Hillary V. Sterba

* ******* ****** ***. *

Concord, NH 03303

Cell: 440-***-**** email: acy2lw@r.postjobfree.com

QUALIFICATIONS

Work experience in increasingly responsible positions from office staff to accounts manager. A highly motivated, results oriented and organized individual with multi task abilities and a proven track record in:

* Customer Relations * Administrative Assistance

* Written and Oral Communication * Switchboard/ Receptionist Skills

* Office skills * Computer Literate * Handling of cash transactions

EMPLOYMENT

2016-Present Sales Associate

Speers Fine Jewelry, Concord, NH

Assisted with opening and closing of store and general maintenance of store appearance.

2014-2016 Special Education Secretary

Broken Ground School, Concord NH

Responsibilities include answering phones, contacting parents and arranging for annual IEP review meetings; making follow up calls when necessary; keeping all Red Book student files up to date; filing all necessary paperwork for each student; mailing correspondence and assisting special education teachers.

Supported Administrative Assistant with everyday office tasks.

2013-2014 Sales Associate / Part time

The Paper Store, Concord, NH

2013-2014 Sales Associate / Part time

Pats Peak, Henniker, NH

2002-2009 Marketing Coordinator and Accounts Payable

A. LoPresti & Sons, Inc. – Cleveland, OH

Marketing Coordinator responsibilities included publication of all sales and marketing flyers, invitations to food shows and quarterly sales promotion materials; updating of product catalogs; keeping spreadsheets of marketing expenses; developing spreadsheets and databases of customers and vendors; designing and creating food baskets as needed. Also served as back up operator for 21 line phone system.

The Marketing Coordinator position included administrative assistance as required by the President, CFO and V.P of Sales. Duties included assembling Human Resource Packets for new hires; creation and distribution of security badges for employees; distribution and maintenance of accurate, up to date phone lists; assembling and maintaining information from sales, operations and management required for annual audit; ordering supplies and reporting supply inventory on a monthly basis.

Accounts Payable responsibilities included matching invoices to purchase orders, issuing checks, acquiring management approval of employee expenses and reconciliation of any disputed payments.

1998-2002 – Lead Sales Associate

Williams Sonoma, Strongsville, OH

Hired as seasonal part-time sales associate with advancement to sales associate, key holder and full time lead sales associate. Responsibilities included reconciliation of monies for opening and closing of store; bank deposits; visual merchandising; implementation of price changes as directed by corporate; preparing daily agendas for staff and overseeing daily operations of the store.

1992-1997 Vice President and Treasurer

S & N ENGINEERING SERVICES, INC., Middleburg Hts., OH

Established a self-funded, woman-owned industrial distributorship which supplied industrial cutting tools, hand tools, power tools and tool storage systems to end users in the greater Cleveland area, in which I had 50% ownership. Expansion included a regrind shop to provide end users with full service supply. Responsibilities included: accounts payable, accounts receivable, sales, shipping and receiving, design of tool storage systems, and supervision of staff and daily operations.

1983-1992 Manager National Account Services

CLEVELAND TWIST DRILL, Cleveland, OH

Manager, National Account Services 1990 - 1992

Preferred Customer Program – Sales Coordinator 1986 - 1990

Territory Sales Manager 1985 - 1986

Sales Representative and Office Staff 1985 - 1985

General Office Staff – Inside Sales 1983 - 1985

Successfully managed staff of newly created department designed to provide outstanding service to Priority, Preferred and National Accounts.

Increased Preferred Customer Program sales from $2.8 million to 6.5 million in 4 years.

Extensive end users visits nationwide to maintain public relations, perpetuate open communications between companies and to promote programs unique to their company.

Wrote, negotiated and implemented proposals for long term blanket commitments for major end users administered through industrial distribution or on a direct basis.

Spearheaded and assisted in development of direct account policies and procedures in an organization where 90% of sales were previously through industrial distribution.

Coordinated all sales, marketing, manufacturing and engineering efforts to provide continuous product flow to key end user accounts such as Boeing, Smith & Wesson and Ford Motor Company.

Implemented “Deferred Order Entry System” for timely release of dedicated inventory against extended customer commitments and internal control of working capital commitment.

EDUCATION:

St. Lawrence University – Canton, New York

Major: French Minor: English

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