ADMINISTRATIVE/EXECUTIVE ASSISTANT

Accurate, thorough, and persistent individual seeking a position as an Administrative /Executive Assistant. Offers exceptional communication, secretarial, and problem solving skills to bring a remarkable change in the overall efficiency of the office. Qualifications include:

• Over 7 years’ varied and increasingly responsible experience in secretarial capacities

• Highly skilled in greeting customers and answering phone calls

• Proven ability to handle multiple, competing priorities in an effective manner

• Thorough knowledge of written English; grammar, spelling, vocabulary and punctuation

SPECIAL SKILLS

● Customer service

● Record maintenance

● Transcribing dictation

● Letter drafting

● Events coordination

● Staff training

● Correspondence handling

● Travel arrangements

● Confidentiality

● Multicultural interaction

● Office procedures

● Supplies management

TECHNICAL EXPERTISE

Office Equipment: Fax machines, photocopiers, videoconferencing, Label Machine, and general office equipment

Computer: Spreadsheets, word processing, database management, Mail Merge, typing speed: 65 WPM

MS Office: Word, Excel and PowerPoint

PROFESSIONAL EXPERIENCE

Human Resource Assistant, Department of Defense PSD, Jacksonville, FL, 11/2014 to 7/2015

• Prepare and check over military member’s records, auditing, reports and relevant material.

• Screening phone calls, emails, correspondence and personal visits.

• Process pay inquires and documents using military pay systems: TOPS, NSIP, MMPA, and OMPF.

• Determine and launch office procedures

• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations

• Set up and uphold manual and automated information filing systems

Administrative/Executive Assistant, Vanguard Resource Co. Jacksonville FL, 4/2013 to 11/2014

• Answered telephone and electronic enquiries and forwarded telephone calls and messages

• Greeted visitors, determine nature of dealing and send visitors to correct person

• Compiled data, statistics and supplementary information to maintain research activities

• Organize travel schedules and book reservations

• Order workplace supplies and maintain record

• Schedule and verify appointments and meetings of managers

Personnel Specialist, United States Navy Jacksonville FL, 12/2008 to 09/2012

Maintained military personnel financial records, including payroll, travel allowances, and reimbursements.

Train counsels evaluate and supervise personnel with high degree of confidentiality.

Performed routine office, receptionist, and customer service functions.

Prepared and maintained personnel records using MSEXCEL, MSWORD, and MS PowerPoint.

Prepared reports and correspondence, travel, and other personnel documents.

Prepare payroll checks.

EDUCATION

Florida State College at Jacksonville – Jacksonville, FL, 20012-present

AAS, General Administration

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