Healthcare Industry Experience

Over ** years of hands-on experience with implementing and managing multi-million $$, strategic Epic-based Healthcare IT solutions, Change Management, BI strategies and roadmaps, and Data Management/Analytics projects successfully, delivering Solutions Architecture, Process Management, Client Advisory, and Client Engagement Services in areas such as Epic integration and legacy systems migration, Change Management, Data Governance, Data Analytics, and Data Management.

Over 10 years of providing PM, Advisory, and Integration Services in Healthcare system implementations, legacy system migrations to and integration with Epic, Reporting and Analytics, Patient Performance reporting/ and excellence, Data Management, Interface Development, Software deployment, End User Training, and Organization Change Management, with responsibility for delivery excellence, enterprise performance management, Data Analytics, and Balanced Scorecards.

Over 8 years of managing Epic EHR solution implementations and migrations (from Cerner, MediTech, and other legacy clinical systems), Technical/Solution Architecture, Systems Integration, Process Management, and BPR experience, day-to-day project management, and managing client/stakeholder expectations for a diverse set of back office functionality including Beaker, Radiant, ADT/Grand Central, ASAP, Cadence, Willow, Cupid, and Optime.

As SAP Project Manager, successfully implemented 4 Full Life Cycle Global SAP Healthcare and Finance implementations for Fortune 500 corporations in the Pharma, Life Sciences, and Healthcare industry verticals.

Over 15 years of hands-on experience with Portfolio Management, Project Mentoring, Collaboration with Stakeholders and Executives, Change Management, Business Process Management, IT strategy, all aspects of Project Management, and Risk Management.

EDUCATIONAL BACKGROUND

Stanford Executive Program in Management, 1999, Stanford University

Ph.D. (Management Information Systems), The University of Memphis, TN, 1996

M.B.A. (MIS & Finance), Institute of Management, India, 1987

B.S. (Mech. Eng.), Regional Engineering College, India, 1985

PROFESSIONAL CERTIFICATION AND TRAINING

Epic Reporting and Analytics Architecture, 2016

Epic Project Management, 2016

Integrated Epic EHR/PM Tools, 2016

SAS Solutions Architecture Certification, 2015

SAS Visualization Analytics and Advanced Statistics, 2015

Data Science and Big Data Analytics, EMC Training, 2013

SAP HANA and Big Data – Solution Implementation, 2012

Epic Project Management (2011)

SAP Solutions Manager v4.0 – Implementation and Operations, 2009, SAP

MM, FICO, and SRM (7.0) Training, SAP

Global Supply Chain Logistics and Management, Global SCM Forum, Stanford University, CA

Program Management Professional (PgMP), 2009, PMI

Project Management Professional (PMP), 2004, PMI

Project Portfolio Management (PPM), 2005

TOGAF Enterprise Architect, 2005

ITIL v2 Foundation Certificate, 2004

ITIL v2 Practitioner, 2004

ITIL v3 Service Lifecycle (SD and SO)

ITIL v3 Service Capability (OS & A)

KEY EHR/EPIC AND EDW PROJECTS

UC Davis Health System (April 2015-Present)

Accomplishments:

oProvided executive leadership and management as Project Director to strategic healthcare initiatives

oProvided day-to-day Project Management and integration advisory services for Epic migration project for integrating MMC (Marshal Medical Center) hospitals and ancillary systems into UCDHS epic platforms – epic modules included Beaker, Radiant, ADT, and Optime

oDeveloped and implemented a migration plan for MMC to migrate functionality from MMC’s MediTech EHR and clinical systems

oDeveloped and implemented stakeholder, communication, and integration strategies for successfully re-engineering legacy business processes into Epic standards and best practices

oDeveloped and managed legacy decommissioning strategies in order to ensure smooth migration to Epic enterprise standards and applications

oProvided roadmap for data analytics and reporting functionality to UCDHS and MMC

oCo-managed an effort to develop business processes and workflows in Patient performance improvement, Service excellence, Hospital Utilization, Epic integration with Caboodle/CDW enterprise data warehouse (EDW)

oProvided Technical and Solutions Architecture SME for Caboodle/CDW implementation and teams

oDeveloped, implemented, and maintained solution architectures for Epic integration with clinical registry and research based legacy systems

oManaged and mentored a team of systems analysts/business analysts/business architects in designing appropriate technical infrastructure and solution architecture that meets specific SLA requirements and performance metrics

oProvided all Business, Functional, and Technical architecture documentation and solutions related to the Epic migration and integration to MMC

Sutter Health (June 2011-June 2014)

Accomplishments:

oAs Project Director, provided executive leadership and thought-leadership to management

oProvided day-to-day project management for the Epic Reporting and Analytics enterprise project

oDeveloped and implemented an Enterprise Data Analytics solution that integrated Tabloid, SAP BO, Lumira, and QlikView solutions and platforms

oImplemented a comprehensive Change Management program that involved evangelizing health analytics, integrating business and technical needs into the Analytics ecosystem

oManaged scope, quality, schedule, procurement, and vendor management aspects of the enterprise analytics project

oLead Blueprinting and Design efforts, interacted with Senior management and business executives, and managed expectations and scope during the entire project lifecycle

oDeveloped overall program strategy and detailed plans for integrating ancillary systems in Lab, Pharmacy, and Clinical areas of the hospital with the enterprise Epic roadmap

oProvided subject matter expertise (SME) in epic integration, data management, and process management

oLead DM strategy development and implementation with overall responsibility for all Functional and Technical aspects of the project

oProvided Knowledge Transfer plans and oversight to task execution and team integration

