CORAL S. ROSE

262-***-**** acy2g8@r.postjobfree.com

Twin Cities Area https://www.linkedin.com/in/coralsrose

SUMMARY PROFILE SYSTEM THINKING - BUSINESS IMPROVEMENT – CHANGE MANAGEMENT Successful background in business and operational process improvement, and project and software systems management to enhance human capital and enterprise performance. Broad work exposure and extensive international experience.

Consistent history of success and recognition in instructive and collaborative leadership of projects, in process improvement and for developing effective training and education programs. Provide predictable performance through analytical and methodical process and execution. Adept at managing dynamic circumstances and priorities. Extensive experience with diverse cultures, work environments and systems, at multiple organizational levels. Key areas of expertise include: Project and Resource and Change Management

Budgeted and controlled actual personnel and project expenditures ($2.8 million) for African region, including coordination of personnel relocations, travel and residency / work requirements, and international banking

Led implementation and improvement projects from concept to completion, resulting in smooth Year 2000 transition for communications firm ($1.8M budget over 3 years) and successful finite scheduling software and process changes in manufacturing plants

Acted as liaison between technical team and operational steak-holders

Translated strategies and plans into action steps, problem solving for obstacles and changes

Maintained communications and reporting throughout Business Analysis and Process Improvement

Consulted in application of Theory of Constraints and implementation of changed processes, scheduling software and success measurements.

Reduced package design time from weeks to days

Enabled cancellation of 3 out of 5 multimillion dollar printing presses on order, through increased effectiveness of current operations

Evaluated and used numerous software and processes from perspectives of auditor, tester, analyst, trainer, implementer and user

Analyses included corporate usage of PeopleSoft, Oracle, CADCAM, security software Creative Program Development in Training and Education

Involved all types of learners for conceptual, system, technical, process training (US, Brazil).

Developed education and support programs for finite-capacity scheduling system implementations in various industries, including auto parts, aerospace, die-casting, printing and packaging (US, Brazil)

Sales/ Sales Support

B2B collections made while maintaining good client relationships

Offered best product/solution options to customers by identifying customer needs and matched against advanced product knowledge

Successful in individual and ensemble sales efforts

Built and measurably increased loyal customer base Coral S Rose 2

RELATED EXPERIENCE

Robert Half / Accountemps at Wright Medical Bloomington, MN Medical Implant Sales Collections Specialist March 2016 to Present

Investigation and communication to collect information and instigate payment for products used by hospitals and clinics. Attention to detail and sensitivity to various customer and 3rd party environments. Persistent and accurate, creating audit trail of all interactions. LCMS – International, Saint Louis, MO South Africa and Ghana Educator and Community Outreach Project Lead January 2013 to October 2015 Taught grade school children and adult seminary students ESL, remedial reading, Bible and English literacy, and acted as librarian. Organized and mentored community and parent groups. Regional Business Manager – Africa September 2008 to December 2012 Worked as a member of the African Management Team with missionary families, partner churches, and St. Louis staff to plan and control regional efforts. Norstan Communications, Inc. Minnetonka, MN Telecommunications Solutions Firm Business Analyst - Enterprise Architecture Group February 2000 to October 2001 Analyzed key processes and procedures throughout the enterprise. Contributed to consistent service to customers, and reduced cost of business.

Project Manager July 1998 to January 2000

Led Year 2000 (Y2K) Project to identify and correct date-handling problems before the event. Utilized/developed skills in risk management, and training/facilitation. Hired on as Technical Lead, moved to Project Manager, reporting to Board members. Received Performance Award, nominated by both coworkers and upper management. The TOC Center, Inc. (Goal Systems Group), New Haven, CT Management Consulting Firm Director - Implementation Support

Worked with the originators of the Theory of Constraints (TOC) management philosophy, applying TOC logistics solutions within various industries. Avraham Goldratt Institute, New Haven, CT Mgmt Consulting/Manufacturing Systems Quality Control Analyst and Manager of Technical Support Prior experience with Kimberly Clark Corporation as Production Planner at consumer products mill, including preliminary work toward MRP system rewrite, and Corporate Internal Auditor (EDP/IT) including design of systems audit programs.

OTHER WORK EXPERIENCE

Also held positions as Director of Children, Youth and Family programs at two congregations. Retail Sales – Marshall Fields and Macy’s.

EDUCATION

BS in Business Administration, majoring in Accounting Valparaiso University, IN Masters of Religious Education, Luther Seminary, St. Paul, MN Computer skills include: MS Office – Word, Excel, Access, Power Point; MS Project, Quicken, DacEasy. Theory Of Constraints – Jonah’s Jonah. Familiar with SAP, Systems Development Life Cycle - SDLC, various ORACLE modules, JD Edwards 9.1, MS Great Plains, SAGE Mas90, numerous accounting and Project Management software tools. Recently completed levels 1-4 of 5 toward certification by Society for Church Consulting.

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