Customer Service Sales

Frankie Michelle Brown

*** ***** **** ****** **********, GA 31313

Phone: 912- 271-1679

Phone: 912-***-****

E-mail: ***************@*****.***

Website: Barbarafashion&beautysupply.net

Objectives:

I want to better myself in education and get all the certificates, diplomas, degrees I need for the future. I also want to get all the work experience I will need for the future jobs. I also want to have my own house and business for the future.

Education:

Alison Online College: Certificates & Diplomas 2014-Present

High School Diploma: Continental Academy 2008

Brown Mackie: Accounting Certificate 1997

Flint Hill Kansas Job Corp: Child Care 1992 - 1993

Utah Job Corp: Retail Sales & Food Service 1991 – 1992

Missouri Job Corp: Certified Nursing Assistant & General Clerk 1987 – 1990

Experience:

Trident Production Everett, Washington: 2016 – 2016

Proper set-up and start-ups

Responsible to manage daily productions goals and efficiencies

Proper Communication of schedule and specifications daily to staff

Meet quality standards

Effective training of new hires

Daily Staffing and proper allocation of employees

Oversee and follow all safety, quality and food safety policies

Maintain a clean well organized work area: Dock Finish, Cooler Raw, Cooler Box Warehouse, Grote room, and Case Off room

Secure the department at the end of the shift and complete daily reporting

Manage shipping and receiving of inbound load and outgoing loads

Manage the inventory of raw freezer, finish cooler, and box warehouse

Work with accounting personnel to correct inventory variances

Set up incoming dock appointments

Perform Shipping and Receiving documentation

All other duties directed by Senior Management

Scentsy Consultant: 2011 - Present

• Sell decorative warmers, fragrant wax, and home and personal fragrance products

• Good customer-relations background

• Maintain and submit sales collected to the Regional Representative

• Complete customer invoices and delivery orders

Front Desk Clerk: Kansas State Hospital Topeka, Kansas 2010 – 2011

• Good filing and organizational skills

• Experience in handling confidential paperwork

• Ability to take accurate phone messages and deliver messages promptly

• Knowledge of handling general administrative and clerical tasks

• Skilled in handling multiple tasks and work under pressure

Cashier/Sales : Clarksville, TN Walmart 2009 - 2010

• Maintaining a safe work environment

• Ensure all charges are correct to eliminate drawer shortage or overage

• Successfully complete all jobs by time requested

• Help assist customer finding what they need, restocked shelves nightly

• Greet customers, supervised the store

• Answered phones and fill in when others not available

Cashier/Night stocker: Jay D Market Woodlawn, TN 2009-2009

• Maintaining a safe work environment

• Ensure all charges are correct to eliminate drawer shortage or overage

• Successfully complete all jobs by time requested

• Help assist customer finding what they need, restocked shelves nightly

• Greet customers, supervised the store

• Answered phones and fill in when others not available

Tax Preparer: Liberty Tax Services Clarksville, TN 2008 – 2009

Knowledge of federal, state, and local tax codes and publications to prepare tax returns and make sure that client’s do not pay unnecessary taxes.

Ability to work-well with others.

Check data input or verify totals on forms to detect errors in arithmetic, data entry, and procedures.

Interview clients to obtain additional information on taxable income and deductible expenses and allowances.

Skills:

Utilize my skills and knowledge where they will be most successful and beneficial to the company. Possess warm outgoing personality with excellent telephone etiquettes. Experience in Customer Service, Night stocker, Cashier, Medical filling, Customer Service, and Preparing simple tax returns for individuals. Skilled in Microsoft Word.

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