Professional
Resume:
Fernanda Filotei
Dallas, TX *****
acy2ar@r.postjobfree.com
KEY STRENGTHS AND QUALIFICATIONS:
● Specialist in Disaster Assistance/Case Manager 14 years.
● Strong leadership and problem-solving skills with demonstrated success in developing & motivating others to produce desired results and growth.
● A dedicated team player, bringing enthusiasm and energy into group efforts.
● Effective communicator, creative presentation style and ability to offer innovative, practical solutions.
● Comfortable with Windows-based environment, MS Office Suite, Outlook, the Internet and QuickBooks.
● Information Technology understanding, including telecommunication and data systems.
● Accounting and budgeting experience ~ ability to analyze and forecast business Profit & Loss.
● Ability to quickly integrate into new environments and situations
● Legal Experience in Government Lending
● Legal Experience in Oil & Gas
● Small Business Banking up to $10Million
● Certified Signing Notary-Mortgage Lending and Refinance documents.
● Knowledgeable of Real Estate appraisals.
● Spreadsheet and Database skills
● Knowledge of mortgage transactions
● Effective oral and written communication skills
● Property preservation and asset evaluation ability
● Bilingual, with fluency in English and Italian.
● International Flight Attendant
PROFESSIONAL HISTORY:
FEMA
10/16-Present
Helpline Agent
Denton, TX 76210
Assisting disaster servivors.
Solera & MedSpa, LLC 1/13-8/16
Location Manager
Alpharetta, GA
Sales and Business Development for 83 independent businesses located in one two story facility. Responsibilities include managing the facility, café, retail, staff, problem resolution with tenants and customers. Increased occupancy of facility by 47% within four months and stabilized monthly revenue. Implemented client appreciation programs, increased interaction of tenants to build relationships and create a sense of community for long term agreements and referrals. SBA (U.S. Small Business Administration – Office of Disaster Assistance) 11/04-Present Ft. Worth, TX
Legal Dept.- Sr. Paralegal Specialist/Reservist (24/7)
• Assisting with home & business loans to victims of disasters.
• Selected for Specialty Team for all Texas disasters in addition to Hurricane Katrina & Rita.
• Responsibilities included securing documents, verifying losses, gathering insurance information, mapping for flooding, relocation documents, disbursing initial funds and securing receipts to continue with the schedule of disbursements.
• Resolving issues and helping these individuals get on with their lives in any way we can help through the SBA.
• Review loan drafts and determine the documentation required to effect the agency’s collateral
• Direct legal assistants in the drafting of loan documents.
• Advise disaster office personnel on legal and policy matters concerning loan processing RLMarsh & Associates, P.C. 4/08-12/08
Dallas, TX
Senior Paralegal (Oil & Gas)
• Reviewed Oil & Gas Opinions for the Attorney's for errors and format, reviewed all documents referenced in the opinion for accuracy and chain of title.
• Opinions ranged from single tracts to large subdivisions.
• Reviewed oil & gas leases, mineral rights, deeds of trusts, liens, tax liens, mechanic & materialman's liens, verified all documents sent by the landman.
Capital One Bank 11/06-5/07
Irving, TX
Real Estate Department
Administrator of Commercial Lending/Banking Officer
• Commercial lending for small business loans up to $10,000,000.
• Responsibilities entail: document review
• Building loans, securing legal documents
• Secure real estate
• Meet compliance guidelines
• Communicating with underwriters, VP of banks, title companies, attorney’s, contacting the secretary of state to verify business is in good standing, review lien search, title commitments, appraisals, affirmative attestation, Phase 1, taxes, review HUD.
• Prepare doc’s for closing and final review with V.P. of bank.
• Worked working with Louisiana and Texas loans.
Signing-Agent.biz 1/2001-Present
Dallas, Texas
Closer/Independent Contractor
• Working with signing agencies, mortgage and title companies nationwide to secure refinance loans in the state of Texas.
• Certified to notarized mortgage and refinance documents.
• Responsibilities include: securing and reviewing documents, instructing borrower where to sign, verifying signature with state issued identification, returning documents to title company via overnight mail within time frame required.
• Billing, invoicing and follow up.
• Developing marketing campaign including visiting local Title & Mortgage companies, mailings and cold calling. Platinum Capital Group 11/04-4/05
dba 1stVanguard
Account Executive/Loan Officer
• Developing new business in Florida and Pennsylvania in the Prime & Sub-prime market.
• Working with brokers/borrowers to secure the best loans for their borrowers nationwide.
• Great customer service, problem resolution skills, time management, research and follow through with files once submitted.
• Most importantly servicing accounts.
• Providing customers for the perfect loan product.
• Turning internet prospects into borrowers.
Shadyside Settlement Company 7/04-11/04
Pittsburgh, Pennsylvania
Business Development Director
• Building relationships with area mortgage brokers, real estate agents, banks, national companies, to promote and increase business for Shadyside Settlement Services.
• Including 50% travel, presentations, follow up, prospecting, develop and implementing marketing campaigns and most importantly outstanding customer service and account management. Centex Home Equity 1/04-7/04
Dallas, Texas
Loan Officer
• My responsibilities include: Great selling ability in a fast paced environment, strong organizational skills, excellent communication skills, self-motivated individual, able to work in a team environment and independently.
• Creative problem solver, creating, developing loans and refinancing in the secondary mortgage market.
• Developing a continuous pipeline through telephone sales and leads.
• Consulting with customers throughout the entire loan process, gathering information, documents, move documents through processing, underwriting, and then to closing.
Regus Business Centre Corp. 7/01-11/02
Oregon, Texas, Arizona
Sales Manager & Business Development
• Leasing office space and administrative support to clients.
• Responsibilities include 100% travel.
HQ Business Centers (Pittsburgh), (Dallas) 11/93-7/01 Center Manager
Responsibilities included sales and management of executive suites including operations, sales of short term lease of office space and administrative support.
• Introduced program for sales and marketing efforts within the external business community.
• Increased monthly revenue from 50K to 102K within first six months - Dallas
• Increased monthly revenue from 24K to 63K within first eight months - Pittsburgh
• Maintained 104% occupancy – Pittsburgh
U.S. House of Representatives 7/89-1/93
Pennsylvania
Caseworker, Office of Congressman Joseph M. Gaydos
• Worked as a liaison between the Constituency and the Federal Government, performing casework related to Military, Internal Revenue, Medicare, Social Security, and U.S. Department of Justice and INS (Homeland Security). Responsible for researching any request of a Federal nature.
• Doubled caseload of other caseworkers through efficiency.
• Established a record among fellow caseworkers for quick problem resolution. Pan Am International Airlines 5/86-7/89
New York, NY
International Flight Attendant
Responsibilities included; passenger safety, implemented FAA regulations in regard to cabin compliance, luggage safely and securely stowed in overhead compartments, flight safety demonstration to cabin passengers prior to flight, food and beverage service to passengers, continuous updated FAA & flight safety training. EDUCATIONAL ACHIEVEMENTS:
• PMI (Project Management) Coursework
• LaRoche College, Pittsburgh, PA, Course study in Business Administration and Management
• Bradford Business School, Pittsburgh, PA Achieved Certificate in Management
• Champion School of Real Estate-Coursework in Mortgages.
• FHA/VA Underwriting Certificate
• Online coursework in Excel 2010
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