Social Media Manager

**** *********** **. *** **

Neenah, WI *****

Cassandra Lawniczak

920-***-****

*********.***.*********@*****.***

Employment

Senior Social Media Specialist

Alta Resources

January 2016 - Present

Promoted to Senior Social Media Specialist in July 2016.

Created the training resources for the new social launch, as well as wrote the proposal for the company when additional bilingual resources were required.

I have training in phone, email and social media resources, and have worked on all platforms.

Throughout the optional weekend overtime, I put in over 100 overtime hours, as well as acted as a supervisor when needed.

I have training in escalated calls and escalated online consumers.

I am part of a select few people who have access to Amazon log-ins for respected brands within the company.

Military Police Officer

Army National Guard

July 2014 - Present

Enlisted in the military in July of 2014 and completed BCT/AIT in the summer of 2015.

Throughout BCT/AIT, I acquired a variety of skill sets including thorough organization, strategic thought-process, and different communication strategies.

Stock Room Associate

Forever 21

November 2015 - January 2016

Seasonal position

Gathered shipping orders and documented the shipment processes.

Once all orders were received, my responsibility was to go through all orders and tag the merchandise.

Hostess

Applebee’s

January 2015 - May 2015

I was responsible for greeting and seating all incoming customers.

It required good organizational skills and quick thinking.

When the kitchen was backed up, I was also responsible for bringing orders to tables.

Counter Clerk

Dairy Queen

February 2013 - May 2015

I was responsible for taking orders through face to face customer communication as well as through the drive-thru.

This job required quick thinking, integrity and clear communication.

Education

Interior Design

Fox Valley Technical College

Summer 2017

I will be attending Fox Valley Technical College this summer to study Interior Design.

Technical Experience

Sprinklr, Salesforce Kardia, Microsoft Word, Excel, BazaarVoice

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