention - Crisis Prevention Institute

Alzheimer's Disease Seminar - Alzheimer`s Association

Knowledge of Health, Safety Codes and Ordinances.

WORKING EXPERIENCES:

Security Guard 2015 - Current

Canadian Corps of Commissionaires

Currently on call; assignment on locations varies as required

Served as a Bylaw Officer for the Town of High River:

Responded to Public inquiries and assistance

Enforced Town of High River’s bylaws in parking, loose

animals, noises and disturbances and checks on town’s

complaints and the likes.

Safety Inspector 2014 – 2015

Hope Street Real Estate

Scheduled and preformed regular safety inspection of rental properties.

Inspected existing buildings and premises for change of use, occupancy or compliance with applicable codes and ordinances; worked with the public to ensure structures are safe and ready for occupancy.

Ensured properties meet all adopted health and building codes and standards.

Casual Labor 2012-2013

Cojo Technologies

Store Manager 2010 – 2011

Spirits of Edgemont (Liquor Store)

Managed daily operations while ensuring full shift coverage

Monitored sales and inventory trends to forecast sales and maintain adequate stock levels.

Monitored and evaluated cost effectiveness and efficiency of store operations; maintained and balances inventory records on a computerized point of sale system.

Reviewed and audited the handling of money to ensure integrity in the exchange and deposit of money. Prepared daily sales report. Maintained the overall cleanliness of the sore.

Sales Manager 2009 – 2010

Roof Rite Canada

Assessed customer and supplier requirements; developed strong relationships with key customers

Assisted and made suggestions to customers with appropriate product decisions.

Modeled and promote team play at both leadership and staff level.

Sales Manager 2006 – 2009

Premier Greetings Canada

Regularly meet with clients to assist with sales goals and targets

Continually developed new client contacts while improving existing relationship.

Achieved growth and hit sales targets by successfully managing the sales team

Identified emerging market and market shifts while being fully aware of new products and competition status.

EDUCATIONAL ATTAINMENT`:

Studies in Business and Humanities through Athabasca University and Mount Royal

University 2005 - 2013



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