Michaela M. Finley
*** ***** **. *********, *****, 77461
832-***-**** Cell
acy2nz@r.postjobfree.com
Customer Service Representative
Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales
Dynamic customer service professional.
Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
Build and maintain enduring customer relationships to boost sales and generate repeat business.
Core Competencies Include
Outstanding Guest Experience
Motivational Team Leadership
Kitchen, Bar, & Dining Room Operations
Integrated Inventory Control
Promotions & Up-selling
PROFESSIONAL EXPERIENCE:
2014-2015 The Catering Department with The Swinging Door Restaurant
Prepared and assisted catering manager in making sales presentations.
Collaborated with client event planners to implement seamless catering provisions.
Prepared catering contracts and maintained detailed client files.
2015 to Present- Texas Roadhouse, Houston, Texas
Strong communication skills.
Goal oriented with strong leadership skills.
Self-promoter, organizer, and enthusiastic.
Dedicated team player, well-respected by managers and peers alike.
Organized, highly motivated, problem solver, able to multi-task, and meet deadlines.
EDUCATION
Diploma: Needville High School, – 2015
Wharton County Junior College
ADDITIONAL CAPABILITIES
• Customer-focused and solution oriented approach
• Able to perform well in a fast-paced work environment
• Profound ability to converse clearly and proficiently with customers and coworkers
• Good mathematics and written communication skills
• Ability to work a flexible schedule and weekends