Kaiser Permanente (January 2010-June 2011)

Accomplishments:

oProvided Technical Project Management and Change Management for integrating Kaiser’s Cerna systems (Lab, Pharma, ED, and Radiology) and other ancillary clinical systems/databases into Epic ecosystem

oProvided Epic integration expertise to project team while managing integration efforts from requirements definition to system implementation/Go Live

oDelivered business process standards and guidelines based on Epic data models and best practices for ensuring tight integration between legacy systems and Epic

oCollaborated with business and technical team members in ensuring successful completion of data migration, legacy system decommissioning, functionality testing, system cutover, and end user training activities

oProvided system integration oversight, expertise, and leadership in identifying integration touchpoints, system workarounds, and workflows in Epic to ensure integration goals are met and accepted by management

oManaged scope, quality, schedule, and risks/issues based on industry best practices and Epic implementation experience

oDeveloped EPC (enterprise process chains) across Affiliate teams and Ancillary systems to ensure compliance with standards and best practices in data management and integration

oPerformed stakeholder management and organization change management activities to ensure overall success of the integration effort

Pfizer (May 2007-October 2009)

Accomplishments:

oManage Epic system integration project, SAP Master Data Management (MDM), FICO, MM, and SCM implementation across R&D, Supply Chain, and Finance divisions, Provide EDW expertise in IS-Pharma business processes, Provide project updates to Executive Steering Committee (ESC) and Change Advisory Board, Manage integration between FICO, MM, and SCM modules, Develop SAP process road maps and EPC, Manage data migration tasks, Provide MDM and ETL expertise, Manage client expectations, Strategize with c-level executives and ESC members, Provide knowledge transfer to business owners and client team.

Los Angeles Unified School District (July 2005 – April 2007)

Accomplishments:

oProvide thought Leadership and Solutions Architecture expertise and advise for EDW, SAP FICO, MM, and SCM implementations, BI, Analytics, and SAP HANA-based technology solutions, Lead SAP Blueprinting and design sessions, Develop detailed technical architecture systems landscape roadmaps for End-to-End (E2E) integration, Data governance, and analytical dashboards, Deliver product demonstrations, complex data models and prototypes, and architecture expertise to the Common Core and LRP enterprise projects, Develop and implement technical architecture standards and processes, Architect robust, scalable data models and processes to provide data transparency and reliability Implement executive dashboards, balanced scorecards, and data analytics frameworks for senior management

California Department of Corrections and Rehabilitation (September 2000 – May 2005)

Accomplishments:

oManage and advise RFP process for BIS project, Create and manage Project Management Plan (PMP) deliverables, Provide Solutions Architecture expertise, Manage all project-related activities, Coordinate with State Control Agencies, Review and assist in developing BCP, SPR, and PPSPR documents, Analyze and document CDCR business requirements, Monitor Project risks and governance, Client Engagement, Create Project Charter, Provide expertise on ERP, IT and Process Governance frameworks, Update, track, and control all Project processes, Provide Subject Matter Expertise on a variety of project related topics such as ERP strategy, process, and technology implementation.

ChevronTexaco (April 1997 – September 2000)

Accomplishments:

oOverall Solutions Architecture and Project Management for SAP implementation, Client Engagement, Create Project Charter, Feasibility reports, Implementation Review Reports (IRR), Project and SAP process Roadmaps, Develop BPPs and Process Frameworks for SAP implementation, Manage SAP EH&S and Plant Maintenance/Fleet Management implementation efforts, Strategic Assessment Reports (SARs), Budget and resource planning, Risk Mitigation, and Integration Strategy; Provide expertise on ITIL, IT and Process Governance frameworks, CoBIT and ITSM models. Environment: .NET, SAP & PSFT Financials & HR, webLogic, J2EE, Plumtree portal, Nomad Mainframe, Oracle DB

Ford Corporation (April 2001 – April 2003)

Accomplishments:

oOverall Project Management for SAP Fleet Management and Plant Maintenance, Client Engagement, Provided overall Advisory and Engagement services to Paccar as a SME on Fleet Management and Logistics. Provided SAP expertise on BPR, fit gap analysis, design, development, and implementation activities in SCM and Logisitics Management, Fleet Transportation and Maintenance, and web-services based integration between SAP and Legacy systems using SAP XI 3.0.

Tenet Healthcare (Feb 2000 – April 2002)

Accomplishments:

oOverall Project Management for SAP Fleet Management and Plant Maintenance and SAP EH&S modules into existing SAP Financials and Order Management solution, Client Engagement, Provided overall Advisory and Engagement services to Tenet as a SME on SAP Healthcare and HIPAA compliance.

Toyota Corporation (April 1998 – March 2001)

Accomplishments:

oOverall Project Management for SAP Fleet Management and Plant Maintenance, Client Engagement, Provided overall Advisory and Engagement services to Titanium Metal as a SME on Plant Maintenance and Manufacturing planning. Provided SAP expertise on Plant Maintenance, Fleet Transportation and Maintenance.

Longs Drugs (April 1999-Apr 2002)

Accomplishments:

oCreated and monitored project charter and work plan; implemented PMO methodology, conducted Business Analysis workshops, Researched Security/Privacy issues and recommendations, Established HCFA (HCPCS) standards, Managed client expectations, resource planning, expenses, project risk/issues, methodology implementation, consultant utilization, and strategic direction.

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