Education

Bachelor of Applied Arts and Sciences in Information Technology-Emphasis in Project Management

Texas A&M University-San Antonio-December 2016-Magna Cum Laude

Associates in Science

Coastal Bend College-August 2016-Honors

Professional Memberships

Alamo Project Management Institute

San Antonio Women in Technology

Qualities and Strengths

Recognized as a top performer at both an account and company level; rated a “1” performer

Proven ability to analyze, plan, implement, troubleshoot, and successfully manage complex projects to completion

Respond with flexibility to the dynamic, fast paced and ever changing client environment

Manage and integrate global projects and teams

Refined analytical skills culminating in synthesis of industry knowledge and experience resulting in business solutions that address the client’s needs

Possess diverse industry and client experience

Speak, read and write Spanish-fluently

Hostway Corporation-Managed, Cloud and Web Hosting-San Antonio

May 2016-December 2016

Project Administrator-Specializing in Onboarding and IT Projects

Rookie of the Quarter-November 2016

During my tenure at Hostway I worked in the Project Management Organization and stood side by side with sales and operations helping onboard customers into web hosting-this was a great introduction into a fast-paced world of project management and the emphasis placed on organizing and developing a relationship with a product and customer deliverables. Working with 6 data centers around the US, Bulgaria and Canada to ensure real time tasks were completed to meet deadlines-understanding that building and pushing a brand is a nonstop process that is worked on in different time zones.

Created a successful, established relationship with the customer from start to finish of their product-offering positive support and communicating any changes in scope or timeline in a challenging environment

Ad Spirit (75 servers) customer feedback which resulted in an open discussion for new configurations being implemented at the start of the project-resulting in a satisfied, early completion with less time and money spent during the build phase for our data centers

Developed methods, procedures, and quality objectives including metrics for assessing progress; utilizes established project standards, procedures, and quality objectives

University of Oklahoma retrospective which executed a new process for our Managed Magento product-producing a shorter timeline and change in build times for all projects

Followed Project Management Life Cycle methodology utilizing standard templates and deliverable documents

Recognized that a new order form with changes for on boarding/sales was needed to clarify the requirements for the product for a more clear, visual; data centers utilized this new method when in the building process and used the new order form as a go-to for customer’s order information

Worked with product owners to streamline Technical Requirements, Scope and Summary Documents

Conducted project kickoff meetings; communicate individual roles and project expectations; ensure all project team members have the tools and training required to perform effectively

Total of 146 projects completed 2347 Planning hours

Monitored project milestones and critical dates to identify potential risk to project schedule; identify ways to resolve schedule issues; keeping management current with dashboards and reports gathered from metrics documented in Workfront-our company software of choice.

Key Clients: University of Oklahoma, Ad Spirit, WIX, Online Media

AD Ideas-Media Advertising-Content Publishing Company-San Antonio

November 2006-Feb 2013

Assistant to COO-Director of Production/Production Coordinator/Proofing/Sales

Assisted the Director in coordinating and scheduling tight timelines to ensure deadlines were met for publications. Worked in Production to push these dates-guaranteering the launch date and leading production focus on issues management, project schedules, status reports, product definition report development, risk management, and production change requests.

Designed a process for auditing-proofreading a high-level number of incoming contracts from sales departments (primarily phone directories/guides). During this design, there was also a question of coding and a more employee-friendly way to paginate. I created a system that designated the sizes and colors on the order form that was used as a code for billing and pagination. This helped cut employee time and costs and ensured the flow of information coordinated with the ideal, final look not only for the customer’s product but, a high impact for the company.

Recruited, hired and trained production team-putting together a strong lineup for data entry, coordinating, organizing and proofing the graphics used for ads.

Established client relationships in a challenging climate-sustaining a solid work relationship. The ability to team with these clients was paramount for the company’s success.

On-Shore Resources-Austin

March 2005-March 2006

Lead-Quality Assurance/Electronics Assembly-Production Coordinator/Sales/*IPC Certified

Full knowledge of the product line which consisted of wire harnesses, connectors, circuit boards and cable assembly while testing, troubleshooting, soldering and repairing all products in the electronic assembly

Maintained safe and healthy work environment by following standards and procedures; complying with legal regulations for a clean room requirement

Documented inspection results by completing reports and logs; summarizing re-work and waste; inputting data into a quality database. Confer with department supervisors or other personnel to assess progress and discuss needed changes. Distribute production schedules or work orders to departments

Read, Implemented and studied a variety of specification sheets leading the team to build a complete and superlative product

Coordinated the hiring process to ensure the schedule and timelines were met

International Business Machines (IBM) -Austin

April 2000-December 2004

Office Manager-Engineering/Engineering Clerk IV

Coordinated five principals' schedules' and performed all office managerial duties to include: correspondence, arranging travel, light promotional, prioritizing, multi-tasking, payroll, matched hiring positions and organization of engineering department

Arranged for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules

Revised production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, or production

Maintained files, such as maintenance records, bills of lading, cost reports and blueprints

Provided documentation and information to account for delays, difficulties, or changes to cost estimates

Planned production commitments or timetables for business units, specific programs, or jobs, using sales forecasts

Reviewed documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities

Eaton Semiconductors (IBM Contractor)-Austin

February 1995-December 2000

Engineering Clerk/Blueprints Storage/Engineering Librarian

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