Accounts Payable Customer Service

JULIA GOSLING

**** *.*. **** ******, Portland, OR 97222 503-***-****

acy2lv@r.postjobfree.com

Administrative Support Professional

Dedicated professional with 15+ years experience demonstrating performance excellence in administrative support roles. Areas of expertise include accounts payable/receivable, financial reporting and account reconciliations. Focused ability to consistently accomplish objectives through organizational skills, attention to detail and meticulous follow-through. Skilled at providing innovative solutions and streamlining office functions to improve efficiency. Proven capacity to handle responsibility with minimal supervision in a fast-paced/multi-directional environment. Works well in a team environment or in self-managed projects with little or no supervision. Quickly masters new tasks, concepts, and software. Excellent technical skills include proficiency in MS Office, Great Plains Software(GBA), PaperVision, Google Docs and VOIP Multi Line.

Areas of Expertise & Technical Skills

Accounts Payable & Receivable

Financial Reporting & Analysis

Contract Administration

Project Management

Records Maintenance

Database Development

Vendor Relationship Management

Meeting & Event Planning

Tactful & Effective Communication

Professional Experience

CITY OF BEAVERTON – PUBLIC WORKS, Beaverton, OR 2010 to 2015

Support Specialist II

Provided daily administrative support to 12 divisional offices, respective managers and staff, ensuring efficient operations of the Office of Public Works. Managed a variety of projects and tasks in multiple areas of responsibility simultaneously. Demonstrated excellent time management and organizational skills to ensure all administrative duties were completed accurately and delivered with high quality in a timely manner.

Key Projects:

Accounts Payable/Receivable

Processed accounting transactions, including accounts payable/receivable, dues and payments.

Created a tracking database for incoming invoices to more efficiently process payment.

Developed and implemented internal accounts payable/receivable procedures, increasing personal productivity to a record breaking 28.3%, or 19.3% above the department standard.

Consistently completed time sensitive month-end/year-end closing processes for vendor payments.

Performed account reconciliation for 227 vendor payments on a monthly basis.

Researched and resolved payment disputes and billing discrepancies as needed.

Prepared monthly financial statements for distribution to the Department of Finance.

Hand-selected to serve on multi-divisional project team to develop and implement an information technology solution, which allowed for real-time communication between city financial offices.

Administrative Coordinator

Coordinated OSHA certification process for all city personnel, including scheduling required annual training, providing supporting documentation, and arranging foreign and domestic travel.

Managed city’s largest petty cash fund, including distributions, balancing and reconciliation, with a zero percent error rate.

Maintained staff schedules and coordinated department, vendor and contractor meetings.

Monitored and reconciled all departmental budget expenditures on a monthly basis.

Assisted with employee time keeping and payroll issues.

Researched, directed and resolved any citizen driven concerns.

CITY OF BEAVERTON – PUBLIC WORKS, (continued)

Purchasing Contract Administrator

Developed and maintained inventory management system for uniforms, safety supplies and equipment for city departments, resulting in substantial annual savings, which were used to purchase OSHA safety supplies and equipment.

Managed inventory procurement process, including RFP’s, contracts, requisitions and purchase orders.

Researched existing supply contracts using state database to develop list of recommended vendors for departmental capital improvement and infrastructure projects.

Collaborated with management team to interpret language in individual contract guidelines.

Acted as liaison between contractors and management team to resolve contract and invoicing disputes.

Awarded additional responsibility of managing an increasing annual budget of $65K.

CITY OF BEAVERTON – OFFICE OF THE MAYOR, Beaverton, OR 2008 to 2010

Records Management Support Specialist II

Utilized scanning equipment and software to digitally preserve significant city documents and records, maintaining clear image quality standards and meeting daily scanning quota benchmarks.

Followed established state guidelines for processing archive receivables, including maintaining confidentiality of sensitive records.

Developed and maintained electronic record keeping database to track all archive receivables.

Trained temporary staff on equipment, processes and guidelines on as needed basis.

CITY OF BEAVERTON – BUILDING SERVICES DIVISION, Beaverton, OR 2006 to 2008

Permit Technician, Community Development Department

Provided customer service and administrative support to developers, contractors and homeowners by assisting with the permit application process, building plan submissions and revisions.

Administered application process to ensure document quality, assess fees, and issue permits.

Collaborated with City Plan Examiners to ensure compliance with permit authorization guidelines.

Completed sewer reports for distribution to the Clean Water Services Department.

………

Additional professional experience spanning 15+years which includes a broad range of Administrative Support roles

with The City of Beaverton, Mayor’s Office Programs.

Education & Training

Communications Coursework, Portland State University, Portland, OR

Leadership Development Coursework, Portland State University, Portland, OR

Residential Inspections, ICC Skills and Strategies, Oregon Permit Technician Association, Portland, OR

Small Procurement Workshop, Procurement Leadership, DAS Procurement Services, Salem, OR

Handling Difficult and Demanding Customers, National Seminars Group, Portland, OR

Dreamweaver MX, Microsoft Office, Kinetic Computer Solutions, Portland, OR

Communication & Problem Solving, Leonard Borer, Portland, OR

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