Ralph J. D’Andrea

** ****** ***** ******, ** ****1-2309 203-***-**** acy2fk@r.postjobfree.com

DETAILED ORIENTED BUSINESS SYSTEMS ANALYST

SUMMARY

Team player with excellent leadership skills and proven ability to motivate staff to achieve peak performance. A strategic and resourceful problem solver, with technical and business acumen towards delivering results. Outstanding communication and presentation skills when bridging gaps between different business groups.

PROFICIENCIES

Project Management

Client Relationship

Systems Analysis & Design

Collaboration

Business Development

Life Cycle Methodology

Vendor/Risk Management

Strategic Planning

Asset/Change Management

Configuration Management

Communicator

Leadership

BUSINESS APPLICATIONS AND METHODOLOGIES

Applications – Global Shop ERP Solutions, SIEBEL CRM Enterprise Applications 5.0, Express Metrics, ADP, eCommerce, Great Plains, Software House, Salesforce, Financials, Front Office, Back Office, Leasing, Relocation Management, Global Website, Knowledge Management, Manufacturing, MS Office Suite

Methodologies – DMAIC, PMBOK, BABOK, Productivity Management, SEI CMM Level III Standards, SQA, SCM, SDLC (Waterfall, RAD, RUP, Agile, Iterative), Testing (Unit, System, UAT)

TECHNICAL SKILLS

Databases – SharePoint 2007, Oracle, DB2, IDMS, VSAM, MS Access, Lotus Notes 4.5, SAR and KMS

Languages – SQL, HTML, JavaScript, ASP, DB2, FoxPro, IDMS, CICS, COBOL/II and JCL

PROFESSIONAL EXPERIENCE

INDEPENDENT CONSULTANT, Bethel, CT 2014 to Present

Business Systems Analyst / Client Relationships

Create, review, and establish appropriate project documentation and reporting requirements

Conduct effective design team meetings when required

Identify and mitigate project risks, issues, and dependencies

ROBERT HALF TECHNOLOGIES - MILFORD FABRICATING, Milford, CT 2013 to 2014

Business Systems Analyst

Was the Lead Analyst on the implementation and conversion to a new Global Shop Solutions ERP System.

Evaluated current process and procedures and led JAD sessions with financial and manufacturing groups ensuring the “to-be” requirements were defined and documented.

Performed GAP analysis of the old/new systems to ensure functionality is compatible.

Acted as the liaison between the 3rd party vendor, addressing all issues, and provided viable solutions.

Consulted with all lines of business ensuring departmental capabilities and ISO standards were adhered.

Worked closely with the development team to ensure the software functioned as expected.

Trained 35 team members on the new software application technology.

CHEMTURA CORPORARTION, Southbury, CT 2010 to 2013

Business Systems Analyst

Responsible for the approval of all new software applications requested to be added within the organization, controlling the assets and licensing of the repository.

Worked with engineers/architects for Phase I (design & implementation) of Open Text v9.7.1 utilizing SharePoint 2007 as the documentation repository for records management.

Designed formal change control process and procedure as directed by the PMO organization.

Facilitated JAD sessions with user groups in the requirement definition process.

Acted as the liaison between the vendors and the development team on application designs.

ADVANTAGE, Bridgeport, CT 2007 to 2009

Business Systems Analyst

Successfully implemented a new MS Great Plains Front/Back Office ERP accounting system.

Led a corporate cost savings initiative for Vendor Contract Management, providing analytical and negotiating skills to successfully reduce corporate spending by 12% annually and 35% in a 3 year period.

Facilitated JAD session with clients to define business requirements and project specifications.

Provided guidance in the requirements gathering and web based prototyping process.

Changed business processes and procedures to adhere management standards and compliance.

Responsible for creating, monitoring, and maintaining project schedules.

Identified areas of risk and coordinated mitigation or optimization strategies.

RDA, Bethel, CT 2004 to 2007

Business Systems Analyst

Developed strong client relationships by providing guidance through all phases of a project lifecycle, recommending solutions to minimize risk and cost to ensure projects are delivered on time and within budget.

Act as liaison between Risk, RFP, Client Support teams and portfolio manager.

Collected and tracked actuals versus budget for variance reporting.

Conducted design reviews to map out strategy and project plans for all projects.

Performed trend analysis and documented process improvement initiatives to support ongoing projects.

KEANE, INC - PRUDENTIAL LIFE & TRANSAMERICA INS, New York, NY 2000 to 2004

Business Analyst / Principal Consultant

Lead the support operations in support of a Service Level Agreement and chosen as a member to the Program Management Organization with responsibilities focused on business process standards, change control and process improvement initiatives in support of the corporate strategic initiatives.

Achieved CMM Level III Client Certification in 30% less time than the industry standard.

Created peer review process that reduced defects and improved productivity by 15%.

Defined and controlled the scope/requirements of projects in collaboration with the core team.

EDUCATION & CERTIFICATIONS

AS, Norwalk Community College, Norwalk, CT

6 Sigma Black Belt – Central Connecticut State University

Certified Scrum Master – Platinum Edge

AFFILIATIONS/ AWARDS

SNEC-PMI - Southern New England Chapter of Project Management Institute

Peer Award, Leadership Award - Keane, Inc.

Turnaround Club, Presidents Award - Northrop Grumman Norden Systems

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